Managed Care Contract Specialist (Contract Negotiations)

Personal, compassionate service is what we're known for at NJM. We seek the best and brightest to help our customers when they need us most. As part of the NJM team, you'll not only enjoy some of the best benefits in the industry, you'll also be joining a company that's committed to professional development, diversity and innovative thinking.

West Trenton, New Jersey

NJM Insurance Group

<p><strong>Come Grow with Us!</strong></p> <p>&nbsp;</p> <p>For more than a century, our policyholders have trusted us to serve them in their times of need. For just as long, we have supported our employees by providing a competitive compensation package and opportunities for growth. If you are looking to be part of something special and make a difference each day, we invite you to come grow with us. There's never been a better time to join the NJM family.&nbsp;</p> <h3>This isn't just insurance.&nbsp;&nbsp;<strong>It's NJM</strong><strong>.<br /><br /><br /></strong>If you don't see the job you're looking for below, please click <a href=";cws=47" target="_blank" rel="noopener noreferrer">here</a> to create a search agent, or log in to check the status of your previous application.&nbsp;</h3> <h3><em><strong>&nbsp;</strong></em></h3>

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Full Time

Overview: The&nbsp;Managed Care Contract Specialist (Contract Negotiations) is responsible for the managed care contract functions of new and existing direct contracts, develops successful relationships with PPO Vendor staff and works with them to resolve issues. The official NJM job title for this position is Provider Network Management and Performance Representative.
Responsibilities: <ul> <li>Serves as the key resource for contracting and works on complex negotiations and drafts all contract documents. Works and meets with providers to resolved complex provider complaints.&nbsp; Researches and recommends appropriate vendors to support business expansion.&nbsp;</li> <li>Analyzes trending reports to identify outliers and areas of improvement.&nbsp; Collaborates with department analysts and impacted business units to create reports and support current and new regulatory guidelines for expansion states.&nbsp;&nbsp;</li> <li>Assists in coordinating providers to render care on legal and non-legal cases.&nbsp; Responds to inquiries from various Business Units to confirm status of providers.&nbsp; Verifies providers&rsquo; status directly with PPO vendors as needed.&nbsp; Reviews out of network referrals and make recommendations for appropriate levels of reimbursement</li> <li>Responsible for maintaining owned contracts in the contract management system and updating vendor checklists quarterly to insure information is recent and up to date.</li> <li>Oversees maintenance of databases for provider look-up with vendor.&nbsp; Makes appropriate changes and/or corrections to provider information received through the portal and update information on departmental spreadsheet.&nbsp; Sends updates to vendor and notify them of any technical issues with look up tool.&nbsp; Works with vendor on developing enhancements to provider information displayed.</li> </ul>
Requirements: <ul> <li>Minimum of 1-2 years experience in member, provider and/or finance operations in a healthcare or Managed Care Organization</li> <li>Knowledge of Workers Compensation and/or PIP</li> <li>Experience in multi-state PIP and/or Workers' Compensation&nbsp;strongly preferred</li> <li>Supervisory experience preferred</li> <li>Strong decision making and time management skills</li> <li>Strong ability to multi-task</li> <li>Advanced organizational skills</li> <li>Follow-up and follow-through skills</li> <li>Knowledge of MS Office skills including Word, Excel, PowerPoint, Visio, SAS</li> <li>Excellent communication skills (verbal and written)</li> <li>Ability to work effectively independently and as part of a team&nbsp;</li> <li>Bachelor&rsquo;s Degree and/or equivalent experience</li> </ul> <br />NJM is proud to be an Equal Opportunity Employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.