Technical Account Manager

Messina Group is a national Staffing firm that has grown to over 500 employees and continues to serve its clients across numerous industries. With an average employee tenure of 20 years, Messina understands the level of quality talent organizations need to succeed.  In recent years, Messina has expanded its staffing expertise to include Information Technology (IT) and Digital and Creative Marketing placement, while continuing to excel in its founding professional staffing industries.

Evanston, IL

Messina Group

<p>Messina Group is a national&nbsp;recruiting firm that has grown to over 500 employees and continues to serve its clients across numerous industries. With an average employee tenure of 20 years, Messina understands the level of quality talent organizations need to succeed. Our staffing expertise includes: <br /><br />BECO&nbsp;| Manufacturing &amp; Engineering&nbsp;<br />BECO | Architectural &amp; Engineering&nbsp;<br />Lab Temps | Scientific &amp; Laboratory&nbsp;<br />Financial Temps&nbsp;| Financial, Accounting &amp; Administrative&nbsp;<br />MG | Project Management &amp; IT<br />MG | Digital Marketing &amp; Creative</p> http://www.messinastaffing.com

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Full-time

Competitive Compensation Package

Overview: Messina Group Seeks a Technical Account Manager
Responsibilities: <ul> <li>Function as the customer&rsquo;s primary point-of-contact and advocate for business solution definition.</li> <li>Own and manage the sales process for existing clients by leveraging internal resources and tools, including written proposals, statements of work, business justification, etc.</li> <li>Collaborate with clients to define requirements and manage expectations and communications from inception through delivery, including status updates, budget reconciliation and scope changes.</li> <li>Manage communications and client expectations around escalated technical and business impact issues.</li> <li>Establish internal relationships with your peers to ensure best possible outcomes and solutions.</li> <li>Passionate and driven to provide the best IT partner relationship experience.&nbsp;</li> </ul>
Requirements: <ul> <li>Professional IT Certifications with vendors such as Microsoft, CompTIA, Citrix, HP, and VMWare are desirable.</li> <li>3+ years of experience with strong sales/relationship management/account management experience.</li> <li>Ability to work well as part of a cross-functional team environment.</li> <li>Knowledge of IT applications, processes, software, and equipment.</li> <li>Strong organizational, presentation, and customer service skills.</li> <li>Skill in strategic planning with an ability to think ahead and plan over a 6-12 month time span.</li> <li>Skill in planning and preparing written communications.</li> <li>Excellent verbal, written and presentation skills.</li> <li>Self-motivated with the ability to work in a fast-moving environment</li> <li>Ability to multi-task and adapt to changes quickly</li> </ul>