Managing Director, Product Design

<p>Material is a leading integrated marketing services company that leverages deep human understanding to help brands deliver material outcomes and experiences for their customers and the communities they serve. We build B2C and B2B brands from the insight out by providing a seamless journey that combines data and analytics, insights-led consulting, and experience activation into one integrated offering.</p>

Los Angeles; New York; Chicago; Philadelphia; San


<strong>Material is a collaborative built from legendary practices across research, strategy, design, and brand building. Eleven pioneering companies united as one to solve wider, deeper, and more innovative challenges together.</strong><br /><br /><strong>We uncover what&rsquo;s important to people and create experiences that pull them in and open our worlds. We seek curious, experienced, and deeply empathetic humans to enrich our diverse teams of leaders and do-ers. Want in?</strong><br /> <h5>LRW | Kelton | T3 | Karma | Greenberg | Tonic | MotiveQuest | Salt Branding | Killer Visual Strategies | Strativity | Aruliden</h5>

keywords: about t3,position summary,position details,teamwork,leadership,consulting,communication,support,reporting,experience,knowledge,develop,gather


Overview: T3 is looking for a Managing Director, Product Design to join our team who will help us build programs that change companies and industries.&nbsp; We&rsquo;d like for you to consider joining us in Austin, but we have offices in Atlanta, Los Angeles, Philadelphia, Chicago, San Francisco, and we have all learned to work remotely.&nbsp; This is a seller-doer role that will be instrumental in creating and capturing opportunities for Product Design programs inclusive of strategy, technology, operations, and marketing/creative. P&amp;L management experience is on the near-term horizon.&nbsp; In addition, you will be expected to provide thought leadership and actively contribute to business development.<br /><br /><span style="text-decoration: underline;"><strong>About T3</strong></span><br /><br />T3 is building Modern Loyalty by disrupting the architecture, development, and delivery of customer engagement programs.&nbsp; Our Modern Loyalty approach is audacious in its experience-first, platform agnostic point of view, and we seek kindred spirits.&nbsp; We aspire to create industry-changing programs that are driven by Data, Insights, and Design.
Responsibilities: You will have the following responsibilities: <ul> <li>Support the Product Design practice in the design, build, and management of programs and projects for T3 clients, following the Modern LoyaltyTM framework</li> <li>Persuasively and effectively communicate with senior-level clients across multiple industries on behalf of the agency</li> <li>Be actively involved in new business efforts</li> <li>Coordinate overall development and delivery approach among various internal teams including strategy, delivery, creative, and Loyalty/CRM or maybe technology?</li> <li>Consult on best-in-class approaches and practices</li> <li>Lead vendor and partner select discussions on behalf of clients</li> <li>Collaborate with senior leaders inside agency to develop and grow the discipline</li> <li>Provide consistent status reports to senior leaders on quality of delivery, potential process enhancements and resource allocation</li> <li>Inspire, mentor, and grow a team of Product Design specialists to support the business unit.</li> </ul>
Requirements: Required skills: <ul> <li>In-depth knowledge of Product Design s including strategy, technology, operations, and marketing/creativity. (this may not make sense now)</li> <li>Experience managing a P&amp;L of at least $3 million</li> <li>Ability to develop, sell in and operationalize system-wide plans intended to modernize customer experiences, improve loyalty systems and strengthen the business value</li> <li>Understanding of loyalty economics/business programs and an ability to communicate their business models effectively with senior client management.</li> <li>Agency or client-facing experience is a must</li> </ul> &nbsp; Recommended experience: <ul> <li>Eight or more (8+) years in a senior capacity developing and deploying Product Design programs/work? &nbsp;for mid-market and enterprise client businesses</li> <li>Ability to effectively gather information and data from clients and internal stakeholders to craft a data-driven narrative, including financial projections and test+learn plans.</li> <li>Experience managing direct reports through multi-year development cycles preferred</li> </ul>