Production Supervisor

Reporting to the Production Manager, we have an opportunity for a Day-shift Production Supervisor at our east Mississauga location. You will work Monday-Friday taking ownership of both the department goals and the team's daily efforts, allocating work, troubleshooting issues, managing schedules, and ensuring a safe and productive environment. This is a food packaging environment with incredibly high sanitization standards and an automated technology setup.



From field to cup, our mission is to provide a better beverage experience for our customers and their consumers. We are the tea and coffee experts our customers count on every day. That didn’t happen overnight – it’s developed over the years by meeting the ever-changing tea and coffee market. That means we never rest on our laurels and we deliver on our promises through Quality, Passion, Insights, Innovation, Sustainability and Supply Chain.

keywords: who we are,who we need,what's in it for you,why join us?,set direction,plan and direct production activities,drive results,ensure compliance,lead by example,analyze,be accountable,education and experience,knowledge,ownership and leadership,interpersonal skills,accountability,flexibility


Overview: <p><strong>Who we are</strong></p> <p><span style="font-weight: 400;">Mother Parkers Tea &amp; Coffee is a leading customer solutions provider, manufacturing and supplying quality coffee and tea to some of North America&rsquo;s largest retailers and foodservice chains. Our fast-growing EcoCup&reg; brand of single-serve pods makes it easy for consumers to recycle through 3 easy steps of separation.&nbsp; Combining state-of-the-art technology and new product innovation with more than 100 years of business success, Mother Parkers continues to grow. We take pride in delivering a better beverage experience for customers and consumers, and a better employment experience for our people! We operate multiple manufacturing facilities in both Canada and the U.S.</span></p> <p><span style="font-weight: 400;">We are committed to doing what&rsquo;s right for the planet, people, and the communities in which we operate. From farm to cup, we&rsquo;re engaged locally and at the industry level in ensuring a sustainable future for our customers and consumers.</span></p> <p><span style="font-weight: 400;">At Mother Parkers, we will give you every opportunity to voice your ideas, own what you do, , and share your passion for people, our products and our customers. We live by our mission to provide a better beverage experience for our customers; and as a fourth-generation family-run company, we know that starts with great teams and innovative thinkers. </span><span style="font-weight: 400;">We empower our people to turn their ideas into solutions, execute with integrity, deliver with quality, and take pride in their work. In turn, we foster a culture built on our values that supports everyone to be their best.&nbsp;</span><br />&nbsp;</p> <p><strong>Who we need</strong></p> <p>Reporting to the Production Manager, we have an opportunity for a Day-shift Production Supervisor at our east Mississauga location. You will work Monday-Friday taking ownership of both the department goals and the team's daily efforts, allocating work, troubleshooting issues, managing schedules, and ensuring a safe and productive environment. This is a food packaging environment with incredibly high sanitization standards and an automated technology setup. This individual will have the opportunity to make an impact on our daily efficiency and overall productivity.&nbsp;</p> <p><strong>What's in it for you</strong></p> <p><em>A company that cares.</em> You will be part of a company that prioritizes health and safety. We sent a request to the provincial government for a vaccine clinic to be held on-site; and were able to vaccinate our employees and many of their family members as well. In addition, our COVID protocols include: a screening kiosk, human-to-human interaction if an alert is triggered, and multiple audits through the day to ensure disinfection, distancing (obtained partly through staggered shift starts and lunchroom barriers), and masking protocols are being adhered to.</p> <p><em>Impact and autonomy.</em> You will have the chance to spearhead projects that align with our vision to become a best-in-class world-class production facility. You will lead continuous improvement projects to reduce operational costs through increased efficiency and eliminating redundancies and take the initiative to identify gaps in process and apply your insights to roll out solutions. What we do today isn't necessarily what we will do tomorrow; we want your ideas, and we want you to play a role in bringing them to life. The impact of your work will be far-reaching. If you've had a cup of coffee on the go in the morning and it didn't cost you $5, it's probably been roasted and packaged by us.</p> <p><em>Career development.&nbsp;</em><span style="font-weight: 400;">At Mother Parkers, our commitment to continuous improvement starts with our people. </span><span style="font-weight: 400;">You will be given the opportunity to participate in a variety of training courses and programs to further your growth and development. </span><span style="font-weight: 400;">Everyone on the production floor has achieved some level of Lean Six Sigma, and you will be supported as you pursue your green belt and beyond. Whether you are interested in moving up to a Production Manager role or pursuing a role on another team such as Continuous Improvement, Quality, Maintenance or Planning, you will be supported in your goals.</span></p>
