Internal Posting Only- Lead Router

<b>At LogistiCare, you have the ability to define your own career journey and enjoy the ride along the way and make possibilities real. Your growth is our objective. Whatever your passion, you’ll have the opportunity to find the career you’re looking for, learn and grow in your role, and make a difference in the lives of others. And you’ll do it alongside colleagues you can count on, in a vibrant work environment, with leadership that puts you first. <br/><br/>Sound like a good career fit? </b>

Mechanicsville, VA


<strong><a href="" target="_blank" rel="noopener noreferrer">Who We Are: Transportation &amp; Integrated Health Services</a><br /></strong>Nation&rsquo;s largest manager of non-emergency medical transportation, provides 69+ million rides annually in 39 states and D.C. Supports integrated health care programs, improving care coordination for members and their corresponding providers and hospital networks.<br /><br /><strong>What We Value Most &ndash; YOU<br /><br />Benefits - The Whole Package&nbsp;</strong><br />Medical, Vision, Dental, Disability, EAP, Legal, Voluntary Life Insurance, Group Life &amp; AD&amp;D, Flexible Spend Account, Paid STD &amp; LTD, Vacation &amp; Holidays<br /><br /><strong>Culture - Why You Want to Come to Work Every Day</strong><br />Casual Dress - Business Casual, Relaxing - Comfy Lounge Areas, Excitement -Themed&nbsp; Luncheons, Great Hours &amp; Set Shifts - (Mon. &ndash; Fri.)<br /><br /><strong>View Featured Positions Below OR Check Out <a href=";d=ExternalCareerSite" target="_blank" rel="noopener noreferrer">All&nbsp;Career Journey Opportunities&nbsp;with LogistCare</a></strong>

keywords: leadership,relationships,management,transportation,process management,communication,education,consulting,experience


Overview: POSITION SUMMARY <br /><br />The Lead Router is responsible for assuring timely services for members from sub-contracted providers to include oversight/management of all relations with subcontractor providers.
Responsibilities: ESSENTIAL FUNCTIONS <br /><br /> <ul> <li>Oversees the routing process of all trips that are dispatched</li> <li>Reviews the regional trip reservations using LogistiCare's proprietary software (LCAD)</li> <li>Works closely with Routers to ensure that vehicle resources are used most efficiently and effectively to meet client demand</li> <li>Works closely with transportation providers and health care facilities to resolve problems</li> <li>Assists with managing and providing support to office staff in pursuit of excellent customer service</li> <li>Maintains open lines of communications with subordinates, other company representatives, facilities and carriers, and local and state authorities</li> </ul>
Requirements: POSITION QUALIFICATIONS <br /><br />Competency Statement(s) <br /> <ul> <li>Communication, Oral-Ability to communicate effectively with others using the spoken word</li> <li>Communication, Written-Ability to communicate in writing clearly and concisely</li> <li>Customer Oriented-Ability to take care of the customers' needs while following company procedures</li> <li>Decision Making-Ability to make critical decisions while following company procedures</li> <li>Interpersonal-Ability to get along well with a variety of personalities and individuals</li> <li>Leadership-Ability to influence others to perform their jobs effectively and to be responsible for making decisions</li> <li>Problem Solving-Ability to find a solution for or to deal proactively with work-related problems</li> </ul> Education <br /> <ul> <li>High School Graduate or General Education Degree (GED)</li> </ul> Experience <br /> <ul> <li>Two to four years related experience highly preferred with demand response transportation management a plus&nbsp;</li> </ul> SKILLS &amp; ABILITIES <br /> <ul> <li>Computer Skills</li> <li>The noise level in the work environment is usually moderate.</li> </ul> <br />