Senior Business & Technical Consultant - Innovation

This is an exciting opportunity to immerse yourself in and incorporate emerging technologies such as blockchain, AI, machine learning, and advanced analytics into our innovation portfolio. In this role, you will research, experiment and iterate on solution design, development, testing and deployment processes.  

Toronto, ON

Ontario Teachers' Pension Plan

Our employees make a difference by providing a secure retirement for 327,000 working and retired Ontario teachers. They&rsquo;re the reason for our success and talent development is one of the most important tenets of our strategy.<br /><br />We look for people who are willing to truly embrace the three cornerstones of our culture: innovation, agility and partnership. We provide our employees with the tools, resources and learning opportunities they need to be the best at what they do &ndash; so together we can support our mandate to deliver outstanding service and retirement security to our members &ndash; today and tomorrow.<br /><br />Ontario Teachers&rsquo; is headquartered in Toronto with offices in London and Hong Kong. With $191.1 billion in net assets as of December 31, 2018, we are responsible for providing immediate, personalized services to our members along with investing across a variety of asset classes in virtually every corner of the world.

keywords: who we are,the opportunity,who you'll work with,lead innovation projects,solution development,manage relationships,knowledge transfer,the education,the experience.,the technical expertise,the leadership skills,the project management skills,the relationship building skills,a transparent communication style

