ERP Technical Analyst

We are adding an Navision/ERP Technical Analyst to our IT team in Toronto. We need someone to manage and optimize the user experience for our MS Dynamics NAV system, from special projects, to overall function performance in business processes and report development. This is an exciting opportunity to gain insights and apply them across our company, working with internal partners and our development partners. 

Toronto, ON

Motion

Motion &ndash; Canada's leading mobility and accessibility solutions provider &ndash; offers a wide variety of equipment including wheelchairs, stairlifts, scooters, walkers, bathroom &amp; bedroom safety items, and daily living aids to make life accessible for everyone.<u></u><u></u><br /> <p class="m_632277869160363772MsoListParagraph"><u></u>Serving clients of all ages in Ontario, Alberta, British Columbia, and Saskatchewan, our team of knowledgeable and caring experts work with each person and their care circle to determine their needs and find the complete solution to help them lead their most vibrant life.</p> https://www.motioncares.ca

keywords: protective measures for covid-19,our purpose,our role is to care,who you are,why join us?,support and maintain the nav erp system,education,experience,analytical skills,communication skills

Entry Level

Overview: <p>Hello, it's a new day and it's time to answer the call to elevate your career and make life accessible for all.</p> <p><strong>Protective measures for COVID-19</strong></p> <p>At Motion, the safety of our employees and our clients is paramount. As such, we're taking several steps to reduce the risk of exposure to Covid-19. These include:</p> <ul> <li>Ensuring safe physical distancing at all locations and warehouses.</li> <li>Providing all technicians with full personal protective equipment, including face shields, gowns, masks, and gloves.</li> <li>Screening all clients and employees for Covid-19 symptoms ahead of home visits or onsite entry to prevent contact with those who may have been exposed to COVID-19.</li> <li>Disinfecting all locations and warehouses regularly and thoroughly.&nbsp;</li> <li>Continuous monitoring of the ongoing situation and updating policies as needed.</li> </ul> <div data-oembed-url="//assets.jazz.co/customers/customer_20180820133218_CJRAKNJXH28PXX9H/layout/Motions_COVID-19_Safety_Response-6.png">&nbsp;</div> <p><strong>Our purpose is to make life accessible</strong></p> <p>Our compassion and knowledge set us apart. With kindness and expertise, we support individuals by delivering the right mobility, accessibility, personal care, and daily living solutions. We believe that providing people with comprehensive solutions empowers and fulfills us all.&nbsp;</p> <p><strong>Our role is to care</strong></p> <p>As we strive to expand our reach and clients we care for, we are adding specialists to our teams who embody kindness, collaboration, and respect. If you want to help our clients experience their most vibrant lives while growing your own career in a nurturing, learning-focused, and supportive environment - you will love being part of Motion.</p> <p><strong>Who we need</strong></p> <p>Right now, we are adding an ERP (NAV) Technical Analyst&nbsp;to our IT team in Toronto. We need someone to manage and optimize the user experience for our MS Dynamics NAV system, from special projects, to overall function performance in business processes and report development. This is an exciting opportunity to gain insights and apply them across our company, working with internal partners and our development partners. We are looking for an ERP Analyst who wants to share their technical knowledge and enrich the lives of the clients we work with.</p> <p><strong>Who you are</strong></p> <p>You are an ERP Technical Analyst&nbsp;with MS Dynamics NAV experience. You want to join a company with a deeper purpose, a place where you can grow your career. You are a person who enjoys drilling down to the root cause of a problem and determining the best solution. You want to be part of new projects, including simplifying the Field Service process, optimizing the system's performance, and improving the user experience.</p>
Responsibilities: <p><strong>What you will do</strong></p> <ul> <li>Support and maintain the organization's NAV ERP (Navision) system. You will: <ul> <li>Aid in implementing a new service module.</li> <li>Aid in maintaining integrations for Shopify.</li> <li>Perform technical support for processes and activities for the implementation of new or existing application</li> <li>Database cleaning.&nbsp;&nbsp;</li> <li>Troubleshoot ERP errors and identify paths for improvement.</li> <li>Manage user and data tickets to resolution.</li> <li>Be proficient in Jet Reports.</li> <li>Develop materials and provide training to users on NAV functionality.</li> <li>Coordinate with internal teams to identify improvements.</li> <li>Implementing solutions to create more efficient processes.</li> </ul> </li> </ul>
Requirements: <p><strong>What you bring</strong></p> <ul> <li>Education. You have a diploma or degree in IT or Business Administration.</li> <li>Experience. You have 2+ years of experience with MS Dynamics NAV with a strong understanding of finance and warehouse modules. Ideally, you have knowledge of:&nbsp; <ul> <li>SQL Server.</li> <li>Jet Reports.</li> <li>An IT Helpdesk/ Systems Analyst responsibilities.&nbsp;</li> </ul> </li> <li>Analytical skills. An avid troubleshooter, you are innovative and efficient in your approach to solving problems.</li> <li>Communication skills. You are well spoken, can create documentation, and you can navigate any situation in a friendly, professional, and empathetic manner.</li> </ul> <p><strong>Why join? We are Motion</strong></p> <p>At Motion, we've undergone a recent transformation, and we think that's exciting. With a strong reputation as experts in our field, we're turning inwards to foster a culture of belonging, giving, and strength. Joining us now is a chance to be part of that momentum, a chance to make an impact in people's lives, and help create a company environment you believe in.</p> <p>Thank you for taking the time to consider joining us. If you want to be part of our team, express your interest here.&nbsp;</p> <p>Motion is an equal opportunity employer. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please contact us.</p>