Strategic Sales Engineer

Our Sales Engineer will bring the technical prowess needed to close new customers and support our team of Account Executives in the sales process. You will leverage your previous experience supporting a scaling organization through a deep product knowledge while still carrying a quota (and assist your fellow sales people to attain theirs).

Toronto, ON

Lever

<h4>We founded Lever in 2012 to tackle the most strategic challenge that companies face: how to grow their teams. We're injecting the values we respect &ndash; collaboration, transparency, and humanity &ndash; into our software and re-imagining how organizations can think about growth, with talent and teamwork at the center.</h4> https://www.lever.co/

keywords: the challenge,the opportunity,the team,within 1 month,within 3 months,within 6 months,within 12 months,experience,relationship building and maintenance

Mid Level

Overview: <div>THE CHALLENGE</div> <div>We know how important it is for our customers to critically evaluate tools that will positively impact their growing companies, and we want to be there with them every step of the way as they evaluate Lever. Lever is rapidly growing in new locations (hello, Toronto!) and with new customers, and with that growth comes the additional need to provide our customers -- and potential customers -- with robust information regarding integrations, security, infrastructure, account configuration, and customization.</div> <div>&nbsp;</div> <div>THE OPPORTUNITY</div> <div>Our Sales Engineer will bring the technical prowess needed to close new customers and support our team of Account Executives in the sales process. You will leverage your previous experience supporting a scaling organization through a deep product knowledge while still carrying a quota (and assist your fellow sales people to attain theirs). While learning the ins and outs of Lever, you will provide insights and recommend new language for describing Lever&rsquo;s value to prospective customers. We&rsquo;ll count on you to be able to pick up new tools quickly, as you&rsquo;ll need to be a product expert. You&rsquo;ll be working directly with prospective customers every day, and be on the phone nearly as much as you&rsquo;re preparing your arsenal of technical know-how.</div> <div>&nbsp;</div> <div>THE TEAM</div> <div>We go to great lengths to ensure that every one of our prospective and current customers has a great experience working with our team, and you&rsquo;ll be a core part of that. You should have a penchant for customer empathy -- you&rsquo;ll be working closely with customers to identify their needs and pain points. You will learn how to overcome common objections and provide the answers to integration and customization questions, while also helping take Lever out to the global community.</div>
Responsibilities: <div class="section page-centered"> <div> <h3>WITHIN 1 MONTH, YOU'LL:</h3> <ul class="posting-requirements plain-list"> <ul class="posting-requirements plain-list"> <ul> <li>Join four in-depth product training sessions to learn the inner workings of Lever&rsquo;s talent acquisition suite and pre-built integrations; pass a series of exams to become a certified product expert</li> <li>Learn Lever&rsquo;s go-to-market messaging, key differentiators, and segment-specific value propositions: participate in the same sales training program as Enterprise Account Executives, shadow three customer-facing meetings with each Account Executive you support</li> <li>Complete sales certification; deliver a mock pitch and product demonstration to a group of Account Executives and sales leaders, qualifying you to work on full-cycle deals</li> </ul> </ul> </ul> <div>&nbsp;</div> </div> </div> <div class="section page-centered"> <div> <h3>WITHIN 3 MONTHS, YOU'LL:</h3> <ul class="posting-requirements plain-list"> <ul class="posting-requirements plain-list"> <ul> <li>Deliver product demonstrations and technical presentations to potential customers, leading to your first closed won deal</li> <li>Participate in two advanced technical training courses: infrastructure, security controls, and certifications; complete a practice questionnaire (reviewed by your manager) to ensure you can answer comprehensive security and compliance questions; and API and potential applications, including custom careers pages, HR system integrations, business intelligence systems, and event monitoring; architect and build a custom solution to complete a final capstone project</li> <li>Become a strategic partner to Enterprise Sales, achieve your individual new bookings goal, and help the team hit their quarterly revenue goals</li> </ul> </ul> </ul> <div>&nbsp;</div> </div> </div> <div class="section page-centered"> <div> <h3>WITHIN 6 MONTHS, YOU'LL:</h3> <ul class="posting-requirements plain-list"> <ul> <li>Continue to partner with Enterprise Sales, reach an even higher individual bookings goal, and increase new business win rates by:</li> <li>Leading in person product demonstrations that showcase how Lever solves modern recruiting challenges</li> <li>Meeting with IT and security professionals to handle technical objections and mitigate any concerns that might block a deal</li> <li>Designing custom solutions and proof-of-concepts that illustrate how Lever augments the systems and processes our customers already have in place</li> </ul> </ul> </div> </div> <div class="section page-centered"> <div> <h3>WITHIN 12 MONTHS, YOU'LL:</h3> <ul class="posting-requirements plain-list"> <ul> <li>Identify, implement, and document process improvements; tackle projects that contribute the continued success of the Sales Engineering organization</li> <li>Master Enterprise sales engineering, choosing to develop your teammates in that segment or move up market and begin working strategic deals</li> </ul> </ul> </div> </div>
Requirements: <h3>THE SKILL SET</h3> <ul class="posting-requirements plain-list"> <ul> <li>4+ years of SaaS Sales Engineering; HR tech industry preferred</li> <li>Code-level experience and ability to develop working proof-of-concepts</li> <li>Comfortable delivering strategic sales presentations, product positioning, and objection handling</li> <li>Ability to build relationships with AEs and proven track record of success</li> <li>Creative problem solver with a passion for sales</li> <li></li> <li></li> </ul> </ul> IS THIS ROLE NOT AN EXACT FIT?&nbsp; <div><a href="https://www.lever.co/careers-signup">Sign up to stay in touch, we&rsquo;ll let you know when we have new positions on the team.</a></div> <div>&nbsp;</div> <div>&nbsp;</div> <div>THE LEVER STORY</div> <div>Lever builds modern recruiting software for teams to source, interview, and hire top talent. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps. We participated in Y Combinator in summer 2012, and since then have raised $73 million. As the applicant tracking system of choice for Netflix, Eventbrite, ClearSlide, change.org, and thousands more leading companies, Lever means you hire the best by hiring together.</div> <div>&nbsp;</div> <div>We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.&nbsp;<u><a href="http://bit.ly/InsideLeverJD">Take an inside look into life at Lever</a></u>.</div>