Sales Associate/Design Associate - Part Time

<p><strong>We want more movers and shakers, dreamers and doers, thinkers and tinker-ers. We want more people who are excited by their work and passionate about their communities. We want people who are ready to Build Something Amazing.</strong></p> <strong><br />"<em>It is so much more than just the design and the colors and the pattern. I'm making a home"<br />-&nbsp;</em>La-Z-Boy designer&nbsp;<em>Nikole&nbsp;describing how she creates fresh ideas for&nbsp;client homes.&nbsp;<br /><a href="" target="_blank" rel="noopener noreferrer">Watch the full experience here</a>.&nbsp;</em></strong>

San Bernadino, California

La-Z-Boy Retail

<p><strong>Not many companies can say that they are both a household brand and one of the most innovative organizations in their industry. La-Z-Boy can. Ninety years after our first recliner, we&rsquo;re still re-inventing the industry.</strong></p> <p><strong>We want more movers and shakers, dreamers and doers, thinkers and tinker-ers. We want more people who are excited by their work and passionate about their communities. Our people are what drives us forward. We want people who are ready to Build Something Amazing.</strong></p>

keywords: basic function,drive sales,design program,customer focus,people,skills,education,experience


Hourly + Commission

Overview: <strong>BASIC FUNCTION:</strong> <br /><br />Responsible for creating sales utilizing exceptional customer service and knowledge of La-Z-Boy products and services. Strive to create long-term customer relationships that will lead to increased&nbsp;sales and profitability. Develop awareness of interior design through practical experience, observation, and interaction with a La-Z-Boy Designer.<br /><br /><strong>Design Associate:<br /></strong><br />In addition, assist the Designer in designing and creating comfortable and functional environments that represent a client&rsquo;s lifestyle, taste and budget.
Responsibilities: <div class="stl_01"><span class="stl_07"><span style="text-decoration: underline;">Drives Sales</span>&nbsp;&nbsp;</span></div> <ul> <li class="stl_01"><span class="stl_10 stl_08">Contribute to store sales goals by selling furniture, accessories, and services offered by La-Z<span class="stl_11">-</span></span><span class="stl_10">Boy&nbsp;&nbsp;</span></li> <li class="stl_01">Team with Store Manager, Sales Manager, and Associates to promote the In-Home&nbsp;</li> <li class="stl_01">Design program and drive overall store sales&nbsp;</li> <li class="stl_01">Assist Designer to achieve established In-Home program sales goals&nbsp;</li> <li class="stl_01">Develop and utilize sales skills and principals including approach, rapport building, ne<span class="stl_11">eds&nbsp;</span>discovery, customized portfolio presentations, answering objections, closing, follow-up, aft<span class="stl_11">er&nbsp;</span>sale service and continuing contact with all previous and potential customers&nbsp;</li> <li class="stl_01">Maximize store promotions, marketing initiatives, and grassroots programs&nbsp;</li> <li class="stl_01">Maintain strong knowledge of features and benefits of existing and new product lin<span class="stl_11">e&nbsp;&nbsp;</span></li> <li class="stl_01">Meet established goals as set by managemen<span class="stl_11">t&nbsp;&nbsp;</span></li> </ul> <br /> <div class="stl_01"><span class="stl_07"><span style="text-decoration: underline;">In-Home Design</span> &nbsp;</span></div> <ul> <li class="stl_01"><span class="stl_10 stl_08">Schedule professional home consultations to present customized room desi<span class="stl_11">gns,&nbsp;</span></span>including sample fabrics, furniture, tables, and accessory recommendations as well&nbsp;<span class="stl_11">as the&nbsp;</span>benefits of a professional installation service&nbsp;</li> <li class="stl_01">Execute and champion the In-Home Design process per company guidelines&nbsp;</li> <li class="stl_01">Accurately complete order information, collect deposits and fees, keep orderly custom<span class="stl_11">er&nbsp;</span>records, and research customer payments and deliveries</li> <li class="stl_01">Responsible to support design related functions in the store and maintain an up to date&nbsp;</li> <li class="stl_01">Customized portfolio including before and after pictures of previous In-Home design projects&nbsp;&nbsp;</li> <li class="stl_01"> <div class="stl_01"><span class="stl_07">Customer Focus &nbsp;</span></div> </li> <li class="stl_01"> <div