Director, Strategic Communications & Public Relations

<strong>Everyone at LRW is responsible for pioneering new ways, opening new doors, and contributing to a culture of the most brilliant and beautiful minds in the business.</strong>

Philadelphia, PA

LRW, a Material Company

<p>Technologists and creators. Strategists and designers. Researchers and storytellers. LRW is now a Material Company, powered by sophisticated analytics, deep human understanding, and design thinking. This page contains job postings for LRW and several other Material companies. Want to join us?</p> http://www.lrwonline.com/

keywords: strategy,teamwork,marketing,relationships,management,quality assurance,leadership,leadership,teamwork,business development,oversee,planning,quality assurance,solutions,values,lifelong learner,degree,experience

Full-Time

Overview: <p><span data-contrast="auto">The Karma Agency specializes in campaign strategies and platforms that turn out big ideas and engaging, influential content and experiences.  Headquartered in Philadelphia, Pennsylvania, we sell products and ideas. Serving both regional and national clients, our highly skilled team works fluently across the public relations and marketing communications spectrum. We bring clients insightful strategies, disruptive ideas and well-orchestrated campaigns that turn brand into business value and reputation into a working asset.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><span data-contrast="auto">The Director of Strategic Communications and Public Relations oversees the development, implementation, and coordination of a range of public relations and communications strategies for a diverse mix of clients across the Reputation Management Group portfolio. A successful candidate must have excellent client relationship management capabilities as well as exceptionally honed skills across the practice discipline including writing, media management, channel fluency including digital applications and crisis and issues management. The Director must be able to lead PR colleagues in client engagement strategies and ensure that all client assignments are high quality, on-time and in keeping with client expectations in service of goals and objectives. Additionally, the Director will participate in the attraction, hiring, development and retention of the Reputation Management practice team members.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><span data-contrast="auto">As a leader of the Reputation Management team, the Director will report to the practice SVP and collaborate across Karma / LRW Group to ensure that client relationships are expanded and developed. Additionally, the Director will play a critical role in business development. They will be responsible for identifying new practice protocols and tools to help ensure the ongoing advancement of the Reputation Management practice including the adoption of new and evolving opportunities that lean on technology and require keen strategic deployment insights.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p>
Responsibilities: <p><em><span data-contrast="auto">Client Engagement </span></em><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Serve as a primary or senior contact for clients</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Create research-driven, creative communications strategies and programs that meet or exceed client objectives</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Use capabilities and resources across Karma / LRW Group to meet client goals and budgets</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Take immediate action upon client feedback and help solve client problems</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Display understanding of Karma consulting processes including public engagement, messaging workshops, master narrative assignments, stakeholder mapping exercises and crisis management; lead aspects of these assignments</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Demonstrate advanced writing skills (ideally including ghostwriting for senior executives) and executive positioning expertise (conferences, earned media, social media, etc.)</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Oversee the development of newsworthy pitches, recommend appropriate media strategies, and build relationships with journalists and social media influencers to achieve clients&rsquo; business goals</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Demonstrate practical and advanced understanding of visual communications, social media and the digital landscape and how to incorporate these channels into client programs</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Seek out, coordinate and facilitate cross-practice work to provide clients and prospects with the most compelling work and cultivate business growth opportunities</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><em><span data-contrast="auto">Company Business and Financial Performance</span></em><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Lead and/or contribute to new business proposals and the identification of new client opportunities</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Understand core financial constructs including revenue, profitability, pricing structures (hourly vs. retainer accounts), utilization, realization, budgeting and forecasting</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Steward resources respectfully and thoughtfully</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Participate in opportunities to promote and advance the reputation of the company and build familiarity with prospective targets</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><em><span data-contrast="auto">Team and Talent Development</span></em><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Proactively plan and support team prioritization and assignments to ensure reasonable workloads, optimized profitability, accommodation of skills and experience to projects and budget changes, and to avoid over-servicing</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Develop and oversee account teams&rsquo; performance, ensuring quality work is done, efficient processes are in place, and client requests are handled in a timely fashion</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Ensure performance expectations, career development plans and goals are set and reviewed annually during the formal performance review process for all direct reports</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Provide ongoing, constructive feedback to junior colleagues and consistently hold them accountable addressing issues in a timely manner</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Mentor, coach and support colleagues as appropriate</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Help attract new talent and work to build a team with diverse views and background  </span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Lead by example; demonstrate strong work ethic, creative abilities and industry expertise</span></li> </ul>
Requirements: <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">8-10 years of strong PR experience with an agency or consultancy enterprise in a supervisory role</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Has a demonstrated understanding of the rules of engagement for excellence in a client-centric professional services&nbsp;</span><span data-contrast="auto">model</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="4" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Bachelor&rsquo;s degree in a relevant field</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="4" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Problem solving and analytical skills, strong presentation skills and the confidence to lead and counsel clients through strategic initiatives and new approaches</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="4" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Must demonstrate behaviors consistent with Karma&rsquo;s / LRW Group&rsquo;s values and uphold the standards of the international code of ethics for public relations professionals</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="4" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Must be a citizen of the world, curious and a constant learner, a daily consumer of news and media and engaged in community</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></li> </ul>