Configuration Technician

<strong>If you&rsquo;re looking to advance your career in a dynamic, fun, and rapidly expanding company with a lot of opportunity for growth, you&rsquo;re in the right place.</strong>

Headquarters - Libertyville, IL, 60048

MBX Systems

<p><strong>For about a quarter of a century, MBX has singularly focused on hardware delivery. Our roots took hold in the &lsquo;90s when our founder Tom Crowley found a niche with a mail-order business selling hard drives, motherboards, and other commodity hardware. Back then, people ordered components advertised in trade magazines by telephone, and the way our company differentiated itself was by providing a high-touch customer experience.</strong></p> <p><strong>Over the years we progressively expanded from components to complex hardware solutions, and our customers have shifted from tech enthusiasts to global tech powerhouses. Throughout our growth, we&rsquo;ve stayed true to our singular focus, kept that high-touch approach, and notched up our capabilities with seasoned hardware and software experts and a range of services designed to streamline hardware delivery.</strong></p>

keywords: position summary,performance,install,communication,create,department requirements,technology,experience,education,grow,technology,communication,knowledge

Full Time

Overview: <p class="ignore-global-css">Do you enjoy working in a technology-driven manufacturing environment with processes in place to help you succeed? MBX is looking for a Configuration Technician responsible for applying customer software and other technologies on hardware systems to join our growing manufacturing team. The ideal candidate is passionate about technology and has a knack for problem-solving.</p> <p class="ignore-global-css">In this role, you will play an integral role in meeting customers expectations for configuring their products. This is critical to MBXs 99.3% quality defect-free rating and provides you with a measurable opportunity to impact our growth and yours - experience in Configuration can lead to roles in Documentation, Engineering, and Technical Support.</p> <p class="ignore-global-css">Our industry reputation as a leader in high-tech manufacturing in an ISO 9001:2015 certified facility demonstrates our dedication to quality. Hard-working employees on our manufacturing team are the backbone of our company to continue our success at attracting and maintaining satisfied customers.</p>
Responsibilities: Configuration Technicians are working hands-on with technology from some of the worlds largest and most successful software companies who deploy their applications on hardware, from streaming media companies to cybersecurity companies to military flight simulation developers, and other exciting industries.<br /> <ul> <li>Follow platform documentation and production defaults in order to properly apply customer-specific, order-specific, and hardware-specific software to hardware systems</li> <li>Install and configure various operating systems across a wide range of hardware</li> <li>Install software images through an internal PXE environment</li> <li>Create and configure RAID arrays</li> <li>Flash custom BIOS and firmware onto hardware</li> <li>Troubleshoot computer hardware issues</li> <li>Identify and quarantine defective hardware</li> <li>Communicate production problems with the Manufacturing, Engineering and Sales departments</li> <li>Perform visual inspection on systems and accessory boxes</li> <li>Perform diagnostic testing using third-party software tools such as PC-Doctor, MemTest, and SeaTools</li> <li>Work as an assembly technician or fulfill other department requirements, as needed</li> </ul>
Requirements: <ul> <li>High school diploma or equivalent</li> <li>Experience with computer hardware</li> <li>Experience with various operating systems, Linux preferred</li> <li>Work well with others and demonstrate a great work ethic</li> <li>Capable of following written instructions and pre-established guidelines to perform the functions of the job</li> <li>Able to lift 50 lbs.</li> <li>Able to work additional hours and weekends as required</li> </ul> <h3><strong>Why you'll love working at MBX</strong></h3> <ul> <li>We have a history of promoting from within - you have opportunities to grow within the company</li> <li>We crave knowledge and value ongoing learning and education</li> <li>We are a driven, creative and energetic group</li> <li>We invest substantially in technology and implement the best tools to foster innovation</li> <li>You will get direct feedback on your work and know what a difference you are making</li> <li>Your voice and opinions will matter</li> </ul> <h3><strong>A little about us<br /></strong></h3> Everything we do at MBX stems from our passion to transform the technology manufacturing industry. From new product introduction through last-mile delivery, our goal is to introduce transparency to an industry that has historically existed behind a wall of opaqueness. We are a team of curious upstarts looking to challenge the status quo and drive our industry forward. <br /> <br />You&rsquo;ll find MBX-built products branded with our customers&rsquo; names around the world, from places like the White House and Disney World, to hospitals and data centers streaming movies and shows to your phones, laptops, and TVs.<br /> <br />We strive to hire bright, curious people with a fascination for technology to help us bring together every complex facet of delivering our customers&rsquo; hardware. Whether your forte is engineering, sales, software development, manufacturing, or another role that supports the business, the common denominator is that we focus on results and put customers at the center of our universe. We hire diverse, yet like-minded, individuals who can share our passions and model our habits to exceed customer expectations. <br /> <br />Want to hear what our employees say?<br /> <br />MBX Systems is an Equal Opportunity Employer