IT Specialist

We are looking for an energetic and hard-working IT Specialist to be responsible for designing, administering and supporting all of Opus Ones’ Corporate Information Systems to help the various teams within Opus One realize strategic multi-million dollar projects related to grid modernization. 

Toronto, ON

Opus One Solutions

Opus One is a software engineering company that brings real-time energy management to the smart grid. Through its leading edge offering GridOS™, Opus One delivers a new level of visibility and control to electricity distribution through sophisticated engineering analytics designed to solve and optimize complex power flows. Seamlessly integrating with utility data systems, GridOS™ provides powerful grid management capabilities and unlocks greater potential for distributed energy resources including renewable generation, energy storage and responsive demand. GridOS™ further facilitates the implementation and management of microgrids from homes to communities for unparalleled grid resiliency and value to the electricity customer.

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Mid Level

Overview: <p><strong>Who we are</strong></p> <p>Creating a planet fueled by reliable, clean energy isn&rsquo;t what keeps us up at night; it&rsquo;s what gets us out of bed every morning. At Opus One Solutions, we pursue solutions that will change how countries access and distribute electrical energy. From microgrids that keep things running in the event of an outage to how Tesla's latest batteries can help accelerate the integration of renewable energy. From how electric utilities can optimize their operations and reduce their carbon footprint to how every homeowner will feed energy into a power grid fueling the electrical sharing economy.</p> <p>At Opus One Solutions, we believe some of the best talent in the tech industry share our passion for delivering technology that matters and will make a difference in our lifetime and beyond. We want to work with people who love the complexities of software; who believe in its power to transform the world to a better place.</p> <p>Good people know that great ideas are everywhere and what matters most is practical execution. Turning vision into reality is the hard part. But, when it&rsquo;s creating technical solutions that support access to renewable energy, it&rsquo;s an engineering feat worth contributing to.</p> <p><strong>The opportunity</strong></p> <p>We are looking for an energetic and hard working IT Specialist to be responsible for designing, administering and supporting all of Opus Ones&rsquo; Corporate Information Systems to help the various teams within Opus One realize strategic multi-million dollar projects related to grid modernization. Our IT Specialist will analyze, troubleshoot and evaluate any issues relating to Opus Ones&rsquo; Corporate Information Systems and ensure they are working optimally. They will be instrumental in solving technically complex IT problems in a timely manner, to ensure the systems all teams rely on when developing, executing and support critical client-facing projects are working.</p> <p><strong>Who are you?</strong></p> <p>You are energetic and resourceful IT Specialist with exceptional attention to detail and excellent time-management skills. You have a deep understanding of the knowledge an effort required to stand up the required IT systems to make an organization run seamlessly. You decided to get into Information Systems because you are concerned with making sure people have the right tools and systems to do the best possible job, without worrying about the tools they have to use.</p> <p><strong>What&rsquo;s in it for you</strong></p> <p><em>Influence.</em>&nbsp;You get to have a voice influencing the structure and design of our corporate information systems. You will liaise with third parties to ensure all of our information systems are scalable and secure. It&rsquo;s beyond just being a help desk; it&rsquo;s hands-on design of the way you want systems to be organized.</p> <p><em>Ownership.</em>&nbsp;You want to be responsible for identifying solutions and not just implement them. If you&rsquo;ve worked at a large corporation and you are tired of not seeing your impact; this is a chance to see your ideas come to life and make a difference.</p> <p><em>Professional development.&nbsp;</em>You will further enhance your strategic thinking about internal and third party systems. You will grow your knowledge related to operations, network security and working with cloud services. You will own a piece of the IT vision that enables us to develop world class products.</p>
