Electronic Data Management Clerk

<strong>Personal, compassionate service is what we're known for at NJM. We seek the best and brightest to help our customers when they need us most. As part of the NJM team, you'll not only enjoy some of the best benefits in the industry, you'll also be joining a company that's committed to professional development, diversity and innovative thinking.</strong><br /><br /><strong><a href="https://www.youtube.com/watch?v=6XVn3U0XK-0&amp;feature=emb_logo" target="_blank" rel="noopener noreferrer">What is it like to work at NJM?&nbsp; Click here to see!</a></strong>

Parsippany, NJ

NJM Insurance Group

<h3><strong>Come Grow with Us!<br /><br />For more than a century, our policyholders have trusted us to serve them in their times of need. For just as long, we have supported our employees by providing a competitive compensation package and opportunities for growth. If you are looking to be part of something special and make a difference each day, we invite you to come grow with us. There's never been a better time to join the NJM family.&nbsp;</strong><br /><br /><strong>This isn't just insurance.&nbsp; It's NJM.</strong></h3> <p class="p1"><strong><br /><a href="https://chu.tbe.taleo.net/chu02/ats/careers/v2/searchResults?org=NJM3&amp;cws=47" target="_blank" title="NJM Insurance" rel="noopener noreferrer">If you don't see the job you're looking for below, please click&nbsp;</a></strong><a href="https://chu.tbe.taleo.net/chu02/ats/careers/v2/searchResults?org=NJM3&amp;cws=47" target="_blank" title="NJM Insurance" rel="noopener noreferrer"><span class="s1"><strong>here</strong></span><strong>&nbsp;to create a search agent, or log in to check the status of your previous application.</strong>&nbsp;</a></p> <p class="p2">&nbsp;</p> https://www.njm.com/about/careers

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Full Time

Overview: <p>There&rsquo;s never been a better time to join NJM! &nbsp;With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker&rsquo;s compensation, automobile, and homeowners insurance in New Jersey. &nbsp;It is an exciting time to join NJM as we have just expanded into other states.<br />What is it like to work at NJM? &nbsp;Click here to see!&nbsp;</p> <p>Become a member of our team and you&rsquo;ll be part of a company that operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service. Team members are offered a competitive compensation package and benefits including: a 401k plan, health coverage, a generous paid time off plan, and much more! What is it like to work at NJM? &nbsp;Click here to see! Our Parispanny office is seeking a motivated, detail-oriented individual for their Electronic Data Management (EDM) Clerk opening.</p>
Responsibilities: <ul> <li>Complete assigned clerical duties, including but not limited to, answering department phone calls, ordering supplies and participating in special projects or initiatives.</li> <li>Assist the PIP Claims Adjuster by issuing expense payments, retrieving and distributing PIP Payment ledgers, responding to incoming correspondence and preparing claim files for distribution to external customers. </li> <li>Manage various queues within Claim Center, including the PIP Returned Check Queue and the PIP Recovery Queue. </li> <li>Verify electronic images are legible and identify documents that need to be rescanned. </li> <li>Merge or split documents where necessary. </li> <li>Index and classify documents by assigning the appropriate keywords. </li> <li>Confirm the document type and extracted keyword values by viewing the image.</li> <li>Research the correct line of business for certain keyword values not provided on documents.</li> <li>Route documents to the correct line of business using defined business processes. </li> <li>Effectively respond to questions, seek clarification when necessary, and keep management apprised of current or anticipated issue. </li> <li>Participate in User Acceptance Testing to ensure appropriate system functionality after program upgrades. </li> <li>Participate in educational or training activities as required. </li> <li>Perform other duties as requested.</li> </ul>
Requirements: <ul> <li>Must be detailed oriented</li> <li>Strong PC skills including accurate data entry</li> <li>Excellent communication skills</li> <li>Strong organization skills and have the ability to multi-task</li> <li>Ability to prioritize daily tasks</li> <li>Ability to work in a team environment</li> <li>Strong customer service skills</li> <li>Ability to work in a multi system work environment</li> <li>Ability to work independently</li> <li>Excellent comprehension skills</li> <li>Experience with General Claims, Claim Center and OnBase or Unity Client is preferred but not required</li> <li>High School diploma or GED</li> </ul>