ACCOUNT REPRESENTATIVE - HAMMONTON

<strong>Personal, compassionate service is what we're known for at NJM. We seek the best and brightest to help our customers when they need us most. As part of the NJM team, you'll not only enjoy some of the best benefits in the industry, you'll also be joining a company that's committed to professional development, diversity and innovative thinking.</strong><br /><br /><strong><a href="https://www.youtube.com/watch?v=6XVn3U0XK-0&amp;feature=emb_logo" target="_blank" rel="noopener noreferrer">What is it like to work at NJM?&nbsp; Click here to see!</a></strong>

Hammonton, NJ

NJM Insurance Group

<h3><strong>This isn&rsquo;t just insurance.&nbsp; It&rsquo;s NJM. <br /><br /></strong>When you join the NJM family, you&rsquo;ll work with talented people who care about doing the right thing by our policyholders as well as each other. You&rsquo;ll be part of a financially strong and stable company that has flourished on relationships, integrity and service for more than a century. NJM is a special place where you can propel your career, help others and make friends &ndash; all at the same time. &nbsp; <br /><br />NJM is proud to offer our employees continuous learning options, outstanding benefits, access to wellness programs, and a wide range of opportunities to give back to the communities we are privileged to serve. &nbsp; <br /><br />Our strategic plan for regional expansion is underway. Thanks to both customer and employee dedication, NJM was recently ranked #1 in the nation for auto claims satisfaction by J.D. Power. We were also voted as one of the best places to work in NJ - as noted by Forbes. Come join us!&nbsp;</h3> https://www.njm.com/about/careers

keywords: position summary,insurance,administration,organization,deliver,skills,education,experience

Full Time

Overview: <p>Personal, compassionate service is what we're known for at NJM. We seek the best and brightest to help our customers when they need us most. As part of the NJM team, you will be joining a company that's committed to professional development, diversity, and innovative thinking. <br /><br />Our total rewards package is one of the best in the industry. It Includes hybrid work from home options, paid time off, tuition assistance, 401K with 8% dollar for dollar match, annual incentive opportunity, medical, dental, FSA, and discounts on personal automobile insurance.</p> <p>NJM is excited to extend a full-time professional opportunity for you to join our contact center team and become a Licensed Insurance Agent! You will earn $45,000 annually &amp; upon successful completion of Producer Licensing and Training, your salary will be increased to $48,600.</p> <p><br />You will experience top-quality paid remote work training to prepare you for this position in Personal Lines Insurance.</p>
Responsibilities: <br /> <ul> <li>Deliver a high-quality customer experience while consulting and counseling customers on NJM&rsquo;s products. Provide coverage options best suited to accommodate individual needs and administer transactions when necessary.</li> <li>Demonstrate effective time management to achieve performance goals/targets.</li> <li>Provide procedurally accurate, effective, and independent response to all new and existing business inquiries related to Personal Lines insurance.</li> </ul>
Requirements: <ul> <li>Excellent verbal and written communication skills</li> <li>Strong computer and navigation skills including proficiency in Outlook&nbsp;</li> <li>Accurate keyboarding skills</li> <li>Superior listening skills</li> <li>Strong multi-tasking ability</li> <li>Prior customer service or contact center experience is beneficial</li> <li>High-speed Internet and a working home phone line</li> <li>Quiet, distraction-free work area at home</li> <li>High School Diploma or GED</li> <li>Bilingual skills are valued</li> </ul> <div><br />Monday-Saturday 9:30/9:45am-6:00pm (Sun/Wed, Sun/Thurs, or Sun/Fri Off) (5% shift differential)&nbsp; &nbsp; &nbsp;<br />Or&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<br />Monday-Friday Delayed 12:30/12:45pm-9:00pm (15% shift differential)</div> <p>&nbsp;</p>