Regional Manager - Transportation Network Development

<b>At LogistiCare, you have the ability to define your own career journey and enjoy the ride along the way and make possibilities real. Your growth is our objective. Whatever your passion, you’ll have the opportunity to find the career you’re looking for, learn and grow in your role, and make a difference in the lives of others. And you’ll do it alongside colleagues you can count on, in a vibrant work environment, with leadership that puts you first. <br/><br/>Sound like a good career fit? </b>

Garden Grove, CA


<strong><a href="" target="_blank" rel="noopener noreferrer">Who We Are: Transportation &amp; Integrated Health Services</a><br /></strong>Nation&rsquo;s largest manager of non-emergency medical transportation, provides 69+ million rides annually in 39 states and D.C. Supports integrated health care programs, improving care coordination for members and their corresponding providers and hospital networks.<br /><br /><strong>What We Value Most &ndash; YOU<br /><br />Benefits - The Whole Package&nbsp;</strong><br />Medical, Vision, Dental, Disability, EAP, Legal, Voluntary Life Insurance, Group Life &amp; AD&amp;D, Flexible Spend Account, Paid STD &amp; LTD, Vacation &amp; Holidays<br /><br /><strong>Culture - Why You Want to Come to Work Every Day</strong><br />Casual Dress - Business Casual, Relaxing - Comfy Lounge Areas, Excitement -Themed&nbsp; Luncheons, Great Hours &amp; Set Shifts - (Mon. &ndash; Fri.)<br /><br /><strong>View Featured Positions Below OR Check Out <a href=";d=ExternalCareerSite" target="_blank" rel="noopener noreferrer">All&nbsp;Career Journey Opportunities&nbsp;with LogistCare</a></strong>

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Overview: <p><span class="paraf"><strong>LogistiCare</strong>&nbsp;helps state governments and managed care organizations run transportation and integrated health care programs -- affording more than 24 million health plan members better access to care in their communities.&nbsp; A critical part of our success in the development and maintenance of strong, solid business partnerships with our Transportation Providers.</span></p> <p>The Regional Manager is responsible for the daily management of the provider network within a specific geographic area. Areas of responsibility include recruitment and daily management of provider network; complaint investigation and resolution; and outreach and education related to access and utilization of services. The Regional Manager will regularly interact with transportation providers, medical facility staff and members. This position will involve 50% travel throughout assigned region.</p>
Responsibilities: <br /> <ul> <li>Manages provider network to ensure that performance criteria are met </li> <li>Recruits and negotiates with provider network to meet budgeted costs </li> <li>Investigates provider payment and billing issues </li> <li>Over sight of provider files to make sure they meet all credential requirements and specifications </li> <li>Regularly meets with transportation providers </li> <li>Addresses issues and concerns raised by transportation providers </li> <li>Performs vehicle inspections to ensure vehicle compliance with all ADA and other Federal, State and Local regulatory standards </li> <li>Focuses investigations on appropriate assignment of level of service by LCI and/or facility, and potential fraud and abuse based on available billing and trip data <br /><br />Stakeholder Relationships: <br /><br /></li> <li>Develops on going relationship with facilities </li> <li>Manages problem resolution and quality including complaint reports </li> <li>Provides in-services to facilities, medical groups and members regarding our services and processes to promote positive relationships </li> <li>Completes necessary reports related to assigned duties </li> <li>Regularly meets with stakeholders to ensure we meet their expectations </li> <li>Trains drivers using LCI-prescribed training curriculum. <br /><br />Note: This description is not intended to be all-inclusive. Employee may be requested to perform other duties from time to time. </li> </ul>
Requirements: Education:<br /> <ul> <li>BA/BS degree preferred in business, marketing or healthcare related field.</li> </ul> Experience:<br /><br /> <ul> <li>Requires demonstration of progressive management experience, preferably with&nbsp;transportation management, procurement, or customer service</li> </ul> Skills:<br /> <ul> <li>Strong verbal, written and interpersonal communication skills</li> <li>Must possess superior time management skills, people management skills, be self motivated, and ability to work independently</li> <li>High level of technical competence to include proficiency with Microsoft Office Suite; advanced Excel skills a plus</li> <li>Excellent problem solving skills: must be able to develop and implement action plans to address issues</li> </ul> Environmental and Working Conditions:<br /><br /> <ul> <li>Ability to travel throughout assigned region</li> <li>Approximately 50% of work time is conducted in office setting and approximately 50% will require travel</li> </ul> Physical and Mental Requirements:<br /><br /> <ul> <li>Strong problem resolution skills</li> <li>Must have a proactive approach to relationship building</li> <li>Must be able to work independently and as a team member</li> </ul> <br /><br />