Engagement Ambassador

<div>As an employee of the LSU Foundation, Engagement Ambassadors participate through phone outreach to alumni, parents and friends of LSU leveraging Ruffalo Noel Levitz&rsquo;s (RNL) engagement platform that allows for personalized outreach to every constituent that inspires life-long engagement. Ambassadors provide university updates, fundraise, and update demographic information for alumni, parents, friends, and prospective donors.</div>

Baton Rouge, LA

LSU Foundation

<p>The LSU Foundation is the primary fundraising entity for academics at LSU. The LSU Foundation's sole purpose to provide philanthropic support to LSU, which we accomplish through the work of a campus-wide team of frontline development officers and a support team of advancement services, communications and marketing, donor relations, financial and talent management personnel.</p> http://www.lsufoundation.org/jobs

keywords: student callers,fundraising,environment,communication,organization,technology,enrollment,residency,equipment,software,availability

Student worker

Starting at $9/hour

Overview: As an employee of the LSU Foundation, Engagement Ambassadors participate through phone outreach to alumni, parents and friends of LSU leveraging Ruffalo Noel Levitz&rsquo;s (RNL) engagement platform that allows for personalized outreach to every constituent that inspires life-long engagement. Ambassadors provide university updates, fundraise, and update demographic information for alumni, parents, friends, and prospective donors.
Responsibilities: Ambassadors successfully call prospective donors on behalf of LSU Foundation to engage constituents and advance its mission. For each phone call, Ambassadors work to raise monetary support while working in a remote location, fostering a positive and long-lasting relationship with alumni, parents, and friends as well as update demographical information. Ambassadors are expected to follow scripting provided by their Engagement Center Manager while sharing their own positive personal experience at LSU.
Requirements: <div><strong>Position Requirements</strong></div> <ul> <li>Remote Engagement Ambassador location is considered a United States based position due to Payroll, HR and IT security set up process outside of the US and Canada.</li> <li>Ambassadors are required to utilize personal equipment within remote position. Ambassadors must have a computer or laptop with webcam while also providing headphones with microphone ability. Ambassador may be required to provide any further equipment deemed necessary for setup and proper computer connections.&nbsp;<em>Equipment will not be provided to Engagement Ambassadors once hired or while employed.</em></li> <li>Ambassadors are required to have a proper quiet place to work with limited amount of distractions.</li> <li>All Ambassadors prior to hiring will be required to provide information based on their personal equipment connections to be able to participate in a remote environment.</li> </ul> <div><strong>Work Environment Requirements</strong></div> <ul> <li>Enrolled full-time at LSU</li> <li>Resides in the state of Louisiana</li> <li>Employee will need their headphones with an audio jack and microphone.</li> <li>Employee will be required to be on video for the duration of working shift, all employees must have a working webcam or separate webcam attachment to participate.</li> <li>Employee must share what operating system they have through their own personal device (Windows 10 or higher; Mac OS; Catalina 10.15.2 or higher) to ensure they can withhold our secure network system.</li> <li>Employees will be required to test internet speed to withstand the strength of the connection. <ul> <li>Minimum download speed is 5-14 Mbps, the recommended download speed is 15+ Mbps.</li> <li>Minimum upload speed is 1-1.4 Mbps, the recommended upload speed is 50+ Mbps. (It is required to know all Ambassadors RAM and Processor.)</li> <li>Minimum RAM is 4 GB, the recommended RAM is 8 GB.</li> <li>Minimum Processor requirements is Intel i5, the recommended Processor is Intel i7.</li> </ul> </li> <li>It is required to know how much disk space each Ambassadors has within their personal device. Minimum disk space is 8GB, the recommended disk space is 30GB.</li> <li>Once hired, Ambassadors will be required to download software (VPN) to gain access to RNL&rsquo;s secure network.</li> </ul> <div><strong>Skill Qualifications</strong></div> <ul> <li>This job operates within a remote environment, all Ambassadors are required to utilize their own personal device, provide necessary equipment, can work in a quiet location, and must meet the proper minimum connection standards.</li> <li>Must be a well-organized self-starter who can manage time effectively and possesses excellent spoken and written communication skills.</li> <li>Ability to work independently and within a team environment.</li> <li>Skilled to follow scripting and ask amount requirements when making outbound calls or text.</li> <li>Ability to use a computer for accurate data entry.</li> <li>Complete 6-8 hours of the recommended New Hire Training sessions.</li> </ul> <div><strong>Compensation</strong></div> <ul> <li>Starting pay rate is $9.00/hour.</li> </ul> <div><strong>Hours</strong></div> <ul> <li>Monday through Friday 2:00pm to 5:00pm and 5:30pm to 8:30pm</li> <li>Engagement Ambassadors must work at least 3 shifts per week; however, additional shifts are encouraged. Maximum hours per work cannot exceed 20 hours.</li> <li>Standard monthly scheduling &ndash; Ambassadors will work the same 3 shifts per week per month</li> </ul> <div><strong>Hiring</strong></div> <div>To be eligible for employment, applicants must be an LSU student AND submit an application. Once the application is received, you&rsquo;ll be contacted for an interview.</div>