Litigation Processor

<strong>Personal, compassionate service is what we're known for at NJM. We seek the best and brightest to help our customers when they need us most. As part of the NJM team, you'll not only enjoy some of the best benefits in the industry, you'll also be joining a company that's committed to professional development, diversity and innovative thinking.</strong><br /><br /><strong><a href=";feature=emb_logo" target="_blank" rel="noopener noreferrer">What is it like to work at NJM?&nbsp; Click here to see!</a></strong>

NJM - Trenton

NJM Insurance

<h3><strong>This isn&rsquo;t just insurance.&nbsp; It&rsquo;s NJM. <br /><br /></strong>When you join the NJM family, you&rsquo;ll work with talented people who care about doing the right thing by our policyholders as well as each other. You&rsquo;ll be part of a financially strong and stable company that has flourished on relationships, integrity and service for more than a century. NJM is a special place where you can propel your career, help others and make friends &ndash; all at the same time. &nbsp; <br /><br />NJM is proud to offer our employees continuous learning options, outstanding benefits, access to wellness programs, and a wide range of opportunities to give back to the communities we are privileged to serve. &nbsp; <br /><br />Our strategic plan for regional expansion is underway. Thanks to both customer and employee dedication, NJM was recently ranked #1 in the nation for auto claims satisfaction by J.D. Power. We were also voted as one of the best places to work in NJ - as noted by Forbes. Come join us!&nbsp;</h3>

keywords: position summary,process,legal,support,receive,analysis,communication,skills,education,knowledge

Full time

Overview: Our West Trenton General Claims Legal Department is seeking a motivated, detail-oriented individual for their Litigation Processor opening.
Responsibilities: <br /> <ul> <li>Provide support to staff attorneys in processing complaints.</li> <li>Provide support to the PIP Litigation team in processing PIP arbitration demands.</li> <li>Receive, analyze and process complaints, determine type of lawsuit and prepare investigation file accordingly. Assign trail adjuster, submit complaint to staff attorney for review.</li> <li>Process various types of legal letters to defense firms and insureds.</li> <li>Maintain Legal Exchange (electronic billing site) by creating matters, closing matter and processing attorney invoices for payment.</li> <li>Telephone communications with insureds, plaintiff counsel and defense firms regarding the status of legal pleadings.</li> <li>Process and apply recovery checks to the appropriate claim.</li> <li>Update Claim Center to reflect all litigation information.</li> <li>Process incoming mail for distribution to the appropriate staff attorney.</li> <li>Review the investigation file material, select appropriate information and electronically send to defense firms.</li> <li>Request additional underwriting documentation such as declaration sheets, policy jackets and police reports.</li> <li>Maintain bi-weekly, monthly and yearly reports for staff attorney and manager review.</li> <li>Process vendor invoices for payment through Claim Center financial system.<br /> </li> </ul>
Requirements: <br /> <ul> <li>Strong organizational skills and the ability to meet deadlines in a high volume environment.</li> <li>The ability to work independently as well as in a team environment.</li> <li>Excellent verbal and written communication skills.</li> <li>Computer knowledge and strong data entry skills.</li> <li>The ability to manage time and tasks effectively and efficiently.</li> <li>Must have good typing skills.</li> <li>Strong knowledge/experience of MS Word, Excel and Outlook.</li> <li>Skilled in problem solving and as well as decision making.</li> <li>Minimum High School Diploma or GED equivalent.</li> </ul>