Patient Scheduling Representative (JR234040)

<strong>To heal, to teach, to discover and to advance the health of the communities we serve.</strong>

White Plains, New York

Burke Rehabilitation

<h4 class="">Burke Rehabilitation is a nationally recognized and accredited not-for-profit healthcare provider specializing in rehabilitation treatment, research, and graduate medical education. Burke offers a full spectrum of inpatient and outpatient rehabilitation services to improve the quality of life for patients recovering from illness, injury, and chronic conditions.se.<br /><br /><span style="text-decoration: underline;"><a href="https://montefiore.wd12.myworkdayjobs.com/en-US/MMC/login" target="_blank" title="Candidate Home" rel="noopener noreferrer">Sign In</a></span>&nbsp;- Candidate Home<br /><span style="text-decoration: underline;"><a href="https://montefiore.wd12.myworkdayjobs.com/en-US/MMC/introduceYourself" target="_blank" title="Introduce Yourself " rel="noopener noreferrer">Introduce Yourself&nbsp;</a></span>-&nbsp;Please let us know about yourself so we can keep in touch about future job openings!<br /><br /><strong>Check Out Our Employee&nbsp;<span style="text-decoration: underline;"><a href="https://s3.us-east-1.amazonaws.com/data.vizirecruiter.com/Benefits-Burke.pdf" target="_blank" title="Benefits" rel="noopener noreferrer">Benefits</a></span></strong></h4> https://www.burke.org/

keywords: position summary,pay rate,insurance,scheduling,clerical,communication,qualifications

Full time

Overview: <p>For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.<br /><br /></p> <p>Obtains and verifies information with patients and coordinates daily scheduling of patients.</p>
Responsibilities: <ul> <li>Reviews the referrals for completeness of information necessary to process referral as per policy and procedure set by Management.</li> <li>Contacts physician offices to obtain additional information on patient, if necessary.</li> <li>Responsible for contacting patients to obtain demographic and insurance information.</li> <li>Responsible for verifying insurance coverage via eligibility computer system to determine available benefits.</li> <li>Responsible for contacting via telephone insurance carriers or electronic eligibility to obtain necessary insurance benefits information.</li> <li>Responsible for INITIAL pre-authorization/pre-admission requirements of insurance carriers prior to the start of care.</li> <li>Responsible for notifying patients if their carrier has not pre-authorized OPD services and advising patient of Burke payment policies.</li> <li>Responsible for scheduling and rescheduling appointments and maintaining an accurate daily schedule of all therapy patients.</li> <li>Responsible for the distribution of the therapy schedules to the appropriate departments.</li> <li>Responsible for and acts as a liaison between the Finance Department and the ancillary departments regarding all therapy scheduling.</li> <li>Responsible for submitting the referral to the OPD Charge Nurse for review.</li> <li>Responsible for offsite clerical support as the need arises.</li> <li>Performs any other duty at the request of Management.</li> <li>Practices Universal Precautions.</li> <li>Demonstrates the ability to communicate with pediatric, adolescent, young adult and geriatric patients and visitors.</li> </ul>
Requirements: <ul> <li>High School diploma preferred.</li> <li>Previous clerical experience in a clinical business environment preferred.</li> <li>Excellent verbal and interpersonal skills.</li> <li>Knowledge of medical terminology helpful.</li> </ul>