Senior Commercial Business Analyst

<p><strong>We want more movers and shakers, dreamers and doers, thinkers and tinker-ers. We want more people who are excited by their work and passionate about their communities. We want people who are ready to Build Something Amazing.</strong></p> <p><em><strong>"At La-Z-Boy we're dedicated to home... because home is what really matters and what will always matter. At the end of even the longest days, home is where we find ourselves."</strong></em><strong><em><br /><a href="" target="_blank" rel="noopener noreferrer">Watch the full experience here.</a> </em></strong></p>

Monroe, MI

La-Z-Boy Corporate

<p><strong>Not many companies can say that they are both a household brand and one of the most innovative organizations in their industry. La-Z-Boy can. Ninety years after our first recliner, we&rsquo;re still re-inventing the industry.</strong></p> <p><strong>We want more movers and shakers, dreamers and doers, thinkers and tinker-ers. We want more people who are excited by their work and passionate about their communities. Our people are what drives us forward. We want people who are ready to Build Something Amazing.</strong></p>

keywords: operations,technology,quality assurance,support,performance,technical,teamwork,consulting,leadership,ecommerce,analysis,establish,communication,degree,experience,technical,teamwork,management,technology,travel,knowledge



Overview: Responsible for identifying and documenting business needs, to include understanding their structure, processes, and operations, and interpreting their rules, requirements, and workflows to help the business achieve their goals and resolve business challenges via information technology solutions. This role acts as a liaison between the business and technology functions of the company.
Responsibilities: &bull; Perform requirements gathering, analysis, and management by engaging and leading stakeholders in developing functional and non-functional business and use case requirements.<br />&bull; Work with the technical development team, quality assurance teams, third party Integration vendors and Infrastructure/security team to validate enhancements, write test cases and perform quality assurance testing (QA), user acceptance testing.(UAT)<br />&bull; Establish and maintain strong working relationships with key business partners and IT outsourcer partners.<br />&bull; Support production environment by resolving production incidents and providing day to day support and education to system business users<br />&bull; Define the designs, configuration, testing, training, deployment and support of strategic projects utilizing the defined software development life cycle (SDLC) and Project Management Methodology (PMM).<br />&bull; Identify and recommend areas of process improvements by analyzing industry and company best practicesActs as liaison between departmental end-users, outside vendors, suppliers and IT. Enhance current system functionality by facilitating business requests and assessing, defining and documenting solution recommendations.<br />&bull; Ensure proper configuration management is followed for IT systems.<br />&bull; Mentor, provide guidance, direction, and ensure quality of work of Business Analyst I, II, and III's.<br /><br /><strong>SCOPE &amp; IMPACT:</strong><br />Collaborates with business stakeholder and project owners to create new or improve on business solutions. This role supports multiple internal and external systems and technologies. Responsibilities include support of functional areas across multiple disciplines, and divisions. This role will primarily focus on eCommerce initiatives.
Requirements: <strong>MINIMUM REQUIREMENTS:</strong><br />&bull; Bachelor&rsquo;s degree in Computer Science/IT or related field with 4-6 years of I.T Business Analyst experience or equivalent<br />&bull; 1-3 years of supervisory/leadership experience<br />&bull; Strong documentation skills<br />&bull; Ability to effectively work with both technical staff and business process owners<br />&bull; Strong oral and written communication skills<br />&bull; Teamwork and interpersonal skills<br />&bull; Ability to communicate technical terminology at all levels<br />&bull; Ability to manage multiple complex tasks simultaneously and independently<br />&bull; Microsoft Office Suite, Visio, SQL, business process modeling<br />&bull; Travel Required: up to 10%<br /><br /><strong>PREFERRED REQUIREMENTS:</strong><br />&bull; Experience working as a technical Business Analyst in eCommerce projects<br />&bull; Knowledge on commercial eCommerce platforms, preferably Oracle ATG Web Commerce<br />&bull; Master&rsquo;s degree in Computer Science/IT<br /><br /><strong>SUPERVISORY RESPONSIBILITIES</strong>: No direct reports<br /><br /><strong>PHYSICAL DEMANDS/WORK ENVIRONMENT:</strong><br />Indicate any physical demands required to perform essential functions and/or work environments that the incumbent is subject to in performing the essential functions.<br /><br /><strong>CORE ATTRIBUTES:</strong><br />Communicate Transparently<br />Lead the Team<br />Impact and Influence<br />Deliver Results<br />Coach and Develop<br /><br />At La-Z-Boy, we are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. We understand that our employees&rsquo; diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of upmost importance as we work together to Build Something Amazing.<br /><br /><strong>OTHER DUTIES:</strong>&nbsp;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.