Shoe Shiner

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L'Auberge Casino Resort Lake Charles

L'Auberge Casino Resort Lake Charles

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">L'AUBERGE CASINO RESORT LAKE CHARLES</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,customer service,assist,procedure,education & experience,skills

Regular Part-Time

Overview: <p>We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.</p> <p>&nbsp;</p> <p>Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.&nbsp;Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may&nbsp;vary&nbsp;by position.&nbsp;Paid time off is earned according to the local policy and increases with the length of employment.</p> <p>&nbsp;</p> <p>Click&nbsp;<a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a>&nbsp;to discover how we empower team members to grow, thrive, and advance in their careers.</p>
Responsibilities: <ul> <li>Deliver internal and external guest service by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile &amp; greet the guest. Be friendly, polite &amp; use courteous language. Provide especially timely &amp; knowledgeable service; and then some! Always find solutions to guests&rsquo; problems. Use the guest&rsquo;s name when appropriate. Thank the guest and invite him or her back.).</li> <li>Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.</li> <li>Greets guests and shines shoes while providing excellent customer service. Offers assistance and/or instruction in the use of Barber Shop.</li> <li>Completes register transactions for services and retail purchased.</li> <li>Collects fees for services; handles retail sales.</li> <li>Maintains Shoe Shine stand in clean and attractive condition.</li> <li>Maintains par stock levels for shoe shine supplies.</li> <li>Reports any safety hazards to supervisor.</li> </ul>
Requirements: <ul> <li>Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li> <li>Superior customer service skills required.</li> <li>Knowledge of fitness and equipment preferred.</li> <li>High school diploma or general education degree (GED). Previous related experience preferred. 2-3 years of Professional Shoe Shining experience required.</li> </ul>