Senior Design Researcher

<p>Material is a leading integrated marketing services company that leverages deep human understanding to help brands deliver material outcomes and experiences for their customers and the communities they serve. We build B2C and B2B brands from the insight out by providing a seamless journey that combines data and analytics, insights-led consulting, and experience activation into one integrated offering.</p>

Los Angeles; New York; Chicago; Philadelphia; San


<strong>Material is a collaborative built from legendary practices across research, strategy, design, and brand building. Eleven pioneering companies united as one to solve wider, deeper, and more innovative challenges together.</strong><br /><br /><strong>We uncover what&rsquo;s important to people and create experiences that pull them in and open our worlds. We seek curious, experienced, and deeply empathetic humans to enrich our diverse teams of leaders and do-ers. Want in?</strong><br /> <h5>LRW | Kelton | T3 | Karma | Greenberg | Tonic | MotiveQuest | Salt Branding | Killer Visual Strategies | Strativity | Aruliden</h5>

keywords: position summary,position details,about t3,production,teamwork,performance,technical,travel,analysis,teamwork,solutions,create,analysis,experience,research


Overview: T3 is looking for a&nbsp;Senior Design Researcher to join our rapidly evolving team. This is an immediate opening to join the team in our Austin, TX office. Because we are currently remote due to COVID-19 and will be moving to a hybrid working model in the Fall, we have the flexibility to hire outside of the Austin area. As Senior Design Researcher, you&rsquo;ll be responsible for leading generative and evaluative research. You will also play a pivotal role on our product design team, and in our agile process as we develop the strategies, documentation, concepts, and designs of experience platforms, products, &amp; utilities. &nbsp; <br /><br /><span style="text-decoration: underline;"><strong>About the Company:</strong></span>&nbsp; <br /><br />T3, a Material company, is a digital marketing agency that creates the world&rsquo;s most useful brands and the experiences that power them. We focus on brand design, product design, and modern loyalty by creating connected experiences, purposeful content, meaningful data, brand-defining utility, and CRM. Ranked alongside the world's top innovation and loyalty agencies, T3 works with UPS, 7-Eleven, Pizza Hut, Capital One, Church&rsquo;s Chicken, FOCUS Brands, and other clients. Founded in 1989, T3 is headquartered in Austin with presences in Atlanta, New York, and San Francisco. T3 is part of Material (, an integrated marketing services company comprised of the top analytics, consumer insights, and marketing services businesses in the world. T3 is an Equal Opportunity/Affirmative Action Employer oriented toward inclusivity. We celebrate diversity, not just in commitment but in action. We get it and hire people who do, too.
Responsibilities: Senior Design Researcher Responsibilities:&nbsp; <ul> <li>Lead UX research autonomously on client projects with a cross-disciplinary team &nbsp;</li> <li>Conduct stakeholder interviews, competitive research, heuristics and strategic analysis&nbsp;</li> <li>Learn and process a large amount of contextual technical data &nbsp;</li> <li>Produce research deliverables from analysis documentation, personas, user journeys, scenarios, flows to anything innovative that addresses client needs&nbsp;</li> <li>Produce technical documentation from sitemaps to information architecture. &nbsp;</li> <li>Collaborate/run client workshops, consensus building, handoff to product design and research presentations&nbsp;</li> <li>Perform user testing using a range of tools and software, including both unmoderated and moderated sessions&nbsp;</li> <li>Be a&nbsp;long term&nbsp;point of reference of technical understanding and knowledge for both the client and our team. &nbsp;</li> <li>Collaborate with design in brainstorming and whiteboarding sessions&nbsp;</li> <li>Keep abreast of research industry standards and developments &nbsp;</li> <li>Travel once or twice a month for a day or two &nbsp;</li> <li>***Huge plus: you'll be able to turn your insights into concise, clean visual deliverables and have experience doing so &nbsp;</li> </ul>
Requirements: The&nbsp;Ideal Candidate:&nbsp; <ul> <li>You are kind, insightful, analytical, curious, eager, collaborative, empathetic, adaptive, communicative, experienced&nbsp;</li> <li>You not only solve problems given to&nbsp;you,&nbsp;you solve problems that don&rsquo;t exist yet &nbsp;</li> <li>You know the breadth of user research activities and have experience conducting them &nbsp;</li> <li>You are a leader who can work autonomously, while supporting team integration.  &nbsp;</li> <li>You know how to create compelling stories, tying research insights to design initiatives both verbally and visually &nbsp;</li> <li>You either have e-commerce experience (health, retail, b2b other) or a technical background (oil &amp; gas, pharma, engineering, etc.)&nbsp;</li> </ul>