Business Analyst - Commercial

<p><strong>We want more movers and shakers, dreamers and doers, thinkers and tinker-ers. We want more people who are excited by their work and passionate about their communities. We want people who are ready to Build Something Amazing.</strong></p> <p><em><strong>"At La-Z-Boy we're dedicated to home... because home is what really matters and what will always matter. At the end of even the longest days, home is where we find ourselves."</strong></em><strong><em><br /><a href="https://vimeo.com/230201741" target="_blank" rel="noopener noreferrer">Watch the full experience here.</a> </em></strong></p>

Monroe, Michigan

La-Z-Boy Corporate

<p><strong>Not many companies can say that they are both a household brand and one of the most innovative organizations in their industry. La-Z-Boy can. Ninety years after our first recliner, we&rsquo;re still re-inventing the industry.</strong></p> <p><strong>We want more movers and shakers, dreamers and doers, thinkers and tinker-ers. We want more people who are excited by their work and passionate about their communities. Our people are what drives us forward. We want people who are ready to Build Something Amazing.</strong></p> https://www.la-z-boy.com/

keywords: summary,support,consulting,quality assurance,gather,develop,technology,analysis,reporting,degree,management,physical demands,core attributes,technology,teamwork,travel

Full-Time

Competitive

Overview: Responsible for identifying and documenting business needs, to include understanding their structure, processes, operations and interpreting their rules, requirements, and workflows to help the business achieve their goals and resolve business challenges via information technology solutions. This role acts as a liaison between the business and technology functions of the company.
Responsibilities: <ul> <li>Facilitate requirements gatherings/meetings with business partners to gather requirements for IT solutions, and also identify impacted business processes to help facilitate IT solution integration.</li> <li>Support the design, configuring, testing, training, deployment, and support of strategic projects utilizing the defined software development life cycle (SDLC) and Project Management Methodology (PMM). Identify and recommend areas of process improvements by analyzing industry and company best practices.</li> <li>Enhance current system functionality by facilitating business requests and assessing, defining, and documenting solution recommendations.</li> <li>Develop user acceptance test (UAT) plans and test scenarios and manages the execution of UAT. Documents test results and monitors and reports testing results and status to IT leadership and business.</li> <li>Support production environment by resolving production incidents and providing day-to-day support and education to system business users.</li> <li>Act as liaison between departmental end-users, outside vendors, suppliers, and IT.</li> <li>Ensure proper configuration management is followed for IT systems.</li> </ul> <br /><strong>SCOPE &amp; IMPACT:</strong><br />This role supports multiple internal and external systems and technology bases. Responsibilities include support of functional areas across multiple disciplines, and divisions.
Requirements: <ul> <li>Bachelor&rsquo;s degree in Computer Science/IT or related field with 2-4 years of experience relevant experience or equivalent</li> <li>Ability to effectively work with both technical staff and business process owners</li> <li>Strong oral and written communication skills</li> <li>Teamwork and interpersonal skills</li> <li>Ability to communicate technical terminology at all levels</li> <li>Ability to manage multiple complex tasks simultaneously and independently</li> <li>Microsoft Office Suite, Visio, SQL, business process modeling</li> <li>Travel Required: up to 10%</li> </ul> <br /><strong>PREFERRED REQUIREMENTS:</strong><br /> <ul> <li>Master&rsquo;s degree in Computer Science/IT</li> <li>Knowledge of software such as Java, BRMS, Oracle database, and SoapUI</li> <li>Strong documentation skills</li> <li>Skilled with project management and organizational tools</li> </ul> <br /><br /><br /><strong>SUPERVISORY RESPONSIBILITIES</strong>: None<br /><br /><strong>PHYSICAL DEMANDS/WORK ENVIRONMENT</strong>:<br />Indicate any physical demands required to perform essential functions and/or work environments that the incumbent is subject to in performing the essential functions.<br /><br /><strong>CORE ATTRIBUTES:</strong><br />Communicate Transparently<br />Lead the Team<br />Impact and Influence<br />Deliver Results<br />Coach and Develop<br /><br /><strong>OTHER DUTIES:</strong>&nbsp;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the incumbent for this job. Duties, responsibilities, and activities may change at any time with or without notice.