Mid Level

Overview: <h2><strong>The opportunity</strong></h2> <p dir="LTR">As we undertake an exciting new project, EPIC - the transformation of our service and delivery model, we are adding a Senior Business and Technical Consultant to be part of an organization-wide investment in new and optimized technology.</p> <p dir="DEFAULT">Reporting to Managing Director, Innovation and Emerging Technology, the Business and Technical Consultant, you will drive the prioritization of innovation initiatives. You will refine your client management skills including expectations, requirements, delivery oversight, client reporting and effective communication.</p> <p dir="DEFAULT">This is an exciting hands-on opportunity to make a measurable impact on how business projects in the innovation portfolio are broken down into tasks, assigned and delivered successfully. You will have the chance to gain a deep understanding of the business as you collaborate with&nbsp; internal Solution Delivery, IT and business stakeholders and external vendors. You will spearhead solution design, development,test and deployment processes.</p> <p dir="DEFAULT"><strong>Who you'll work with</strong></p> <p dir="LTR">You will be part of a collaborative and innovative organization working across a variety of departments and interacting at multiple levels &nbsp;with teams dedicated to introducing a strengthened technology foundation. This is a place continuously learning through experimentation, research and professional development opportunities.</p>
Responsibilities: <h2><strong>What you'll do</strong></h2> <p dir="LTR"><strong>Initiative intake, selection, prioritization. </strong>You will lead the end-to-end successful innovation project activities including planning, design, scheduling, execution and monitoring. You will:</p> <ul> <li>Collaborate with information technology groups and stakeholders to support the delivery of organizational and information technology objectives.</li> <li>Engage business and ESDIT stakeholders to define the goals, scope and benefits of projects.</li> <li>Support the building of project business cases, tollgates and other innovation lifecycle support tools to help validate long term viability of initiatives.</li> <li>Prepare proposals and development and create pitches, statements of work and presentations to the management team and other stakeholder groups.</li> <li>Collaborate with Program Manager to ensure governance support is in place.</li> </ul> <p dir="DEFAULT"><strong>Solution design, development and deployment. </strong>You will be accountable for the quality and completeness of requirements and system specification documentation. You will:</p> <ul> <li>Analyze business and information technology requirements.</li> <li>Outline and evaluate solution alternatives considering benefits, risks and costs.</li> <li>Provide cost-effective, service-oriented benefits to stakeholders.</li> <li>Research and propose the adoption of new or enhanced standards based on key themes.</li> <li>Conduct market-scan analysis and recommendations for specific innovation projects.</li> <li>Manage staffing and associated budgets at the project level.</li> <li>Support implementation and testing team members.</li> <li>Ensure information technology policies and standards are met.</li> <li>Implement right-sized delivery models to support the execution of innovation projects according to requirements, risks, capabilities, skills and value realization time horizons.&nbsp;</li> </ul> <p dir="DEFAULT"><strong>Manage relationships.</strong> You will:</p> <ul> <li>Recommend solutions to clients in consultation with other partners. You will consult across a diverse group of key stakeholders, incorporating the assessment of general best practices, opposing opinions and industry standards to provide sound recommendations and group consensus, when required.</li> <li>Identify potential external vendor solutions for business requirements. You will own contract management processes with partners, third-party vendors and suppliers to deliver on the portfolio and program priorities.</li> </ul> <p dir="DEFAULT"><strong>Knowledge transfer. </strong>You will:</p> <ul> <li>Champion, own and drive the continuous improvement of requirements processes and practices.</li> <li>Contribute to a high performing atmosphere and positive work environment through respect and communication.</li> <li>Support the Business Advisory Panel (BPA) activities including stakeholder engagement, reporting, communication, meeting preparation and action tracking.&nbsp;</li> </ul>
Requirements: <h2><strong>What you'll need</strong></h2> <ul> <li>The education. You have an undergraduate degree and PMP Certification. Lean/SixSigma certification is preferred.</li> <li>The experience. You have 4+ years serving as a Business Analyst and 2 years in client management with developing innovation business cases and supporting the delivery of investment management or capital market solutions. You have in-depth understanding of the innovation lifecycle,&nbsp; governance and policies, project control processes, roles and responsibilities and experience-based knowledge of: <ul> <li>How to create value for clients, manage demand and associated delivery processes.</li> <li>Process improvement frameworks e.g. LEAN.</li> <li>Leading solution delivery methods including project management practices and Agile Software development methods.</li> <li>Data operations, data management, securities database technology and/or analytical applications within an established financial services or investment fund management institution.</li> <li>Investment industry and capital markets experience, including multi-strategy, multi-asset exposure.</li> <li>Emerging tech/innovation topics especially Artificial Intelligence, Machine Learning, Natural Language Processing, Robotic Process Automation, Blockchain is highly desirable.</li> </ul> </li> <li>The leadership. You can work with senior leadership and front-line staff. You have excellent judgement and proven experience managing priorities, setting deadlines and exceeding client expectations. You have demonstrated excellence in talent management, developing and leading senior data management professionals and experts.</li> <li>The project management skills. You are highly detail oriented and meticulous with a design-forward approach. Your focus is accomplishing every milestone while ensuring processes are followed and issues are proactively dealt with.</li> <li>The relationship building expertise. You have expertise working closely with internal and external stakeholders to elicit, understand, document and communicate requirements. You have prior experience evaluating RPS and RFIS.</li> <li>The transparent communication style. You can document and convert business needs into technical requirements. You can&nbsp; take very complex data and concepts and make them understandable and actionable by both business and technical professionals. You are an outstanding communicator in formal, informal, large, small, verbal and written communications. You can effectively influence and work with people at all levels. You can influence and manage negotiations and conflict.</li> </ul> <p dir="DEFAULT"><strong>What we're offering</strong></p> <ul> <li>Pay for performance environment that offers competitive salary and incentives</li> <li>Numerous opportunities for professional growth and development</li> <li>Comprehensive employer paid benefits coverage, including a Health Spending Account</li> <li>Guaranteed retirement income through a defined benefit pension plan</li> <li>Competitive time off</li> <li>Discount programs including Edvantage and Perkopolis</li> </ul> <p dir="DEFAULT">At Ontario Teachers', diversity is one of our core strengths. We are a globally minded organization and take pride ensuring that the people we hire and the culture we create reflect and celebrate diversity of thought, background and experience.</p> <p dir="DEFAULT">Accommodations are available upon request for candidates with a disability taking part in the recruitment process and once hired.</p> <p dir="DEFAULT"><strong>How to apply</strong></p> <p dir="DEFAULT">Are you ready to pursue new challenges and take your career to the next level? Apply today!</p> <p dir="DEFAULT">We thank you for applying, however, only those selected to continue will be contacted. <strong><em>Note that candidates must be legally entitled to work in the country where this role is located.</em></strong></p>