Lead Count Team Member

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L' Auberge Casino Hotel Baton Rouge

L' Auberge Baton Rouge Casino Hotel

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">L'AUBERGE BATON ROUGE CASINO HOTEL</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,customer care,operations,financial services,experience,knowledge,schedule,skills,license,physical demands

Regular Full-Time

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.<br /> <br /> Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.<br /> <br /> <p>Click&nbsp;<a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a>&nbsp;to discover how we empower team members to grow, thrive, and advance in their careers.</p>
Responsibilities: <ul><li> Delivers superior internal and external guest service the Penn Gaming way by ensuring every interaction includes our Six Core Service Standards (Look sharp, smile and greet the guest; Be friendly, polite and use courteous language; Provide especially timely and knowledgeable service and then some; Always find solutions to guests’ problems; Use the guest’s name when appropriate; Thank the guest and invite him or her back.); and work harmoniously with fellow team members.</li><li>Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.</li><li>Ensures that procedures and proper controls are affected to protect counted receipts.</li><li>Conducts a mechanically assisted count of the contents of the table drop boxes to determine, by table, the amount of the drop and the win.</li><li>Conducts a mechanically assisted count of the contents of the bill validator boxes.</li><li>Maintains awareness of changes and/or problems which may affect the security of the currency in the Count Room and reports observances to the Count Room Supervisor.</li><li>Counts and reconciles total funds to ensure the integrity of the count.</li><li>Transfers the corresponding documentation to the Accounting Department on a daily basis.</li><li>Prepares funds, with proper documentation for transfer of funds to the Cage Department.</li><li>Conducts all facets of the count from the opening of the boxes, counting of the </li></ul>
Requirements: <ul> <li>Must be at least 21 years of age</li> <li>This position is physical in nature and requires the incumbent to move around work areas, bend, squat, reach, twist, carry and move up effectively and efficiently to 50 pounds retrieving and emptying boxes.</li> <li>Ability to push/pull the drop cart, with assistance, which can weigh up to 2000 pounds.</li> <li>Ability to remain standing for majority of shift and make way around the Count Room in an efficient manner.</li> <li>This position spends a large portion of the shift on the gaming floor, and is subject to varying levels of crowds, noise, and smoke, the severity of which depends upon customer volume.</li> <li>Must be flexible to work varying shifts and time schedule as needed.</li> <li>Knowledge of AS/400 computer system, and 10-key calculator.</li> <li>Ability to operate currency counting equipment.</li> <li>Knowledge of cashiering or banking operations.</li> <li>Ability to communicate effectively with subordinates, coworkers, and management.</li> <li>Ability to count and separate varying denominations of chips and currency.</li> <li>Must obtain and maintain an active Louisiana gaming license.</li> <li>Must successfully pass background check.</li> </ul>