class="stl_01"><span class="stl_10 stl_08">Meet and greet customers that come into the stor<span class="stl_11">e &nbsp;</span></span></div> <div class="stl_01">&nbsp;</div> <div class="stl_01">&nbsp;</div> </li> <li class="stl_01"> <div class="stl_01"><span class="stl_10 stl_08">Ensure that each La-Z-Boy customer has an informative and positive experience by usin<span class="stl_11">g </span></span><span class="stl_10 stl_09">good customer service skills and knowledge of products&nbsp;&nbsp;</span></div> </li> <li class="stl_01"> <div class="stl_01"><span class="stl_10">Make sound business decisions to deliver customer satisfaction and promote team </span><span class="stl_10">environment</span>&nbsp;&nbsp;</div> </li> </ul> <span style="text-decoration: underline;">People Development</span><br /> <ul> <li class="stl_01"><span class="stl_10">Maintain a positive working relationship with all store associates &nbsp;</span></li> <li class="stl_01"><span class="stl_10 stl_09">Train, Coach and develop Sales Associates on product knowledge and selling skills to &nbsp;</span></li> <li class="stl_01"><span class="stl_10 stl_09">achieve store sales goals &nbsp;</span></li> </ul> <br /> <div class="stl_01"><span style="text-decoration: underline;"><span class="stl_07">Operational Excellence&nbsp;&nbsp;</span></span></div> <ul> <li class="stl_01"><span class="stl_10 stl_09">Assist with maintenance of the overall visual appearance of store, this includes but is not&nbsp;</span><span class="stl_10">limited to assist to maintain floor and/or showroom displays, tagging of products and </span><span class="stl_10 stl_08">accessories, maintaining accessory catalogs and design center fabrics, and maintain<span class="stl_11">ing </span></span><span class="stl_10">general store cleanliness &nbsp;</span></li> <li class="stl_01"><span class="stl_10 stl_09">Adhere to general store operational procedures and guidelines &nbsp;</span></li> <li class="stl_01"><span class="stl_10 stl_09">Show a sense of urgency, enthusiasm and excitement with the staff and customers &nbsp;</span></li> <li class="stl_01"><span class="stl_10 stl_08">Responsible for opening and closing of the stor<span class="stl_11">e &nbsp;</span></span></li> <li class="stl_01"><span class="stl_10">Extended RMS access including override approval &nbsp;</span></li> <li class="stl_01"><span class="stl_10 stl_08">Other duties as assigned</span></li> </ul>
Requirements: <div class="stl_01"><span class="stl_07">MINIMUM JOB REQUIREMENTS:&nbsp;&nbsp;</span></div> <ul> <li class="stl_01"><span class="stl_10 stl_08">Previous selling experience strongly preferre<span class="stl_11">d &nbsp;</span></span></li> <li class="stl_01"><span class="stl_10 stl_08">Proficient in the use of Microsoft Office, including Word, Excel, and PowerPo<span class="stl_11">int &nbsp;</span></span></li> <li class="stl_01"><span class="stl_10 stl_08">Excellent communication, customer service skills, and organizational ski<span class="stl_09">lls &nbsp;</span></span></li> <li class="stl_01"><span class="stl_10 stl_09">Strong interpersonal skills to effectively communicate and build rapport &nbsp;</span></li> <li class="stl_01"><span class="stl_10 stl_09">Ability to effectively manage time and conflicting priorities &nbsp;</span></li> <li class="stl_01"><span class="stl_10 stl_09">Ability to work effectively and productively with others as a team &nbsp;</span></li> <li class="stl_01"><span class="stl_10 stl_08">Ability to work the schedule and hours dictated by business ne<span class="stl_11">eds &nbsp;</span></span></li> <li class="stl_01"><span class="stl_10 stl_08">Ability to work evenings, weekends and holidays as require<span class="stl_11">d &nbsp;</span></span></li> <li class="stl_01"><span class="stl_10 stl_09">Initiative to meet assigned goals, missions and objectives &nbsp;</span></li> <li class="stl_01"><span class="stl_10 stl_09">Strong attention to detail &nbsp;</span></li> </ul> <strong>Design Associate:</strong><br /> <ul> <li>Currently enrolled in or a graduate of an Interior Design program</li> <li>Experience in using floor and space planning applications</li> <li>Knowledgeable of general principles of home d&eacute;cor and design (i.e. furniture, carpet, draperies, and color schemes)</li> <li>CAD training a plus</li> <li>CIDA accreditation preferred</li> </ul> <strong>Sales Associate:</strong><br /> <ul> <li>High School Diploma or equivalent is required. Bachelor&rsquo;s in Business or related field is preferred</li> </ul>