Senior Clerk (JR231879)

<strong>To heal, to teach, to discover and to advance the health of the communities we serve.<br /></strong><br /> <p>To learn more about the &ldquo;Montefiore Difference&rdquo; &ndash; who we are at Montefiore and all that we have to offer our associates, please click <strong><a href="https://healthymebenefits.com/" target="_blank" title="Montefiore Difference" rel="noopener noreferrer">here</a></strong>.&nbsp;</p>

Yonkers, New York

Montefiore

<h4 class=""><strong>WHY TOP TALENT PICKS MONTEFIORE EINSTEIN&nbsp;<br /><br /></strong>Since its inception in 1884, Montefiore Einstein&rsquo;s mission has been to heal, to teach, to discover and advance the health of the communities we serve.<br /><br />Montefiore Einstein&rsquo;s state-of-the-art facilities include the&nbsp;<span class="">internationally-recognized</span>&nbsp;Children&rsquo;s Hospital at Montefiore Einstein and our Notable Centers of Excellence - Montefiore Einstein Center for Cancer Care, Montefiore Einstein Center for Heart and Vascular Care, Montefiore Einstein Center for Transplantation. Combined with a growing number of locations throughout the Bronx and Westchester County, Montefiore Einstein is the ideal organization to apply and hone your expertise.<br /><br /><span style="text-decoration: underline;"><a href="https://montefiore.wd12.myworkdayjobs.com/en-US/MMC/login" target="_blank" title="Candidate Home" rel="noopener noreferrer">Sign In</a></span>&nbsp;- Candidate Home<br /><span style="text-decoration: underline;"><a href="https://montefiore.wd12.myworkdayjobs.com/en-US/MMC/introduceYourself" target="_blank" title="Introduce Yourself " rel="noopener noreferrer">Introduce Yourself&nbsp;</a></span>-&nbsp;Please let us know about yourself so we can keep in touch about future job openings!<br /><br /><strong><span class="">NURSE&nbsp;RECRUITMENT&nbsp;HOTLINE:</span>&nbsp;<span class="">718-920-6697 (</span><span class="">Monday-Friday: 9am-4pm)&nbsp;&nbsp;</span></strong><br /><br /><strong>Check Out Our Employee&nbsp;<span style="text-decoration: underline;"><a href="https://healthymebenefits.com/" target="_blank" title="Benefits" rel="noopener noreferrer">Benefits</a></span></strong></h4> <h4 class="p1"><span style="text-decoration: underline;"><strong><a href="https://s3.us-east-1.amazonaws.com/vizi.vizirecruiter.com/MontefioreHealthSystem+RecruitingPractices.pdf" target="_blank" title="Safe Online Recruiting" rel="noopener noreferrer">Our Commitment to Safe Online Recruiting</a></strong></span></h4> https://www.montefiore.org/

keywords: position summary,pay rate,quality assurance,records,performance,assist,orders,communication,education & experience,skills

Part time

$29.94

Overview: <div id="overview" class="job-summary-section ng-scope"> <div class="full-text ng-binding"> <p>For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.<br /><br />Performs diversified and complex clerical duties. Prioritizes assignments and organizes functions to ensure effective clerical procedures.<br /><br />May lead and train lower-level clerical staff. Performs related work as required. Team leader for Bronx East switch board/call center team. Provide backup support senior clerk referral coordinators. The support to referrals/special services includes referrals including DMEs and coordination of patient transportation; calls related to resolving issues related to insurance plans, reassigning patients to closed physician panels and call center-related patient complaints and escalations all go to that position. In addition, handles reconciliations of co-payments delivered by all 20 PSRs each day.</p> </div> </div> <div class="ng-scope">&nbsp;</div> <div class="ng-scope">&nbsp;</div>
Responsibilities: <ul> <li>Demonstrates effective communication skills.<br /> <ul> <li>Answers all telephone calls in a courteous manner as observed by a supervisor and/or feedback.</li> <li>Directs or transfers calls to appropriate persons when indicated by observation and feedback.</li> </ul> </li> <li>Performs receptionist duties as observed by supervisor.<br /> <ul> <li>Greets patients, their families and significant others as observed by Supervisor.</li> <li>Communicates appropriate information to families and significant others as directed by Nursing Manager 100% of the time as indicated by feedback and observation.</li> <li>Forwards completed charts and pre-assessment face sheets to medical records as indicated by feedback from medical records and observation by supervisor.</li> <li>Maintains log books for pre-assessment and surgery as observed by supervisor.</li> <li>Generates work order requisitions to Engineering department, when indicated by observation and feedback by supervisor.</li> <li>Performs other clerical and related duties as directed by the Nursing staff, ANM, as evidenced by feedback and Supervisory observation.</li> </ul> </li> <li>Coordinates registration and scheduling of patients and other related activities.</li> <li>Provides and maintains a safe environment through preventative and interventional measures.</li> <li>Ensures patient's rights are respected as identified in the Patient Bill of Rights.</li> <li>Able to set priorities, problem solve, use proper judgment in difficult situations and be flexible in all situations</li> <li>Actively participates, practices and promotes continuous quality improvement.</li> <li>Performs other duties as assigned and necessary for the efficient operation of the medical center</li> <li>Integrates the standards of excellence into daily practice.</li> <li>Assigns all inpatient accommodations.</li> <li>Arrange transportation for designated patients via contractual services.<br /> <ul> <li>Provide ambulance service appropriate demographic and retrieval information. Instruct the ambulance service what campus or hospital to transport the patient.</li> </ul> </li> <li>Contact insurance companies and obtain authorization numbers for admission.<br /> <ul> <li>To ensure authorizations are processed in a time fashion as prescribed by carrier.</li> </ul> </li> <li>Reviews daily admission, emergency and urgent patient list.<br /> <ul> <li>To ensure bed availability for a seamless flow of admission.</li> </ul> </li> </ul>
Requirements: <ul> <li>High School Diploma/GED required.</li> <li>1-3 years' EPIC Optime required.</li> <li>Proficiency with Microsoft&reg; Office Word (Medium proficiency).</li> <li>Must speak and write English.</li> <li>Knowledge of Medical Terminology.</li> <li>Must be able to communicate information quickly and effectively.</li> <li>Must be able to work independently to enter data in scheduling system database.</li> <li>Office Equipment Operation: Computer, Typewriter, Fax Machine Copiers, etc.</li> <li>OHS Annual Assessment.</li> </ul>