Responsibilities: <p><strong>What you will do:</strong></p> <ul> <li>Set direction. You will identify and communicate key responsibilities and practices to ensure the production team promotes Mother Parkers values and builds on core competencies to achieve superior results. You will develop annual departmental goals based on the strategic plan and provide weekly, monthly, and quarterly updates.</li> <li>Plan and direct production activities. You will establish production priorities for products in keeping with effective operation, customer service goals, and cost factors. You will coordinate production activities to obtain optimum production and utilization of human resources, machines, and equipment.</li> <li>Drive results. You will leverage lean manufacturing principles to drive overall equipment effectiveness and eliminate waste. You will define, direct and execute innovative and aggressive cost reduction and quality improvement initiatives related to the manufacturing process.</li> <li>Ensure compliance. You will implement, expect, and enforce a high level of compliance with all food safety and general occupational safety standards, quality specifications, local and governmental environmental requirements, and internal systems including Safety, Quality, and Environment to maintain the required certifications.</li> <li>Lead by example. You will inspire, influence, and challenge the production team to deliver the operational plan. You will conduct timely performance reviews and work with individuals to develop career and succession plans. You will provide access to training and development while also coaching and mentoring the team.</li> <li>Analyze. You will review production, quality control, maintenance, and operational reports to determine causes of nonconformity with product specifications, and operating or production problems.&nbsp;</li> <li>Be accountable. You will attend all health, safety, leadership, etc., training to maintain a safe, healthy, and efficient working environment. You will ensure the facility is constantly prepared for regulatory, corporate and customer directed inspections.</li> </ul>
Requirements: <p><strong>What you bring to the role:</strong></p> <ul> <li>The education and experience. You may have a diploma in Engineering (Industrial, Electrical, Mechanical, Chemical), or a related field. You have 4+ years of progressive experience working in a high-quality, ISO-certified consumer packaged goods or food manufacturing environment. You understand the relationship between mechanical, electrical and technical issues; and you have exposure to automated technology on the production / packaging line.&nbsp;</li> <li>The knowledge. You are comfortable using a number of different software applications, including Microsoft Office and PLCs. You have demonstrated success leading a high-functioning team and can align team goals with the company's vision, setting direction through business acumen and practical understanding of the environment. You have on-the-job exposure in Occupational Health &amp; Safety; Lean Manufacturing; and Quality Assurance.</li> <li>The ownership and the leadership. You have an engineering mindset and approach challenges as problems to be solved, not issues to be passed on. You can independently own and meet your deliverables as the leader of a collaborative team, inspiring high performance, quality, and efficiency. You take cost-control, safety, and quality incredibly seriously and can manage conflict, mentor individuals, coordinate schedules, and identify gaps in skills or resources. You can coach, guide, and mentor team leads, meeting on a regular basis to address concerns or share progress. You understand the "middle management" role and can effectively navigate the demands coming from the top-down and the difficulties coming from the bottom up.&nbsp;</li> <li>The interpersonal skills. You are empathetic with exceptional levels of patience and can convey a sense of urgency. You have outstanding communication skills and can work closely with the production floor, operations, and administrative teams. You know how to provide concise but detailed updates during shift changes, and you are comfortable working with management.</li> <li>The accountability. You strive for better. Better solutions, better efficiency, better collaboration. You are proactive and innovative. You've never met a technical problem you couldn't solve by digging into deep research, trying, testing, and connecting with peers. You take responsibility for your work, prioritizing tasks as needed. You can quickly analyze issues and determine the best course of action using available resources. You have the ability to develop systematic testing plans for problem resolution.</li> <li>The flexibility. You have the flexibility to work the occasional afternoon or night shift to cover absences.</li> </ul> <p><strong>What we offer you:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">We want you to feel appreciated. We provide a competitive Total Rewards package, including health benefits from Day 1, employer matched retirement savings plans, and optional Health or Wellness Spending Account. In addition, many of our team members enjoy flex hours and the opportunity to work from home.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">We value continuous learning, skills development, and career growth and we offer a Tuition Assistance Program for learning outside our environment.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">We want you to take your work home. While you don&rsquo;t have to drink coffee to work here, we have an employee discount on our tea and coffee products.</span></li> </ul> <p><span style="font-weight: 400;">If you want to join our mission of creating a better beverage experience as an integral and valued member of our team, </span><span style="font-weight: 400;">and you have 70% or more of the qualifications we are looking for, we invite you to express your interest here. While we can&rsquo;t guarantee an interview, we do promise to review your resume and see if this might be a good fit for both of us.&nbsp;</span></p> <p><span style="font-weight: 400;">Mother Parkers is committed to providing accommodations for persons with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.</span></p> <br /> <p>&nbsp;</p>