Business Technical Analyst, Senior

<strong>Personal, compassionate service is what we&rsquo;re known for at NJM. We seek the best and brightest to help our customers when they need us most. As part of the NJM team, you'll not only enjoy some of the best benefits in the industry, you'll also be joining a company that's committed to professional development, diversity and innovative thinking.</strong><br /><br /><strong>What is it like to work at NJM?&nbsp; Click <a href=";feature=emb_logo" target="_blank" title="Video" rel="noopener noreferrer">here</a> to see!<br /><br />If you don't see the position you are looking for, apply <a href="" target="_blank" title="Introduce Yourself" rel="noopener noreferrer">here</a>.<br /></strong>


NJM Insurance

<p><strong>This isn&rsquo;t just insurance.&nbsp; It&rsquo;s NJM.</strong></p> <p>When you join the NJM family, you&rsquo;ll work with talented people who care about doing the right thing by our policyholders as well as each other. You&rsquo;ll be part of a financially strong and stable company that has flourished on relationships, integrity and service for more than a century. NJM is a special place where you can propel your career, help others and make friends &ndash; all at the same time.&nbsp;</p> <p>NJM is proud to offer our employees continuous learning options, outstanding benefits, access to wellness programs, and a wide range of opportunities to give back to the communities we are privileged to serve.&nbsp;</p> <p>Leading, independent consumer publications repeatedly recognize our commitment to customer and claims satisfaction. In addition, NJM has been named to the Forbes list of the Best Employers in New Jersey three years in a row, based on feedback directly from our employees.</p>

keywords: position summary,solutions,goals,support,education & experience,skills

Full time

Overview: <p>This highly motivated and driven individual will be able to exercise their creativity and decision-making skills by serving as a liaison within the organization; conduct analysis, driving requirements elicitation and testing to assist in meeting the goals and objectives of the Commercial Lines Department.</p> <p>This position is based full-time at our headquarters in West Trenton, NJ with an option to work 2 days per week remotely.</p>
Responsibilities: <ul> <li>Responsible for assessing business problems, consulting industry best practices, and offering creative solutions.</li> <li>Act as a business technical liaison for the department.</li> <li>Apply advanced skills in area of expertise to solve a wide range of difficult problems and identify project and/or process efficiencies.</li> <li>Conduct training sessions/demos for business stakeholders.</li> <li>Demonstrate strong analytical skills and business process improvement methodologies.</li> <li>Facilitate requirement elicitation, analysis, and test execution activities in support of technology projects.</li> <li>Define and capture complex requirements.</li> <li>Define clear success criteria.</li> <li>Able to work under time constraints and provide informative updates to department leadership.</li> <li>Lead cross-functional business teams and facilitate meetings to achieve goals.</li> <li>Leverage strong negotiation and presentation skills to propose solutions.</li> </ul>
Requirements: <ul> <li>Bachelor&rsquo;s degree preferred.</li> <li>3-5 years of experience with process re-engineering initiatives or process improvement, project management principles, business analysis and analytical techniques and practices.</li> <li>3-5 years of business experience in the Commercial Lines P&amp;C Insurance Industry preferred.</li> <li>Proficient understanding of NJM's Project Management Lifecycle phases and activities.</li> <li>Demonstrated ability to manage multiple initiatives.</li> <li>Demonstrated ability to adapt to frequent and unexpected changes.</li> <li>Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel (including some knowledge of pivot tables, formulas, macros) and Visio required.</li> <li>Excellent communication and documentation skills.</li> <li>Ability to identify and recommend process improvements and solutions.</li> <li>Strong functional knowledge of core business systems (PolicyCenter, Duck Creek Distribution Management System, CSS/Workspace).</li> </ul> <p>&nbsp;</p> <p>Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.</p>