Business Technical Analyst (Property and Casualty Insurance/Financial Services)

<strong>Personal, compassionate service is what we're known for at NJM. We seek the best and brightest to help our customers when they need us most. As part of the NJM team, you'll not only enjoy some of the best benefits in the industry, you'll also be joining a company that's committed to professional development, diversity and innovative thinking.</strong><br /><br /><strong><a href=";feature=emb_logo" target="_blank" rel="noopener noreferrer">What is it like to work at NJM?&nbsp; Click here to see!</a></strong>

NJM - Trenton

NJM Insurance

<h3><strong>This isn&rsquo;t just insurance.&nbsp; It&rsquo;s NJM. <br /><br /></strong>When you join the NJM family, you&rsquo;ll work with talented people who care about doing the right thing by our policyholders as well as each other. You&rsquo;ll be part of a financially strong and stable company that has flourished on relationships, integrity and service for more than a century. NJM is a special place where you can propel your career, help others and make friends &ndash; all at the same time. &nbsp; <br /><br />NJM is proud to offer our employees continuous learning options, outstanding benefits, access to wellness programs, and a wide range of opportunities to give back to the communities we are privileged to serve. &nbsp; <br /><br />Thanks to both customer and employee dedication, NJM was recently ranked #1 in Customer Satisfaction among Auto Insurers in the Mid-Atlantic Region by J.D. Power. We were also&nbsp;included as one of the best places to work in NJ - as noted by Forbes. Come join us!&nbsp;</h3>

keywords: position summary,management,support,production,gather,reporting,represent,experience,proficiency,education

Full time

Overview: NJM Insurance Group is seeking a Business Technical Analyst for their Commercial Business Process Improvement Department. The position is based in the company's corporate office in West Trenton, New Jersey.
Responsibilities: <ul> <li> <p dir="LTR">Represent Department as Analyst and Subject Matter Expert for NJM&rsquo;s Producer Distribution Management System</p> </li> <li> <p dir="LTR">Support monthly system releases&nbsp;</p> </li> <li> <p dir="LTR">Coordinate with internal stakeholders and the product vendor to log and triage production incidents through closure</p> </li> <li> <p dir="LTR">Manage the active backlog and prioritization&nbsp;</p> </li> <li> <p dir="LTR">Facilitate business requirement sessions for enhancements</p> </li> <li> <p dir="LTR">Conduct reconciliation of month-end Commission calculations</p> </li> <li> <p dir="LTR">Coordinate, gather &amp; document business requirements for incoming data requests from internal and external stakeholders</p> </li> <li> <p dir="LTR">Work side by side with Data Management Analyst through deployment</p> </li> <li> <p dir="LTR">Coordinate UAT and Business signoff&nbsp;</p> </li> <li> <p dir="LTR">Coordinate and execute on testing of data requests</p> </li> <li> <p dir="LTR">Act as Subject Matter Expert for Commercial Lines Self-Service reporting inventory&nbsp;</p> </li> <li> <p dir="LTR">Assist in requirements gathering and testing of Commercial Lines internal data integrations&nbsp;</p> </li> <li> <p dir="LTR">Deliver ad-hoc data output/reports in support of production incidents&nbsp;</p> </li> <li> <p dir="LTR">Act as System Administrator for Commercial Lines PolicyAdmin functions and Commercial Lines Data Portals</p> </li> <li> <p dir="LTR">Manage internal Self-Service Data Portal&nbsp;</p> </li> <li> <p dir="LTR">Manage PolicyAdmin functions in support of maintenance and expansion activities</p> </li> </ul>
Requirements: <ul> <li> <p dir="LTR">Bachelor&rsquo;s degree required (Business, Mathematics, Statistics, Analytics, Computer Science strongly preferred)</p> </li> <li> <p dir="LTR">2-5 years of industry experience in P/C Insurance or Financial Services</p> </li> <li> <p dir="LTR">2-5 years of Business Analysis&nbsp;</p> </li> <li> <p dir="LTR">Experience with Guidewire Products or comparable Policy Administration Systems&nbsp;</p> </li> <li> <p dir="LTR">Demonstrated proficiency in Microsoft Office Suite; Power Point, Word, Excel and Visio required</p> </li> <li> <p dir="LTR">Demonstrated proficiency in SQL</p> </li> <li> <p dir="LTR">Experience in data visualization tools - PowerBI &amp; SSRS (Visual Studio)</p> </li> <li> <p dir="LTR">Experience with Duck Creek a plus</p> </li> <li> <p dir="LTR">Experience with Insurance Distribution Management a plus</p> </li> <li> <p dir="LTR">CPCU, ARM, or other insurance designations a plus</p> </li> </ul>