Airport Systems Analyst

<strong>Your next workplace is the sky<br /></strong><br />You love to travel, and you love fair, friendly and frequent flights. We&rsquo;re a new airline<br />with deep roots in the industry, and we&rsquo;re looking for people like you! <br /><br /><strong>Join our crew.</strong>

Calgary, Alberta

Lynx Air

<p>You love to travel, and you love fair, friendly and frequent flights.</p> <p>We're a new airline with deep roots in the industry, and we're looking for people like you!&nbsp;<br /><br />Join our crew.&nbsp;</p>

keywords: travel,innovation,benefits,environment,operations,grow,build,solutions,culture,organization,reporting,teamwork,implementation,document,oversee,communication,support,maintenance,reporting,proficiency,experience,teamwork,culture,organization,degree,support,knowledge

Mid Level

Overview: <p>Are you excited about the prospect of joining a startup organization on the ground floor? Interested in being a part of the changing skies in Canada and beyond? Want to work with world-class leaders who have extensive industry know-how? If so, we have an exciting opportunity for you!</p> <p>We are seeking an&nbsp;<strong>Airport Systems Analyst</strong>&nbsp;for our&nbsp;<strong>Airport Operations&nbsp;</strong>division to join our rapidly expanding, dynamic team!<br /><br />Reporting to the Head of Integration Services, this role will work with a highly collaborative team, diverse business stakeholders, vendors, and airport authorities to implement, support, and sustain critical business application solutions, with a special focus on airport systems. An inherent problem solver: this role will thrive on producing sustainable solutions in a dynamic, growing organization. This role may be required to travel for training and work activities.<br /><br /></p> <p><strong><u>WHAT YOU WILL GET FROM US:</u></strong></p> <ul> <li>Industry competitive salary</li> <li>The chance to be part of building something from the ground up.&nbsp;Aggressive growth plans of the organization mean there is no limit to how far you can grow your career with the organization</li> <li>An environment that promotes a healthy work-life balance</li> <li>Open and collaborative work environment. You bring your great ideas, and we will put them to action</li> <li>Comprehensive benefits and HSA</li> <li>The opportunity to travel where we fly</li> </ul>
Responsibilities: <ul> <li>Work with IT team members, airport authorities, common use providers, and airline business units to achieve cost-effective, stable, and sustainable technology solutions</li> <li>Engage in and actively support new station openings</li> <li>Take initiative on new projects where required, communicating effectively with project and business stakeholders</li> <li>Implement, test, and support Airport Systems, including DCS installations in Common Use and non-CUTE environments, CUSS Kiosk Check-In installations, Baggage Systems</li> <li>Coordinate with airline stakeholders, external IT groups, and airport authorities to diagnose and resolve incidents reported within agreed resolution times</li> <li>Monitor and report on the performance, stability, effectiveness of systems and processes</li> <li>Deploy and document systems, processes, and solutions related to technology and airport systems</li> <li>Oversee work executed by third-party vendors engaged in airport support and deployment work</li> <li>Maintain an awareness of regulatory oversight and safety</li> </ul>
Requirements: <ul> <li>A pragmatic attitude that embraces learning and change, being part of a growing, dynamic business, wearing multiple hats, and collaboratively solving problems and making decisions.</li> <li>Diploma or university degree in the field of computer science, management information systems, or equivalent through a combination of education and/or experience.</li> <li>3-7 years of progressive work experience within the Information Technology field, ideally in the Airline industry.</li> <li>Experience with project management, system analysis, business analysis, and application support standards and processes.</li> <li>Proficiency with Microsoft productivity tools such as Office, Teams, SharePoint.</li> <li>Proficiency with MS Windows client environments and scripting languages.</li> <li>Support of iPads and associated MDM tools is an asset</li> <li>Proficiency in and advocacy for cybersecurity awareness</li> <li>Proficiency troubleshooting issues with workstations, network, cellular connections, and peripherals.</li> <li>Proficiency in configuring troubleshooting and supporting network issues related to firewalls, encryption and VPN technologies, DNS.</li> <li>Knowledge of airport passenger processing and baggage systems is considered an asset.</li> <li>Exposure to CUTE platforms such as ARINC vMUSE is considered an asset</li> <li>Highly organized and able to multitask in a high-pressure, fast-paced, and dynamic environment.</li> <li>Proficient in working on initiatives with cross-functional impacts.</li> <li>Experience working in a highly collaborative, team-oriented environment.</li> </ul>