Telephone Operator/Receptionist

<strong>Personal, compassionate service is what we&rsquo;re known for at NJM. We seek the best and brightest to help our customers when they need us most. As part of the NJM team, you'll not only enjoy some of the best benefits in the industry, you'll also be joining a company that's committed to professional development, diversity and innovative thinking.</strong><br /><br /><strong>What is it like to work at NJM?&nbsp; Click <a href=";feature=emb_logo" target="_blank" title="Video" rel="noopener noreferrer">here</a> to see!<br /><br />If you don't see the position you are looking for, apply <a href="" target="_blank" title="Introduce Yourself" rel="noopener noreferrer">here</a>.<br /></strong>


NJM Insurance

<p><strong>This isn&rsquo;t just insurance.&nbsp; It&rsquo;s NJM.</strong></p> <p>When you join the NJM family, you&rsquo;ll work with talented people who care about doing the right thing by our policyholders as well as each other. You&rsquo;ll be part of a financially strong and stable company that has flourished on relationships, integrity and service for more than a century. NJM is a special place where you can propel your career, help others and make friends &ndash; all at the same time.&nbsp;</p> <p>NJM is proud to offer our employees continuous learning options, outstanding benefits, access to wellness programs, and a wide range of opportunities to give back to the communities we are privileged to serve.&nbsp;</p> <p>Leading, independent consumer publications repeatedly recognize our commitment to customer and claims satisfaction. In addition, NJM has been named to the Forbes list of the Best Employers in New Jersey three years in a row, based on feedback directly from our employees.</p>

keywords: join,schedule,work environment,performance,customer care,training,education,organization,technology,communication,experience


Overview: <p>"You work for NJM? That's a great company!" If you're hired at NJM, you'll hear it over and over again from friends, family and neighbors. Why? Because NJM is committed to providing its customers with superior service, and great service goes a long way. Why else is NJM called a great company? Because our employees enjoy working here, are appreciated, and are provided with a terrific benefits plan. Employees who are hired at NJM often stay at NJM &ndash; many for the duration of their careers.</p> <p>At New Jersey Manufacturers (NJM), a top-rated insurance company, we are seeking a Telephone Operator/Receptionist in our Hammonton office.<br />This is a hybrid role and does require working in the office and at home.&nbsp;</p> <p>&nbsp;</p> <p><strong>Schedule</strong></p> <ul> <li>Mon-Fri 10:00AM - 6:15 PM.</li> </ul>
Responsibilities: <ul> <li>Answer and direct incoming calls promptly and professionally</li> <li>Greet walk-in lobby customers in a timely and professional manner</li> <li>Perform general receptionist duties&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Demonstrate the knowledge and ability to ask pertinent questions which will allow calls to be directed to the appropriate party</li> <li>Proficiently utilize training and computer resources to answer questions from internal and external customers</li> <li>As business needs allow, learn, and perform additional administrative tasks which support the Call Center</li> </ul>
Requirements: <ul> <li>Excellent customer service and communication skills</li> <li>General computer knowledge</li> <li>Prior switchboard and/or receptionist experience preferred</li> <li>Ability to multi-task</li> <li>High School diploma or GED</li> </ul> <p><strong>Salary Range: </strong>$32,000 &ndash; $37,000. Salary is commensurate with experience and credentials.</p>