Claims Data Analyst

Personal, compassionate service is what we're known for at NJM. We seek the best and brightest to help our customers when they need us most. As part of the NJM team, you'll not only enjoy some of the best benefits in the industry, you'll also be joining a company that's committed to professional development, diversity and innovative thinking.

West Trenton, New Jersey

NJM Insurance Group

<p><strong>Come Grow with Us!</strong></p> <p>&nbsp;</p> <p>For more than a century, our policyholders have trusted us to serve them in their times of need. For just as long, we have supported our employees by providing a competitive compensation package and opportunities for growth. If you are looking to be part of something special and make a difference each day, we invite you to come grow with us. There's never been a better time to join the NJM family.&nbsp;</p> <h3>This isn't just insurance.&nbsp;&nbsp;<strong>It's NJM</strong><strong>.<br /><br /><br /></strong>If you don't see the job you're looking for below, please click <a href=";cws=47" target="_blank" rel="noopener noreferrer">here</a> to create a search agent, or log in to check the status of your previous application.&nbsp;</h3> <h3><em><strong>&nbsp;</strong></em></h3>

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Full Time

Overview: <p>This is an exciting time to join NJM Insurance Group as we continue to expand into new markets!&nbsp; With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker&rsquo;s compensation, automobile and homeowners insurance.</p> <p>Our General Claims Department is seeking Claims Data Analyst whose main focus will be on data and reporting efforts in support of the business unit.&nbsp; The official NJM job title is Data Management Analyst.</p> <p>Individuals within this path maintain knowledge of business processes, regulatory issues and technology systems and are readily identified as department Subject Matter Experts for data and reporting projects.&nbsp;&nbsp;</p>
Responsibilities: <p><strong>Job Responsibilities:</strong></p> <ul> <li>Participate in data requirement elicitation, analysis, mapping and testing activities for the business technology solutions efforts</li> <li>Validates accuracy of data requirements throughout the SDLC process</li> <li>Communicates project status and provides updates to department management</li> <li>Troubleshoot data and reporting related production issues&nbsp;</li> <li>Promote compliance of data and reporting directives through education and awareness efforts</li> <li>Collaborate with company-wide analysts to ensure effective decision making related to data projects&nbsp;</li> <li>Serve as a data management advocate within the business unit as well as at an enterprise level</li> <li>Represent the department in cross department efforts and works collaboratively with cross functional business planning team to address department's data and reporting needs</li> <li>Creates and runs SQL queries by selecting data elements from the Claim&rsquo;s database and filtering/sorting the data in order to send to requested audience&nbsp;</li> <li>Assists or leads detailed analysis for data-driven projects such as staffing assessments, future state workload projections and strategic initiatives&nbsp;</li> <li>Assists with quality assurance by performing data cleanups and reporting findings for trends to appropriate management level, as required</li> <li>Assists the department by compiling reports and creating or modifying dashboards which identify current and future state trends including and increases or decreases in frequency or severity in a repeatable format</li> <li>Assists the department in keeping data driven documentation up to date in order to reference in real time for support of key decisions</li> </ul>
Requirements: <p><strong>Required Qualifications &amp; Experience:</strong></p> <ul> <li>Bachelor&rsquo;s degree in Mathematics, Data Analytics or relevant field preferred</li> <li>Minimum of 1-3 years of demonstrated knowledge&nbsp;of Auto and Homeowner claim related business processes&nbsp;</li> <li>Relevant&nbsp; experience identifying and remediating data quality issues</li> <li>Foundational knowledge of actuarial principles</li> <li>Demonstrated experience is creating and writing complex SQL queries</li> <li>Sound knowledge of database structures</li> <li>Proficiency in using Excel, complex formatting and&nbsp; use of functions such as Pivot tables</li> <li>Ability to upload and analyze data and create/modify dashboards using analytic software products such Power BI or Incorta</li> <li>Must be organized, driven and display leadership abilities</li> <li>Must have the ability to work in a team setting as well as independently to achieve goals</li> </ul> <p><br />NJM is proud to be an Equal Opportunity Employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.</p>