Senior Technical Trainer

We are looking for an enthusiastic, detail-oriented, and creative Technical Trainer to lead various client and employee training programs for our GridOS™ software platform.

Toronto, ON

Opus One Solutions

Opus One is a software engineering company that brings real-time energy management to the smart grid. Through its leading edge offering GridOS™, Opus One delivers a new level of visibility and control to electricity distribution through sophisticated engineering analytics designed to solve and optimize complex power flows. Seamlessly integrating with utility data systems, GridOS™ provides powerful grid management capabilities and unlocks greater potential for distributed energy resources including renewable generation, energy storage and responsive demand. GridOS™ further facilitates the implementation and management of microgrids from homes to communities for unparalleled grid resiliency and value to the electricity customer.

keywords: who we are,the opportunity,who you are,collaborate,create,design,support,experience,credentials,analytical mindset,team-oriented personality,relationship building focus,winning communication style


Overview: <p><strong>Who we are</strong></p> <p>Creating a planet fueled by reliable, clean energy isn&rsquo;t what keeps us up at night; it&rsquo;s what gets us out of bed. At Opus One Solutions, our software platform GridOS&reg; helps us pursue solutions that will change how countries access, optimize and distribute electrical energy. From microgrids that keep things running in the event of an outage to how electric utilities can optimize their operations and allow homeowner feed energy into a power grid fueling the electrical sharing economy.</p> <p><strong>The opportunity:</strong></p> <p>Opus One Solutions is looking for an enthusiastic, detail-oriented, and creative Technical Trainer to lead various client and employee training programs for our GridOS&trade; software platform. Reporting to the Client Support Lead, the technical trainer will collaborate with all areas of the organization to identify, develop and deliver new and relevant training programs on an ongoing basis.</p> <p><strong>Who are you?</strong></p> <p>You are a Technical Trainer with a passion for teaching and mentoring. Experienced in online training and client support best practices, you are able to learn new technologies and explain complex topics in an understandable and engaging manner.</p>
Responsibilities: <p><strong>What will you work on?</strong></p> <ul> <li>Collaborate with Product Owners, Technical Consultants, Business Analysts, Project Managers and other stakeholders, to improve or identify and develop curriculum, methodologies and training plans that are in harmony with the product roadmap and overall company vision</li> <li>Design impactful and concise training tools and materials including independent learning content such as recorded tutorials, online interactive learning programs for the learning library</li> <li>Identify innovative approaches to eLearning and online support processes to be industry competitive in delivery methods and learning content.</li> <li>Provide feedback and coaching to engage teams in a continuous learning culture</li> </ul>
Requirements: <p><strong>&nbsp;Here&rsquo;s what you bring:</strong></p> <ul> <li><strong>Experience.</strong> 5-7 years of experience delivering successful training initiatives including facilitation/presentation, design and development of training courses, online training, and training curriculum planning and training delivery</li> <li><strong>Credentials.</strong> Bachelor&rsquo;s degree with a major in Instructional Design, Education, Computer Science or equivalent</li> <li><strong>An analytical mindset.</strong> Ability to quickly understand and analyze various approaches and processes instantly and drill down to the details, obtaining the right level of specificity for each audience</li> <li><strong>A team-oriented personality</strong>. Commitment to influence those around you to do better.</li> <li><strong>A relationship building focus.</strong> Ability to successfully work with clients (internal and external) to listen and satisfy their needs by finding answers and innovate solutions</li> <li><strong>A winning communication style.</strong> Concise, on point and effective. Can communicate complex requirements and technical details clearly across the team</li> </ul> <p><strong>Why join Opus One Solutions?</strong></p> <p>Opus One is growing! After spending first four years under the radar focused on research and pilt projects we&rsquo;re ready to shine as one of Canada&rsquo;s top 10 game-changers named by CIX Cleantech, Fast Company&rsquo;s 2017 World Changing Idea in Energy and one of top 100 2018 Global Cleantech companies! We are deploying exciting microgrid projects in North America and have partnerships with leading energy players such as Tesla and Advanced Microgrid Solutions.</p> <p>Our leadership has assembled carefully selected teams with some of the best strategic visionaries - and executors - in technology and the clean energy space. We are all driven by one common goal: to accelerate the integration of clean and sustainable energy in North America and the world.</p> <p>At Opus One Solutions we understand that not everyone develops their talent and hones their skills in a traditional way. Different paths and experiences are part of the diversity we know we need to succeed. If you feel you meet all or most of the qualifications we are seeking, take a chance and express your interest here.</p> <p>Opus One Solutions welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.</p>