Solutions Agent

<p><strong>Join a cutting edge company, changing the landscape in our corner of rural America</strong></p> <ul> <li>Well respected company - 79+ years in operation</li> <li>Great pay and benefits - Fun family atmosphere</li> <li>Our vision- Vibrant, relevant and sustainable rural communities.</li> </ul>

Cassopolis, MI

Midwest Energy & Communications

<p>At Midwest Energy &amp; Communications we create and support vibrant, relevant, and sustainable rural communities through our electric, propane, and fiber internet services. Our employee family strives to provide awesome customer care and innovations to all our members and customers by bringing first-in-class solutions where others won&rsquo;t.</p> <p>At&nbsp;the foundation of every successful employee are the core values that have been established as a guide for behaviors and actions.&nbsp; We want to work with people who embody these values: community, innovation, passion and integrity.&nbsp;</p> <p><strong>&nbsp;</strong></p>

keywords: call center,logistics,sales,degree,call center,technology,communication


$41 - $53k

Overview: <p><strong>The Opportunity</strong></p> <p>Responsible for providing excellent customer service in a call center.&nbsp; Handles customer service inquiries, promotes new products and up-sells company products to existing customers.&nbsp; Job duties will include, but are not be limited to the following:&nbsp; assisting members with billing questions and other product questions, dispatching crews and taking payments at the front counter.<br /><br /></p> <p>Job Overview</p> <ul> <li>Employment Type: Full Time</li> <li>Salary Range: $41 - $53k in addition to a comprehensive benefit package</li> <li>Industry: Customer Service</li> </ul> Deadline to apply: November 19, 2017
Responsibilities: <p>&nbsp;</p> <p><strong>&nbsp;Key responsibilities include:</strong>&nbsp;</p> <ul> <li>Sales- Promotes sales of all products</li> <li>Customer service- Take payments and handle customer inquiries&nbsp;</li> <li>Logistics-&nbsp;Schedule internet service installations and dispatching crews</li> </ul>
Requirements: <p><strong>To be successful</strong></p> <p>Call center or customer service experience is preferred especially with a focus on the utilities, internet&nbsp;or telecommunication industry.&nbsp; We need you to be proficient in&nbsp;MS Office&nbsp;Products and possess clear and concise verbal and&nbsp;writing skills that build a positive image with our customers and are able to make independent decisions.</p> <p>Additionally, you are able to:</p> <ul> <li>Possess intermediate computer skills</li> <li>Provide excellent customer service</li> <li>Superior active listening skills</li> <li>Self-motivated</li> <li>Communicate effectively both verbally and in writing</li> <li>Work at our Paw Paw office on a regular rotation</li> </ul>