Food Server - Fine Dining

...

L' Auberge Casino Hotel Baton Rouge

L' Auberge Baton Rouge Casino Hotel

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">L'AUBERGE BATON ROUGE CASINO HOTEL</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: grow,teamwork,culture,assist,customer service,sales,experience,schedule,process,skills,permits,write,professional

Regular Part-Time

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.<br /> <br /> Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.<br /> <br /> Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a> to discover how we empower team members to grow, thrive, and advance in their careers.<br />
Responsibilities: <ul><li>Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff</li><li>Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities </li><li>Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards</li><li>Resolves service issues according to the service recovery toolbox</li><li>Knows and promotes current casino events and programs and can give guests directions to all casino areas</li><li>Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play</li></ul>
Requirements: <ul><li>Must be at least 18 years of age</li><li>Obtain and maintain valid alcohol serving permits</li><li>Prior customer service in a fast paced environment preferred</li><li>Previous front of house experience in a high volume restaurant preferred</li><li>Read, write, speak and understand English</li><li>Excellent customer service/communication skills</li><li>Available to work required schedule which may include nights, weekends, holidays and overtime as needed</li><li>Must meet professional appearance standards as prescribed by company policy</li><li>Able to work at a fast pace in an often crowded/noisy environment</li><li>Must be able to accurately and quickly process all cash transactions</li></ul>