Lead Software Developer

As the first, and only, Lead Software Development on the EPIC team, you will be hands-on, influence solutions, introduce best practices, and lead the technical work of the team.

Toronto, ON

Ontario Teachers' Pension Plan

Our employees make a difference by providing a secure retirement for 327,000 working and retired Ontario teachers. They&rsquo;re the reason for our success and talent development is one of the most important tenets of our strategy.<br /><br />We look for people who are willing to truly embrace the three cornerstones of our culture: innovation, agility and partnership. We provide our employees with the tools, resources and learning opportunities they need to be the best at what they do &ndash; so together we can support our mandate to deliver outstanding service and retirement security to our members &ndash; today and tomorrow.<br /><br />Ontario Teachers&rsquo; is headquartered in Toronto with offices in London and Hong Kong. With $191.1 billion in net assets as of December 31, 2018, we are responsible for providing immediate, personalized services to our members along with investing across a variety of asset classes in virtually every corner of the world.

keywords: the opportunity,who you'll work with,what we're offering,foster a collaborative environment,play a critical leadership role,design, develop, test, and deliver solutions,the education,the experience,the knowledge,the technical skills,the leadership,the relationship-building expertise


Overview: <h2><strong>The opportunity</strong></h2> <p dir="LTR">As we undertake an exciting new project, EPIC - the transformation of our service and delivery model, we are adding a Lead Software Developer to be part of an organization-wide investment in new and optimized technology. EPIC, is a three-year digital transformation project. It is an evolutionary time here as we bring all ownership of IT infrastructure and expertise in-house.</p> <p dir="LTR">As the first, and only, Lead Software Development on the EPIC team, you will be hands-on, influence solutions, introduce best practices, and lead the technical work of the team. You will focus on the design, development, and maintenance of application software supporting the delivery of technology services and solutions. You will have the chance to explore lead change initiatives, increase your hands-on exposure across a range of technical projects and grow within the organization.</p> <p dir="DEFAULT">&nbsp;</p> <h2><strong>Who you'll work with</strong></h2> <p dir="LTR">You will be part of a collaborative and innovative team of Developers, dedicated to introducing a strengthened technology foundation across the organization. This is a nimble team, continuously learning through experimentation, research, and professional development opportunities.</p>
Responsibilities: <h2><strong>What you'll do</strong></h2> <ul> <li> <h4><strong><u>Design, develop, test, and deliver ServiceNow solutions. </u></strong>You will:</h4> <ul> <li>Support different modules within the platform including Change Requests, Defects, Incidents, Problems, and Requests, Human Resources.</li> <li>Integrate the ServiceNow platform with other tools and support existing integrations.</li> <li>Follow Agile release processes.</li> </ul> </li> <li><strong><u>Foster a collaborative environment.</u></strong> You will: <ul> <li>Build and nurture relationships with ServiceNow to facilitate knowledge sharing, access to demos on new and existing products on the platform, and support.</li> <li>Act as a trusted advisor and Subject Matter Expert (SME) for ServiceNow within the organization.</li> <li>Guide and direct the work of your team and other teams, following an Agile, Waterfall or hybrid methodology.&nbsp;</li> </ul> </li> <li><strong><u>Play a critical leadership role.</u></strong> You will: <ul> <li>Coach a team of junior designers, offering hands-on support and guidance.</li> <li>Liaise within and across teams to obtain status updates and ensure deliverables are completed on time.</li> <li>Present project updates to stakeholders.</li> </ul> </li> </ul>
Requirements: <h2><strong>What you'll need</strong></h2> <ul> <li> <p dir="LTR">The education. You have an undergraduate degree in Computer Science, Math, or Engineering. ServiceNow Developer certification is an asset. ITIL Foundations (or equivalent ITSM) certification is preferred.</p> </li> <li>The experience. You have 5 years progressive experience as a Software Developer, following Agile and Waterfall methodologies, designing, delivering and supporting technical solutions. As a senior developer, you have expertise delivering complex solutions that are scalable, highly available, resilient and performant in a Continuous Delivery Pipeline.</li> <li>The knowledge. You have a broad and deep understanding of current development processes, standards, and tools including analysis and design techniques and tools, development techniques, testing approaches, and deployment methods.</li> <li>The technical skills. You have: <ul> <li>Hands-on design skills with a strong bias for Software Architecture Style/ Design&nbsp; Pattern (e.g., SOA, Enterprise Integration, OOD, Domain Driven Design).</li> <li>Expertise in ServiceNow development utilizing platform capabilities and enabling integrations using APIs, MidServer.</li> </ul> </li> <li>The leadership. You can inspire and influence a team of junior designers and developers. You are comfortable presenting ideas and teaching new concepts. You can create and follow timelines, deliverables and work plans. You are self-motivated and take ownership of your work and that of your team. You are detail-oriented, organized and analytical. You can innovate solutions to complex problems.</li> <li>The <span class=" WCE1 ">relationship-building</span> experience. You are comfortable working with individuals at any level. You have outstanding written and verbal communication skills.</li> </ul> <p dir="DEFAULT">&nbsp;</p> <h2><strong>What we're offering</strong></h2> <ul> <li>Pay for performance environment that offers competitive salary and incentive</li> <li>Numerous opportunities for professional growth and development</li> <li>Comprehensive employer paid benefits coverage</li> <li>Guaranteed retirement income through a defined benefit pension plan</li> <li>Competitive time off</li> <li>Discount programs including Edvantage and Perkopolis</li> </ul> <p dir="LTR">At Ontario Teachers', diversity is one of our core strengths. We are a globally minded organization and take pride ensuring that the people we hire and the culture we create reflect and celebrate diversity of thought, background and experience.&nbsp;</p> <p dir="LTR">Accommodations are available upon request for candidates with a disability taking part in the recruitment process and once hired.</p>