Application Analyst Epic Perioperative-Point of Care (JR230425)

<strong>To heal, to teach, to discover and to advance the health of the communities we serve.<br /></strong><br /> <p>To learn more about the &ldquo;Montefiore Difference&rdquo; &ndash; who we are at Montefiore and all that we have to offer our associates, please click <strong><a href="https://healthymebenefits.com/" target="_blank" title="Montefiore Difference" rel="noopener noreferrer">here</a></strong>.&nbsp;</p>

Yonkers, New York

Montefiore

<h4 class=""><strong>WHY TOP TALENT PICKS MONTEFIORE EINSTEIN&nbsp;<br /><br /></strong>Since its inception in 1884, Montefiore Einstein&rsquo;s mission has been to heal, to teach, to discover and advance the health of the communities we serve.<br /><br />Montefiore Einstein&rsquo;s state-of-the-art facilities include the&nbsp;<span class="">internationally-recognized</span>&nbsp;Children&rsquo;s Hospital at Montefiore Einstein and our Notable Centers of Excellence - Montefiore Einstein Center for Cancer Care, Montefiore Einstein Center for Heart and Vascular Care, Montefiore Einstein Center for Transplantation. Combined with a growing number of locations throughout the Bronx and Westchester County, Montefiore Einstein is the ideal organization to apply and hone your expertise.<br /><br /><span style="text-decoration: underline;"><a href="https://montefiore.wd12.myworkdayjobs.com/en-US/MMC/login" target="_blank" title="Candidate Home" rel="noopener noreferrer">Sign In</a></span>&nbsp;- Candidate Home<br /><span style="text-decoration: underline;"><a href="https://montefiore.wd12.myworkdayjobs.com/en-US/MMC/introduceYourself" target="_blank" title="Introduce Yourself " rel="noopener noreferrer">Introduce Yourself&nbsp;</a></span>-&nbsp;Please let us know about yourself so we can keep in touch about future job openings!<br /><br /><strong><span class="">NURSE&nbsp;RECRUITMENT&nbsp;HOTLINE:</span>&nbsp;<span class="">718-920-6697 (</span><span class="">Monday-Friday: 9am-4pm)&nbsp;&nbsp;</span></strong><br /><br /><strong>Check Out Our Employee&nbsp;<span style="text-decoration: underline;"><a href="https://healthymebenefits.com/" target="_blank" title="Benefits" rel="noopener noreferrer">Benefits</a></span></strong></h4> <h4 class="p1"><span style="text-decoration: underline;"><strong><a href="https://s3.us-east-1.amazonaws.com/vizi.vizirecruiter.com/MontefioreHealthSystem+RecruitingPractices.pdf" target="_blank" title="Safe Online Recruiting" rel="noopener noreferrer">Our Commitment to Safe Online Recruiting</a></strong></span></h4> https://www.montefiore.org/

keywords: position summary,support,evaluate,teamwork,technical,performance,experience,certification,education,proficiency,skills

Full time

$76,800.00-$96,000.00

Overview: <p>Montefiore is ranked among the top hospitals nationally and regionally by&nbsp;<em>U.S. News &amp; World Report</em>. For more than 100 years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak 60+ languages.&nbsp;&nbsp;</p> <p>As Montefiore has built paths to deliver lifesaving health outcomes to underserved communities, we are looking to the future of tech-enabled care delivery to create better experiences for patients, providers, and operations teams. Montefiore is actively investing in its technology teams as a system-level priority, and we are seeking an Application Analyst to join our Epic IT team.&nbsp;</p> <p><strong>This position supports clinical applications across the Montefiore Health System, with a focus on perioperative workflows and Point of Care (POC) device integration and troubleshooting. This role partners closely with clinical, operational, and technical teams to ensure stable, efficient, and optimized system performance.</strong></p> <p>&nbsp;</p> <p><strong>This position requires some work to be performed on site as needed.</strong></p>
Responsibilities: <ul> <li>Install, configure, and upgrade application software, components, and modules.</li> <li>Provide go-live, rollout, and ongoing production support.</li> <li>Support end users across Montefiore Health System on applications, enhancements, and issue resolution.</li> <li>Analyze application issues and coordinate resolution with IT teams, Biomed, and vendors as needed.</li> <li>Gather and analyze clinical/business requirements.</li> <li>Translate user needs into system workflows and configurations.</li> <li>Evaluate and optimize perioperative and clinical workflows (Pre-Op, Intra-Op, Post-Op).</li> <li>Develop and execute test plans&nbsp;for upgrades, enhancements, and fixes.</li> <li>Document testing results and validate system performance.</li> <li>Support system implementations and enhancements.</li> <li>Troubleshoot and support POC and bedside device integrations, including:</li> <ul> <li>Connectivity issues (network, middleware, device communication).</li> <li>Data flow validation (results posting into Epic).</li> <li>Device mapping and association (patients, departments, workflows).</li> </ul> <li>Work with middleware platforms (e.g., Capsule, UniPOC, NovaNet, Telcor)&nbsp;and coordinate with Biomed/vendor teams.</li> <li>Identify and resolve issues related to device interfaces, HL7 messaging, and real-time data transmission.</li> <li>Participate in interface development and integration activities.</li> <li>Perform root cause analysis for application and device-related issues.</li> <li>Support ongoing system monitoring and proactive issue identification.</li> <li>Maintain accurate documentation, including workflows, build, and support procedures.</li> <li>Assist in development and maintenance of training materials.</li> <li>Provide knowledge transfer and support to end users.</li> <li>Provide day-to-day application and device support.</li> <li>Recommend system improvements to increase efficiency and performance.</li> <li>Participate in on-call support rotation (24x7).</li> <li>Provide occasional on-site support across hospital locations.</li> </ul>
Requirements: <ul> <li>EPIC Certification (or ability to obtain certification as a condition of employment).</li> <li>Bachelor&rsquo;s degree in Computer Science, Health Informatics, Nursing, or related field (or equivalent experience).</li> <li>1-3+ years of healthcare IT or clinical systems experience.</li> <li>Experience with: <ul> <li>Clinical application support and implementation.</li> <li>Troubleshooting application and integration issues.</li> <li>Windows environments and basic networking principles.</li> </ul> </li> <li>Strong understanding of: <ul> <li>Clinical workflows (perioperative or inpatient/ambulatory settings).</li> <li>Device integration fundamentals.</li> <li>Hardware, servers, and network connectivity.</li> </ul> </li> <li>Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Visio).</li> <li>Strong: <ul> <li>Analytical and problem-solving skills.</li> <li>Communication and stakeholder engagement skills.</li> <li>Ability to manage competing priorities in a fast-paced environment.</li> </ul> </li> </ul> <br /> <p><strong>Desired:</strong></p> <ul> <li>EPIC certifications in: <ul> <li>OpTime</li> <li>Anesthesia</li> <li>Beaker Clinical (strongly preferred)</li> </ul> </li> <li>Experience with: <ul> <li>Point of Care devices and device integration platforms.</li> <li>Middleware solutions (e.g., Capsule, Telcor, UniPOC).</li> <li>HL7 interfaces and healthcare interoperability standards.</li> <li>Clinical lab workflows and diagnostics systems.</li> </ul> </li> <li>Prior experience with: <ul> <li>Provation, Epic Lumens, or related systems.</li> </ul> </li> <li>Clinical background (Medical technologist, RN, PA, or similar) is a plus.</li> </ul> <br /> <p><strong>OBTAINING AND MAINTAINING EPIC CERTIFICATION IS A CONDITION OF EMPLOYMENT.</strong></p>