Unit Secretary (CUPE), Emergency - Full Time (2) - Markham Site

<strong>Oak Valley Health, a leading community healthcare organization in Ontario, serves patients through Markham Stouffville Hospital, Uxbridge Hospital, and the Reactivation Care Centre. With a patient-centered approach, Oak Valley Health provides high-quality care to over 437,000 individuals annually. Services encompass diagnostics, emergencies, acute care medicine, surgery, addictions and mental health, and childbirth and children&rsquo;s programs.<br /><br /></strong>Requisition Number:&nbsp;JR100065

Markham, Ontario

Oak Valley Health

<strong>Oak Valley Health, a leading community healthcare organization in Ontario, serves patients through Markham Stouffville Hospital, Uxbridge Hospital, and the Reactivation Care Centre. With a patient-centered approach, Oak Valley Health provides high-quality care to over 437,000 individuals annually. Services encompass diagnostics, emergencies, acute care medicine, surgery, addictions and mental health, and childbirth and children&rsquo;s programs.</strong> https://www.oakvalleyhealth.ca/

keywords: position summary,who you are,schedule,compensation,receptionist,orders,skills,organization,experience,critical thinking,compliance,communication,knowledge,professional

Full time

CUP C03Range:

Overview: <p><strong>Land acknowledgement:</strong></p> <p>Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.<br /><br /><strong>Who you are:</strong></p> <ul> <li>You encompass Oak Valley Health&rsquo;s core values and live the words of respect, trust, commitment, compassion and courage</li> <li>You are a patient and/or client centered individual who performs at an exemplary standard</li> <li>You are a team player with excellent communication, critical thinking and prioritization skills</li> </ul> <p><strong>What we are looking for:</strong></p> <p>The Unit Secretary is a valuable member of the Emergency team and has a significant impact on the efficient and effective operation of the department. The successful candidate will be responsible for both clerical and receptionist duties<br /><br /></p> <p><strong>Work Schedule:</strong></p> <p>The successful candidate must be available to work 7.5 hour shifts Days (7:30-15:30), Evenings (15:30-23:30), and Nights (23:30-7:30), including weekdays, weekends and holidays. Please note schedules may change due to operational needs.</p> <p><strong>Compensation:</strong></p> <p>CUP C03</p> <p>Range:</p>
Responsibilities: <ul> <li>The successful candidate will be responsible for both clerical and receptionist duties.</li> <li>The clerical aspect of the role includes: filing, recording, organizing and inputting physician orders, ordering supplies, photocopying, patient registration as necessary, booking appointments as necessary and performing special projects as requested.</li> <li>The receptionist aspect of the role includes: receiving visitors, patients and/or hospital personnel on the department, answering and directing telephone calls to the appropriate personnel and giving information related to patient care as authorized by a registered nurse</li> </ul>
Requirements: <ul> <li>Previous Emergency Department unit secretary experience required</li> <li>Demonstrated strong knowledge of medical terminology required</li> <li>Proficient computer and typing skills</li> <li>Demonstrated strong customer service, interpersonal and written and verbal communication skills essential</li> <li>Demonstrated customer service skills</li> <li>Ability to prioritize and manage multiple demands in a fast paced environment essential</li> <li>Demonstrated strong interpersonal skills, both oral and written</li> <li>MEDITECH computer experience preferred</li> <li>Strong critical thinking, problem solving and decision-making skills with a high attention to detail essential</li> <li>Demonstrated excellent organizational skills</li> <li>Demonstrated good attendance and performance records with the ability to maintain these same standards</li> <li>Ability to work independently with minimal supervision in a team environment required</li> <li>Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organization related policies, health and safety legislation and best practices and completing relevant mandatory education as required</li> </ul> <p><strong>Who we are:</strong></p> <p>Oak Valley Health is one of Ontario&rsquo;s leading community healthcare organizations.&nbsp;Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children&rsquo;s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).</p> <p>Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?</p>