RN Case Manager

<strong>Personal, compassionate service is what we&rsquo;re known for at NJM. We seek the best and brightest to help our customers when they need us most. As part of the NJM team, you'll not only enjoy some of the best benefits in the industry, you'll also be joining a company that's committed to professional development, diversity and innovative thinking.</strong><br /><br /><strong>What is it like to work at NJM?&nbsp; Click <a href="https://www.youtube.com/watch?v=6XVn3U0XK-0&amp;feature=emb_logo" target="_blank" title="Video" rel="noopener noreferrer">here</a> to see!<br /><br />If you don't see the position you are looking for, apply <a href="https://njm.wd1.myworkdayjobs.com/en-US/njm/introduceYourself" target="_blank" title="Introduce Yourself" rel="noopener noreferrer">here</a>.<br /></strong>


NJM Insurance

<p><strong>This isn&rsquo;t just insurance.&nbsp; It&rsquo;s NJM.</strong></p> <p>When you join the NJM family, you&rsquo;ll work with talented people who care about doing the right thing by our policyholders as well as each other. You&rsquo;ll be part of a financially strong and stable company that has flourished on relationships, integrity and service for more than a century. NJM is a special place where you can propel your career, help others and make friends &ndash; all at the same time.&nbsp;</p> <p>NJM is proud to offer our employees continuous learning options, outstanding benefits, access to wellness programs, and a wide range of opportunities to give back to the communities we are privileged to serve.&nbsp;</p> <p>Leading, independent consumer publications repeatedly recognize our commitment to customer and claims satisfaction. In addition, NJM has been named to the Forbes list of the Best Employers in New Jersey three years in a row, based on feedback directly from our employees.</p> https://www.njm.com/about/careers

keywords: position summary,review,support,quality assurance,experience,knowledge,skills,preferred

Full time

Overview: <p>NJM Insurance Group currently has an RN Case Manager opportunity to assure that claimants receive high quality, cost-effective medical care with positive outcomes. The successful candidate is results-oriented and will perform all aspects of utilization management: case management intervention, precertification, concurrent review, and retrospective review.</p> <p>This position will require some travel. The official NJM job title is Medical Management Coordinator.</p>
Responsibilities: <ul> <li>Provide Case Management services to a caseload of approximately 40-50 claimants, which includes: comprehensive assessment, planning, implementation and overall evaluation of individual claimant needs.</li> <li>Collaborate with treatment providers to promote rehabilitation.</li> <li>Review clinical information and perform utilization management, concurrent and retrospective, utilizing established evidence-based clinical guidelines to evaluate treatment plans and/or manage inpatient length of stay.&nbsp;</li> <li>Review precertification/preauthorization requests for medical necessity and ensure that treatment is supported by treatment guidelines, medical policies, and/or medical evidence. Refer cases that don&rsquo;t meet established guidelines for medical necessity to Medical Director for additional review.&nbsp;&nbsp;</li> <li>Maintain accurate records of all communication and interventions, including documentation in the claim system.</li> <li>Participate and support projects around medical management initiatives.</li> <li>Monitor all utilization reports to ensure compliance and identify trends.&nbsp;</li> <li>Assist with preparation of reports, as needed.</li> <li>Support company and departmental Quality Assurance/Quality Improvement initiatives.&nbsp;</li> <li>Keep current with regulation changes.</li> </ul>
Requirements: <ul> <li>Registered Nurse (RN) in New Jersey.</li> <li>3+ years of experience preferred in: Med-Surg and critical care and clinical nursing, Utilization Management Review/Hospital concurrent reviews, and/or Hospital Bill Auditing for inappropriate charges, denials and uncertified days.</li> <li>Knowledge of professional nursing principles, clinical practice guidelines, and clinical interventions.</li> <li>Experience with medical record reviews, medical terminology, appropriate level of health care, treatment modalities and health care delivery systems.</li> <li>Excellent relationship management skills, including the ability to influence and/or mentor others with varying levels of experience.</li> <li>Demonstrated ability to problem-solve and resolve complex, multifaceted, and emotionally charged situations. Competence in negotiation, quality assurance, case management outcomes, and data analysis.</li> <li>Ability to travel within NJ.</li> <li>Strong organizational, task prioritization and delegation skills.</li> <li>Experience with Microsoft Office products and database programs, data analysis and data management proficiency.</li> </ul> <p>&nbsp;<br /><strong>Preferred:</strong></p> <ul> <li>Experience in Workers' Compensation and/or PIP.</li> <li>BSN from an accredited school of nursing.</li> <li>Experience with Utilization Review/Hospital Concurrent Review (monitoring hospital/rehab stays for medical necessity and intensity of service).&nbsp;</li> <li>Knowledge of MCG/Millman, Official Disability Guidelines (ODG) and/or other evidence-based guidelines databases.</li> </ul> <p>&nbsp;</p> <p>Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.</p>