Senior Data Science Analyst, Claims

<p><strong>Personal, compassionate service is what we're known for at NJM. We seek the best and brightest to help our customers when they need us most. As part of the NJM team, you'll not only enjoy some of the best benefits in the industry, you'll also be joining a company that's committed to professional development, diversity and innovative thinking.</strong></p>

West Trenton, NJ

NJM Insurance Group

<strong>Insurance is our business. Service is our passion. That's what sets us apart in an industry whose most important job is to be there for people when they need us most. Our commitment to customer satisfaction is repeatedly recognized by leading, independent consumer publications, which rate us as providing among the best service in the country. Founded by customers for customers, at our core, we&rsquo;re simply people devoted to helping people.<br /><br />The last thing you need after you file a claim is a long wait for answers. Rest assured in knowing that NJM is repeatedly recognized for outstanding claim satisfaction in leading consumer surveys, the results of which are based entirely on customer feedback. We also performed well in a consumer report from the New Jersey Department of Banking and Insurance.<br /></strong> https://www.njm.com/

keywords: analysis,claims,investigate,analysis,innovation,management,design,knowledge,innovation,build,teamwork,degree,experience

Senior Analyst

Overview: <span style="display: inline !important; float: none; font-family: Roboto; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">As a key member of the NJM Data &amp; Claims Analytics team, you will take the lead on collaborating with our business and IT partners to develop predictive analytic solutions and/or tools that enable data-driven strategic decision-making.&nbsp; You will help to develop and enhance the utilization of data science techniques to manipulate large structured and unstructured data sets, identify patterns in raw data, and develop models to predict the likelihood of a future outcome and/or to optimize business solutions.&nbsp; You will use data to investigate solutions to improve claims operational efficiency and perform root cause analysis of financial trends.&nbsp; This level reflects broad knowledge of predictive analytics techniques and application of applying those techniques to business issues.&nbsp;</span>
Responsibilities: <ul> <li><span style="display: inline !important; float: none; font-family: Roboto; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Researches and develops predictive analytic tools. Leverages knowledge to create/design solutions for business needs.</span></li> <li><span style="display: inline !important; float: none; font-family: Roboto; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make &ldquo;insight to action&rdquo; recommendations to answer the business objective and drive the appropriate change.</span></li> <li><span style="display: inline !important; float: none; font-family: Roboto; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Succinctly delivers analysis/findings in a manner that conveys understanding, influences various levels of management, garners support for recommendations, drives business decisions and influences business strategy. Enables the business to make clear trade-offs between and among choices, with a reasonable view into likely outcomes.</span></li> <li><span style="display: inline !important; float: none; font-family: Roboto; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Translates quantitative analyses and findings into accessible visuals for non-technical audiences, providing a clear view into interpreting the data.</span></li> <li><span style="display: inline !important; float: none; font-family: Roboto; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">&nbsp;Develop and generate management reports designed to track and assess unit performance, process flow and other determined metrics, including the Key Performance Indicators (KPI&rsquo;s) for the Corporate Claims Team.&nbsp;</span></li> </ul>
Requirements: <ul> <li><span style="display: inline !important; float: none; font-family: Roboto; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Three to five years of related quantitative data analytics, predictive modeling experience and P&amp;C insurance industry experience.</span></li> <li><span style="display: inline !important; float: none; font-family: Roboto; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Bachelor&rsquo;s degree in Economics, Finance, Statistics, Mathematics, Actuarial Sciences or other quantitative discipline.</span></li> <li><span style="display: inline !important; float: none; font-family: Roboto; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Broad knowledge of predictive analytic techniques and statistical diagnostics of models. Expert knowledge of predictive toolset; reflects as expert resource for tool development. Proficient in various programming languages such as SAS, R, Python or JAVA.</span></li> <li><span style="display: inline !important; float: none; font-family: Roboto; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Demonstrated ability to exchange ideas and convey complex information clearly and concisely.<br /></span><span style="display: inline !important; float: none; font-family: Roboto; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"> Ability to develop and analyze management information reports.</span></li> <li><span style="display: inline !important; float: none; font-family: Roboto; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Demonstrates initiative for championing process improvements to increase efficiency and service.</span></li> <li><span style="display: inline !important; float: none; font-family: Roboto; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Ability to establish and build solid working relationships within and outside the organization.</span></li> <li><span style="display: inline !important; float: none; font-family: Roboto; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Ability to give effective presentations to peers and senior team members.</span></li> <li><span style="display: inline !important; float: none; font-family: Roboto; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Has a value-driven perspective with regard to understanding of work context and impact.</span></li> </ul>