Auto Damage Desk Appraiser

Personal, compassionate service is what we're known for at NJM. We seek the best and brightest to help our customers when they need us most. As part of the NJM team, you'll not only enjoy some of the best benefits in the industry, you'll also be joining a company that's committed to professional development, diversity and innovative thinking.

West Trenton, New Jersey

NJM Insurance Group

<p><strong>Come Grow with Us!</strong></p> <p>&nbsp;</p> <p>For more than a century, our policyholders have trusted us to serve them in their times of need. For just as long, we have supported our employees by providing a competitive compensation package and opportunities for growth. If you are looking to be part of something special and make a difference each day, we invite you to come grow with us. There's never been a better time to join the NJM family.&nbsp;</p> <h3>This isn't just insurance.&nbsp;&nbsp;<strong>It's NJM</strong><strong>.<br /><br /><br /></strong>If you don't see the job you're looking for below, please click <a href="https://chu.tbe.taleo.net/chu02/ats/careers/v2/searchResults?org=NJM3&amp;cws=47" target="_blank" rel="noopener noreferrer">here</a> to create a search agent, or log in to check the status of your previous application.&nbsp;</h3> <h3><em><strong>&nbsp;</strong></em></h3> https://www.njm.com/about/careers

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Full Time

Overview: There&rsquo;s never been a better time to join NJM! With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker&rsquo;s compensation, automobile and homeowners insurance in New Jersey. Become a member of our team and you&rsquo;ll be part of a company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service. Team members are offered competitive compensation. <br /><br />NJM's Appraisal Department is seeking to fill an Inside Auto Appraiser position in our West Trenton, NJ office.
Responsibilities: Job Responsibilities:<br /> <ul> <li>Estimating parts and labor to repair the damage, using standard automotive labor and parts-cost software</li> <li>Creating estimates based on photos provided through the Company&rsquo;s mobile application</li> <li>Desk handling of Supplements negotiated based on Company guidelines and applicable law</li> <li>Reviewing final estimates with the automobile repair shop to secure agreement on the cost of repairs</li> <li>Assisting the Quality Assurance Department in estimate auditing when needed</li> </ul>
Requirements: Required Qualifications and Experience:<br /> <ul> <li>Excellent time management, verbal communication and organization skills</li> <li>High School Diploma or equivalent is required</li> <li>Multi-tasking, problem-solving, negotiation and decision-making abilities</li> <li>Technical aptitude, including a working knowledge with estimating systems, preferably CCC One</li> <li>Body Shop experience and/or related insurance experience required</li> <li>Valid PA Appraisers License is preferred or will be required to obtain after hire NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in our policyholder base and the communities in which we do business.</li> </ul>