Sales Operations Specialist

<p class="p1">Joining TeamOetiker means connecting with over 2,000 people in 32 countries and 13 manufacturing sites. We are the leader in connecting solutions for automotive and industrial applications. Our clamps, rings, straps, and connectors can be found on virtually every car and millions of plumbing systems and appliances. We are a privately owned, family-run business, with a long-term perspective and a focus on <em>sustainable</em> business success. Sound like a place where you want to be? Connect with us.</p>

Lancaster, NY

Connect with Oetiker

<p class="p1">Working together to make over 2 billion connections every year. That&rsquo;s what we do at Oetiker. Our &lsquo;<em>OneOetiker</em>&rsquo; culture is built on open and respectful collaboration and strong relationships with team members. Our strength comes directly from our team, our values and a culture of trust, teamwork, and professional growth.</p> <p class="p2"><strong>Do you want to connect?</strong></p> https://oetiker.com/

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Full-time

Overview: Oetiker provides customers with the peace of mind that their mission-critical components are reliably connected. We are a global leader in high-end connecting solutions for the vehicle industry&nbsp;and for high-value applications in industrial segments. Our expertise in high-quality clamps, rings, straps and quick-connectors ranges from powertrain and drivetrain applications to medical applications. We offer engineering, prototyping and testing support to quickly create comprehensive solutions for overcoming clamping and connecting challenges. With 1800+&nbsp;employees in&nbsp;more than&nbsp;30&nbsp;countries and over 75 years of experience, we are the trusted, global, long-term partner for the world&rsquo;s leading OEMs.
Responsibilities: <ul> <li>Preparation and submission of quotations, including price creation, margin review and tracking.</li> <li>Perform Contract Review and manage customer Scheduling Agreements/amendments (Price changes) and contracts.</li> <li>Manage pricing files, and analysis, surcharge and rebate agreements.</li> <li>Review and process account adjustments.</li> <li>Manage part number files, create BOM and communicate special instructions.</li> <li>Manage and maintain Customer Master Data in CRM &amp; ERP.</li> <li>Coordinate credit approval/credit limits with the Finance Department.</li> <li>Understand customer requirements, receive and manage correspondence (RFQ&rsquo;s, Drawings Samples, PPAP, etc.) and work with relevant departments.</li> <li>Inside support for sales engineers.</li> <li>Resolution of issues with Customers.</li> <li>Manage and track won/lost business and update, participate and help develop sales forecast.</li> <li>General administrative duties.</li> <li>Review, track &amp; control Customer Specific Requirements.</li> <li>Awareness and participation in OPS initiatives.</li> <li>Ensure compliance with all applicable safety and environmental regulations.</li> <li>Compliance to the Oetiker Management Manual &ndash; IATF 16949 &amp; ISO 14001 EMS requirements.</li> </ul>
Requirements: <section id="st-qualifications" class="job-section"> <div class="wysiwyg"> <ul> <li>Administrative and computer skills required (MS Office and CRM/ERP software).</li> <li>Detail-oriented and good communication skills (Interpersonal and Business Writing Skills).</li> <li>Product Knowledge and desire to learn.</li> <li>Ability to work independently without supervision.</li> <li>Knowledge of IATF 16949.</li> <li>College Diploma/Degree in Business Administration (preferred).</li> <li>2-3 years of Sales administration, customer service or related is preferred.</li> <li>Automotive OEM experience an asset.</li> <li>Additional languages (Spanish or Portuguese) an asset.</li> </ul> </div> </section> <section id="st-additionalInformation" class="job-section"> <div> <h2 class="title">Additional Information</h2> </div> <div class="wysiwyg"> <p>This is a 1st shift position [8:00 AM to 4:30 PM].<br /><br /></p> <p><strong>What We Offer:</strong></p> <ul> <li>Competitive compensation packages</li> <li>Paid Time Off (starts at 17 days a year)</li> <li>Medical, Dental, Vision</li> <li>Generous 401k match</li> <li>Education tuition reimbursement program</li> <li>Opportunities for Advancement</li> <li>Comprehensive Training Program and access to Online Learning</li> </ul> <p>Oetiker, NY Inc. is an equal opportunity employer.&nbsp;All your information will be kept confidential according to EEO guidelines.</p> </div> </section>