Technical Sales Engineer

<strong>If you&rsquo;re looking to advance your career in a dynamic, fun, and rapidly expanding company with a lot of opportunity for growth, you&rsquo;re in the right place.</strong>

Headquarters - Libertyville, IL, 60048 (Remote)

MBX Systems

<p><strong>For about a quarter of a century, MBX has singularly focused on hardware delivery. Our roots took hold in the &lsquo;90s when our founder Tom Crowley found a niche with a mail-order business selling hard drives, motherboards, and other commodity hardware. Back then, people ordered components advertised in trade magazines by telephone, and the way our company differentiated itself was by providing a high-touch customer experience.</strong></p> <p><strong>Over the years we progressively expanded from components to complex hardware solutions, and our customers have shifted from tech enthusiasts to global tech powerhouses. Throughout our growth, we&rsquo;ve stayed true to our singular focus, kept that high-touch approach, and notched up our capabilities with seasoned hardware and software experts and a range of services designed to streamline hardware delivery.</strong></p>

keywords: position summary,position details,teamwork,build,knowledge,technical,sales,architecture,knowledge,experience,build,degree,communication,travel

Full Time

Overview: <p class="ignore-global-css" dir="ltr">Is your passion for technology driving you to advance your career in designing and positioning hardware and service solutions? MBX Systems is looking for a sharp and motivated Technical Sales Engineer who is seeking an opportunity to learn and grow with our team in Libertyville, IL. The ideal candidate is a strong trusted advisor in the area of system and server hardware design and manufacturing.</p> <p class="ignore-global-css" dir="ltr">The Technical Sales Engineer will be responsible for day-to-day interactions with prospective and existing customers who are looking to develop new product and service offerings with MBX. You'll be architecting complex technology solutions for companies in streaming media, cybersecurity, storage, military flight simulation, medical, and other exciting industries.</p> <p class="ignore-global-css" dir="ltr">As a Technical Sales Engineer you'll play an integral role in growing our company's net new business. The majority of your time will be spent collaborating with the business development team. Successful Technical Sales Engineers properly collect the scope of the customers needs, and position strong technical recommendations and solutions, directly contributing to the sales process.</p>
Responsibilities: <ul> <li>Participate in technical discussions on discovery and proposal calls to collect the technical scope needed to move on to the quoting phase.</li> <li>Architect, design, and recommend hardware configurations, identify best matched services, and find solutions for potentially complex business requirements.</li> <li>Collaborate with our Business Development, Account Management, and Project Management teams in onboarding new accounts.</li> <li>Engage in solution selling hardware recommendations and services to key decision makers and C-level executives.</li> <li>Build ongoing relationships with key technical contacts within our existing and prospective customers.</li> <li>Drive the creation of new tactical engineering offerings in terms of both products and services, and support engineering department initiatives.</li> <li>Build and develop relationships with key industry technology partners.Create hardware and service quotes, proposal highlights, and statements of work.</li> <li>Attend trade shows, technical conferences, and visit prospects with the sales team.</li> <li>Maintain awareness, knowledge, and skills in computer technology (e.g. hard drives, CPUs, GPUs, memory, and networking devices).</li> <li>Maintain awareness, knowledge, and skills of using computer operating systems and hypervisors.</li> <li>Occasionally lift computers that weigh up to 50 pounds.</li> </ul>
Requirements: <ul> <li>Solid knowledge of Tier 1 and white box system and server x86 hardware design.</li> <li class="ignore-global-css" dir="ltr">Working knowledge of computer architectures, hardware components, storage, networking, rack builds, and various hardware industry standards.</li> <li class="ignore-global-css" dir="ltr">Understand technical terms like RAID, NVMe, IPMI, IOPS, TPM, etc.</li> <li class="ignore-global-css" dir="ltr">Comfortable and skilled at building rapport with and maintaining solid customer relationships.</li> <li class="ignore-global-css" dir="ltr">Experience with both Linux and Windows operating systems and hypervisors; you enjoy regularly keeping yourself up to date with the newest releases.</li> <li class="ignore-global-css" dir="ltr">A strong curiosity for new ideas and a passion for learning new things.</li> <li class="ignore-global-css" dir="ltr">Excellent communication skills including written, verbal and face-to-face.</li> <li class="ignore-global-css" dir="ltr">Decent understanding of the global safety and EMC regulatory compliance requirements of computer hardware.</li> <li class="ignore-global-css" dir="ltr">Experience selling verification, design, and deployment services such as mechanical design, thermal testing, acoustic testing, and custom scripting.</li> <li class="ignore-global-css" dir="ltr">Proven experience understanding, gathering, and documenting customer requirements.</li> <li class="ignore-global-css" dir="ltr">Ability to travel up to 25% of the time.</li> <li class="ignore-global-css" dir="ltr">Bachelor's degree and/or 3-5+ years of related experience in a pre-sales technical role.</li> </ul> <h3><strong class="ignore-global-css">Why you'll love working at MBX<br /></strong></h3> <ul> <li>You will join a positive, fun and supportive atmosphere</li> <li>You will work in a progressive and interesting culture of curious people who crave knowledge and value ongoing learning and education; we are a driven, creative, and energetic group.</li> <li>Your voice and opinions will matter.</li> </ul> <h3 class="ignore-global-css" dir="ltr"><strong class="ignore-global-css">A little about us</strong></h3> <p class="ignore-global-css">Everything we do at MBX stems from our passion to transform the technology manufacturing industry. From new product introduction through last-mile delivery, our goal is to introduce transparency to an industry that has historically existed behind a wall of opaqueness.&nbsp; We are a team of curious upstarts looking to challenge the status quo and drive our industry forward.&nbsp;&nbsp;</p> <p class="ignore-global-css">You&rsquo;ll find MBX-built products branded with our customers&rsquo; names around the world, from places like the White House and Disney World, to hospitals and data centers streaming movies and shows to your phones, laptops, and TVs.</p> <p class="ignore-global-css">We strive to hire bright, curious people with a fascination for technology to help us bring together every complex facet of delivering our customers&rsquo; hardware. Whether your forte is engineering, sales, software development, manufacturing, or another role that supports the business, the common denominator is that we focus on results and put customers at the center of our universe. We hire diverse, yet like-minded, individuals who can share our passions and model our habits to exceed customer expectations</p>