Claim Specialist - Michigan Litigation

A career at The Auto Club Group (ACG) can be satisfying, exciting and rewarding. By aligning your professional development with our business objectives, ACG can help you attain your career goals — and make a difference. Get started by choosing the career that’s right for you.

Auburn Hills, MI

Meemic Insurance Company

Meemic exists solely to serve teachers and other school employees. Founded by teachers for the educational community, we’ve made it our mission to provide our members with outstanding service and high-quality insurance coverage. For personal auto, home, boat* or umbrella coverage, look to Meemic for agents who understand and appreciate all that you do. Best of all, by choosing Meemic, you’re also supporting fellow educators through The Meemic Foundation for the Future of Education, which provides exclusive educational grants for teachers.

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Individual Contributor

Competitive Compensation and Benefits Package

Overview: <span class="text" title=""><span class="text" title="">The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.&nbsp;<br /><br /></span></span> <div><strong><u>Work Environment: </u></strong>Works in a temperature controlled office environment. Frequent (up to 60% of work time) exposure to road hazards and temperature extremes.<br /><br /><br /></div> <span id="requisitionDescriptionInterface.ID1513.row1" class="text" title=""><span id="requisitionDescriptionInterface.ID1571.row1" class="text" title=""><span style="font-size: medium;">The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership and much more!</span></span><br /></span>
Responsibilities: <p style="margin-bottom: 0px; margin-top: 0px;"><u><strong>Primary Duties and Responsibilities (details of the basic job functions):</strong></u></p> <p style="margin-bottom: 0px; margin-top: 0px;">Independent handling of third-party litigated files with outside retained counsel and legal department for the Michigan market. Performs detailed and highly complex lawsuit reviews and evaluations for last ditch attempts and best outcomes. Provides guidance and technical support to staff members regarding specialized discipline. Assists manager in activities such as internal control reviews, special projects, external fraud investigations, and other related areas specific to the casualty litigation management unit.&nbsp;</p>
Requirements: <div id="requisitionDescriptionInterface.ID1470.row1" class="contentlinepanel" title=""> <div><strong><u>Preferred Qualifications:</u></strong></div> <p style="margin-bottom: 0px; margin-top: 0px;">&nbsp;</p> <div>Knowledge and understanding of:</div> <div>-Michigan civil litigation procedures.</div> <div>-First-party No-Fault litigation.</div> <div>-No-Fault medical provider litigation.</div> <div>-Defense cost budgeting and expense management.</div> <div>-No-Fault civil litigation strategies.</div> <div>-Settlement evaluation and negotiation.</div> <div>-Michigan civil Plaintiff and Defense firms and attorneys.</div> <div>-Deposition experience.</div> <div>-The Michigan No-Fault Act.</div> <div>-Civil defense strategy and ultimate cost projection/evaluation.</div> <div>&nbsp;</div> <div>Ability to:</div> <ul> <li>Effectively network and work alongside a diverse array of law firms.</li> </ul> <span class="blockpanel"><span class="">&nbsp;</span></span></div> <div id="requisitionDescriptionInterface.ID1528.row1" class="contentlinepanel" title=""> <div id="requisitionDescriptionInterface.ID1544.row1" class="inlinepanel" style="display: inline;" title=""><span class="subtitle">Qualifications</span></div> <span class="blockpanel"><span class="">&nbsp;</span></span> <p style="margin-bottom: 0px; margin-top: 0px;"><strong style="font-size: 12pt;"><u>Required Qualifications (these are the minimum requirements to qualify)</u></strong></p> <p style="margin-bottom: 0px; margin-top: 0px;">&nbsp;</p> <ul> <li>Associate's degree in Business Administration, Insurance or a related field or equivalent work experience. Bachelor's degree preferred.</li> <li><span style="font-size: medium;">Successful completion of basic Claim Representative training program or equivalent</span></li> <li>Possession of a valid state driver's license.</li> <li>Extensive experience as a Michigan third party BI Claim Representative/Specialist</li> </ul> <div>Experience in the investigation, evaluation and settlement of:</div> <ul> <li>Auto no fault claims</li> <li>Auto PIP/BI</li> <li>Homeowner Medical and BI</li> </ul> <div>Knowledge of:</div> <ul> <li>Company claim policies and procedures</li> <li>Negligence law</li> <li>Essential insurance act as it pertains to claim handling</li> <li>The fair trade practices act as related to claims</li> <li>Criminal law</li> <li>Court procedures</li> <li>Homeowners' coverage</li> <li>Auto, home, boat, pup policies and no fault statutes</li> <li>Fraud and arson indicators relative to auto property, home property and/or bodily injury claims</li> <li>Medical terminology, human anatomy, and/or billing codes and/or bio mechanical principles</li> </ul> <div>Demonstrated skill in:</div> <ul> <li>Organization and planning</li> <li>Analyzing and problem solving</li> <li>Decision making</li> </ul> <div>Ability to perform:</div> <ul> <li>Communicate effectively with others in a work environment and with the public (e.g. outside retained counsel and in house legal counsel, police department, vendors, contractors)</li> <li>Provide guidance and training to claims personnel in the resolution of claims lawsuits</li> <li>Investigation of claims lawsuits, define appropriate evidence and request supportive documentation</li> <li>Examines policies to determine the status, extent, type of coverage, and need for additional information</li> <li>Estimate damage and determine settlement value of property damage claims</li> <li>Develop cost reduction and/or cost containment measures with respect to operating expenses and paid claims lawsuits</li> <li>Evaluate, negotiate, respond to inquiries and settle claims lawsuits</li> <li>Function effectively and independently in a personal computer environment utilizing word processing, spreadsheet and external software systems</li> <li>Present effective and persuasive testimony in civil and criminal litigation on a regular basis</li> <li>Coordinate the repair of property at out state locations</li> <li>Work irregular hours</li> <li>Prepare and present activity and statistical reports</li> <li>Coordinate and control major projects</li> <li>Safely operate a motor vehicle in order to perform claim inspections/resolutions</li> <li>Written communication skills. (a written sample may be required at time of interview)</li> <li>May require over night or extended travel </li> </ul> <div><span style="font-size: medium;">&nbsp;</span></div> <p style="margin-bottom: 0px; margin-top: 0px;"><strong>Important Note:</strong> The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.&nbsp; This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.&nbsp; Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.</p> </div>