Director Clinical Operations (JR232624)

<strong>To heal, to teach, to discover and to advance the health of the communities we serve.<br /></strong><br /> <p>To learn more about the &ldquo;Montefiore Difference&rdquo; &ndash; who we are at Montefiore and all that we have to offer our associates, please click <strong><a href="https://healthymebenefits.com/" target="_blank" title="Montefiore Difference" rel="noopener noreferrer">here</a></strong>.&nbsp;</p>

Bronx, New York

Montefiore

<h4 class=""><strong>WHY TOP TALENT PICKS MONTEFIORE EINSTEIN&nbsp;<br /><br /></strong>Since its inception in 1884, Montefiore Einstein&rsquo;s mission has been to heal, to teach, to discover and advance the health of the communities we serve.<br /><br />Montefiore Einstein&rsquo;s state-of-the-art facilities include the&nbsp;<span class="">internationally-recognized</span>&nbsp;Children&rsquo;s Hospital at Montefiore Einstein and our Notable Centers of Excellence - Montefiore Einstein Center for Cancer Care, Montefiore Einstein Center for Heart and Vascular Care, Montefiore Einstein Center for Transplantation. Combined with a growing number of locations throughout the Bronx and Westchester County, Montefiore Einstein is the ideal organization to apply and hone your expertise.<br /><br /><span style="text-decoration: underline;"><a href="https://montefiore.wd12.myworkdayjobs.com/en-US/MMC/login" target="_blank" title="Candidate Home" rel="noopener noreferrer">Sign In</a></span>&nbsp;- Candidate Home<br /><span style="text-decoration: underline;"><a href="https://montefiore.wd12.myworkdayjobs.com/en-US/MMC/introduceYourself" target="_blank" title="Introduce Yourself " rel="noopener noreferrer">Introduce Yourself&nbsp;</a></span>-&nbsp;Please let us know about yourself so we can keep in touch about future job openings!<br /><br /><strong><span class="">NURSE&nbsp;RECRUITMENT&nbsp;HOTLINE:</span>&nbsp;<span class="">718-920-6697 (</span><span class="">Monday-Friday: 9am-4pm)&nbsp;&nbsp;</span></strong><br /><br /><strong>Check Out Our Employee&nbsp;<span style="text-decoration: underline;"><a href="https://healthymebenefits.com/" target="_blank" title="Benefits" rel="noopener noreferrer">Benefits</a></span></strong></h4> <h4 class="p1"><span style="text-decoration: underline;"><strong><a href="https://s3.us-east-1.amazonaws.com/vizi.vizirecruiter.com/MontefioreHealthSystem+RecruitingPractices.pdf" target="_blank" title="Safe Online Recruiting" rel="noopener noreferrer">Our Commitment to Safe Online Recruiting</a></strong></span></h4> https://www.montefiore.org/

keywords: position summary,position details,leadership,talent acquisition,quality assurance,coordinate,goals,reporting,qualifications

Full time

$128,800.00-$161,000.00

Overview: <div> <p>The&nbsp;<strong>Director of Clinical Operations</strong>&nbsp;is the operational steward of the Department of Obstetrics &amp; Gynecology's six strategic pillars. Every priority, initiative, and accountability within this role is anchored to Patient Access, Patient Experience, Quality &amp; Safety, Operational Excellence, and Staff &amp; Provider wellness.&nbsp;&nbsp;</p> </div> <div> <p>&nbsp;</p> </div> <div> <p>The Director of Clinical Operations (DCO) is a senior clinical and administrative leader responsible for the comprehensive operational oversight of the Department of Obstetrics &amp; Gynecology at Montefiore Health System. The DCO provides direct leadership to all Nurse Practitioners (NPs), Certified Nurse Midwives (CNMs), and exercises operational authority over all nursing support services through the direct management of the Assistant Director of Nursing including RN's, LPNs and PCT's. Working in close partnership with the Division Directors, CDA's and Director of Finance &amp; Operations, the DCO drives a high-performing, patient-centered care environment rooted in clinical excellence, data-informed decision-making, and continuous improvement. This leader champions the expansion and sustainability of signature programs &mdash; including the Pregnancy Home Initiative &mdash; and ensures the department&nbsp;maintains&nbsp;the highest standards of regulatory compliance, accreditation, and certification, including The Joint Commission and all specialty-specific quality designations.</p> </div>
Responsibilities: <ul> <li>Lead the design, implementation, and governance of standardized clinical and administrative workflows across all OB/GYN practice sites and care settings.</li> <li>Oversee end-to-end panel management for all NPs and CNMs, ensuring&nbsp;appropriate panel&nbsp;size, patient attribution, and balanced caseloads that maximize access while protecting care quality and provider sustainability.</li> <li>Monitor and act upon patient experience data (Press Ganey, CAHPS, and internal surveys) to drive sustained improvement in satisfaction scores.</li> <li>Ensure care coordination workflows are seamless across the&nbsp;prenatal-to-postpartum&nbsp;and gynecologic care continuum, minimizing fragmentation and communication gaps.</li> <li>Serve as the departmental operational leader for all regulatory, accreditation, and certification activities.</li> <li>Create structured recognition, career development, and retention programs that reinforce a sense of purpose and belonging for all departmental staff.</li> <li>Serve as the operational lead for the Pregnancy Home Initiative and other signature departmental programs &mdash; driving program fidelity, expansion, outcome measurement, and sustainability.</li> <li>Identify&nbsp;opportunities to develop and launch new service lines, care models, and programs in collaboration with physician and APP leadership that address unmet patient needs and advance Montefiore's OB/GYN.</li> <li>Define, track, and report a comprehensive set of departmental KPIs aligned to the six strategic pillars, including clinical quality, access, productivity, experience, and financial performance.</li> <li>Recruit, onboard, and&nbsp;retain&nbsp;high-performing NPs, CNMs, and nursing leaders; build a diverse, mission aligned workforce.</li> <li>Lead, coach, and develop the Assistant Director of Nursing to ensure strong operational oversight of nursing support staff across all sites.</li> </ul>
Requirements: <ul> <li>Bachelor's&nbsp;degree in Nursing Required;&nbsp;Master's&nbsp;degree in Nursing preferred.</li> <li>7-9 years of clinical experience in OBGYN Required.</li> <li>4-6 years of leadership experience preferred.</li> <li>New York State License as a Registered Nurse Required.</li> <li>BLS Required.</li> </ul>