Director, Client Development

<p>Material is a leading integrated marketing services company that leverages deep human understanding to help brands deliver material outcomes and experiences for their customers and the communities they serve. We build B2C and B2B brands from the insight out by providing a seamless journey that combines data and analytics, insights-led consulting, and experience activation into one integrated offering.</p>

Los Angeles; New York; Chicago; Philadelphia; San

Material

<strong>Material is a collaborative built from legendary practices across research, strategy, design, and brand building. Eleven pioneering companies united as one to solve wider, deeper, and more innovative challenges together.</strong><br /><br /><strong>We uncover what&rsquo;s important to people and create experiences that pull them in and open our worlds. We seek curious, experienced, and deeply empathetic humans to enrich our diverse teams of leaders and do-ers. Want in?</strong><br /> <h5>LRW | Kelton | T3 | Karma | Greenberg | Tonic | MotiveQuest | Salt Branding | Killer Visual Strategies | Strativity | Aruliden</h5> https://materialplus.io/

keywords: position summary,position details,summary,business development/client leadership,project leadership/execution,strategic vision,persuasion,craft skills,relational,creativity,drive/accomplishment,presentation,degree,experience,analysis,write

Full-Time

Overview: As a Director, Client Development you will bring your leadership, research expertise, business intelligence and analytic thinking to successfully help clients solve complex business problems through providing high quality customized marketing research.&nbsp; Applying your business expertise, you will identify and pursue business opportunities with clients and manage a set of client relationships to build your business and meet financial goals.&nbsp; Using your industry and research knowledge, you will develop proposals, design studies, and manage the execution of multiple projects to effectively provide business insights through high-quality client deliverables that support our unique ability to use market research to have business impact.&nbsp; Leveraging your initiative to solve problems and ability to mentor people, you will provide senior-level guidance to project teams through analytic support, report writing review and client delivery on various research quantitative and qualitative methodologies.&nbsp; Your ability and initiative to meet deadlines, extract meaningful insights and recommendations, communicate with clients and manage their expectations will be met with growth opportunities.
Responsibilities: RESPONSIBILITIES: Business Development/Client Leadership <ul> <li>Generate business by partnering with business development executive to lead and grow client relationships.</li> <li>Continually cultivate and expand existing relationships while identifying new business opportunities.</li> <li>Develop client rapport and manage expectations through communications that develop trust and build strong relationships.</li> <li>Manage costs and quality of all projects sold.</li> <li>Develop proposals, design marketing research studies, and direct the execution of those studies.</li> </ul> Project Leadership/Execution <ul> <li>Support a team as they execute on your projects, ensuring they produce thorough, high-quality deliverables while achieving excellent financial results.</li> <li>Guide analysis for multiple projects; be available to serve as a team resource for decision making and direction.</li> <li>Apply solid business understanding to deliver actionable, impactful findings to clients.</li> <li>Travel to meet clients as needed, for proposal and report delivery.</li> <li>Be a vocal team leader, formally and informally.</li> <li>Support or lead company initiatives.</li> </ul> &nbsp; The Director, Client Delivery Role The Director, Client Delivery has a diverse range of experience, and different specific strengths. However, we believe that there are six core qualities that characterize a successful SP. <ul> <li>Strategic Vision</li> </ul> Ability to operate at a higher organizational altitude &ndash; to see the larger picture and implications for a client business beyond any immediate research <ul> <li>Persuasion</li> </ul> Having the ability to persuade clients that we offer the right solution. To have the presence charisma and energy to lead a conversation, to create direction, to own the room. <ul> <li>Craft skills</li> </ul> Research knowledge and competence across all modalities &ndash; hQ, Qual and design/video. <ul> <li>Relational</li> </ul> Relationship Builder &ndash; ability to build trust and credibility, creating enduring relationships and professional rapport. To collaborate and listen &ndash; to clients, colleagues, partners. <ul> <li>Creativity</li> </ul> Imagination&nbsp; - in absolute terms and then specifically applied to methodology, reporting, and recommendations/implications <ul> <li>Drive/Accomplishment</li> </ul> The ability to orchestrate a team and get things done, to take responsibility for a project end-to-end (including accountability for profitability).
Requirements: SKILLS REQUIRED <br />Education and/or experience <br /> <ul> <li>Bachelor's degree from four-year college; AND at least 4 years related work experience in market research.</li> <li>Experience should include exposure to both qualitative and quantitative approaches, to include specific research methodologies (communications, creative and copy development, execution and effectiveness, brand positioning/strategy, segmentation, etc.)</li> </ul> Language skills <br /> <ul> <li>Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.</li> <li>Ability to write reports, business correspondence, and procedure manuals.&nbsp;</li> <li>Ability to effectively present information and respond appropriately to questions from employees, managers, clients, customers, and the general public.</li> </ul>