Responsibilities: <p><strong>What will our new IT Specialist be responsible for?</strong></p> <ul> <li>Provision, setup and troubleshoot new/existing employee accounts, machines and applications/services.</li> <li>Create, update and maintain any relevant GPO for Windows, Mac and Linux environments.</li> <li>Create, update and maintain any relevant self-serve/onboarding documentation related to corporate information systems and services for use by Opus One Employees.</li> <li>Provide internal desk-side support for various users spread out across North America.</li> <li>Champion, lead and maintain Opus One&rsquo;s ISO27001 Certification.</li> <li>Liaise and work with relevant internal team(s) to ensure any proposed changes to any corporate information system are approved and implemented in a planned manner.</li> <li>Develop and maintain critical relationships with 3rd party managed-service providers, including but not limited to: <ul> <li>Remote help-desk support</li> <li>Network infrastructure expansion and maintenance</li> <li>Physical infrastructure expansion and maintenance (e.g. cabling, physical security, etc.)</li> <li>Cybersecurity assessments and audits (e.g. network, user accounts, etc.)</li> <li>Standards certification assessments and audits</li> </ul> </li> <li>Administer, support and maintain Opus One&rsquo;s Canadian and US-based SFTP Servers.</li> <li>Interact with other Opus One Employees and External Clients for any project work where required.</li> <li>Create and submit Monthly Status Reports for Departmental/ Divisional/ Company Updates.</li> </ul>
Requirements: <p><strong>Here&rsquo;s what you bring:</strong></p> <ul> <li><strong>The education.&nbsp;</strong>Bachelor's degree in Computer Science, Information Technology Management, other Engineering/IT/Software related degrees, or sufficient level of practical experience and relevant certifications will also be considered. MCITP/ CCNA/ ITIL certifications considered a strong asset.</li> <li><strong>The Experience.&nbsp;</strong>You have a minimum of 3 years&rsquo; of hands-on experience in a medium to large sized organization leading or supporting various Corporate Information Systems projects. You have a proven track record of project delivery, client relationship management and enforcing internal/external responsibilities and accountabilities. Previous work in a leadership/technical/project management position at a software company, medium to large-sized business in the high tech space, or in the renewable technology/utilities/energy/software space would be an asset.</li> <li><strong>Technical Skills.</strong>&nbsp;You have a suitable combination of the following experience: <ul> <li>Client facing IT support roles (e.g. desk-side support)</li> <li>Administering Microsoft Windows/Mac OSX/ Linux (e.g. Ubuntu etc.) based Systems</li> <li>Network design, configuration, deployment, maintenance and troubleshooting</li> <li>Hardware and software firewalls, IPS, WAF and additional security layers (LDAP, SSO, 2Factor)</li> <li>Building and maintaining test systems on AWS using EC2, RDS, S3, ELB, Cloud Formation, etc.</li> <li>Building and maintaining test systems on Azure using Azure Virtual Machines, SQL Database, Azure Database for MySQL, Azure Database for PostgreSQL, Azure Storage, Load Balancer&nbsp;, Azure Resource Manager, etc.</li> <li>RDBMS (e.g. PostgreSQL, MySQL etc.)</li> <li>RSDB (e.g. Cassandra etc.)</li> <li>Leading/supporting standards certification efforts (e.g. SOC2, ISO27001, etc.)</li> </ul> </li> <li><strong>Customer/Client Orientation.</strong>&nbsp;You strive to provide customers/clients with personalized and efficient service while anticipates their needs and quickly follows up on contacts and queries.</li> <li><strong>Information Seeking Guru.&nbsp;</strong>While doing your research, you can consult widely for business or technical advice, probe for facts and obtain information from a wide variety of sources. You can easily differentiate the critical from the irrelevant or trivial.</li> <li><strong>Communication Skills.&nbsp;</strong>Excellent verbal and written English communication skills and ability to create comprehensive internal and client-facing documents. Strong public speaking, persuasion and presentation skills.</li> <li><strong>Initiative.&nbsp;</strong>You are proactive in seizing opportunities and eager to act upon them immediately. You are serious about taking responsibility for your actions and love to address problems before asked. You are comfortable with flexible working hours, working with virtual/onsite multidisciplinary team and are comfortable making some important decisions.</li> </ul> <p><strong>Why join Opus One Solutions</strong></p> <p>Opus One is growing! After spending the last four years under the radar focused on research and pilot projects we&rsquo;re ready to shine as one of Canada&rsquo;s top 10 game-changers named by CIX Cleantech! We are deploying exciting microgrid projects in North America and have partnerships with leading energy players such as Tesla and Advanced Microgrid Solutions.</p> <p>Collectively, we are fanatical about the work we do. Our leadership has assembled carefully selected teams with some of the best strategic visionaries - and executors - in technology and the clean energy space. From the newest team member to the company founders, we are all driven by one common goal: to accelerate the integration of clean and sustainable energy in North America and the world.</p> <p>As a team and a company, we are committed to working with like-minded people, with opinions and thoughts of their own that will contribute to our innovation and evolution. We equally want to work with people who like to get outside and spend time together on team outings, special events, to grab lunch or take part in off-site brainstorming retreats. There&rsquo;s a lot of humility at Opus One Solutions. No one person is going to know it all &ndash; it&rsquo;s too complicated. We must work and innovate together to get the job done.</p> <p>If Opus One Solutions aligns to what you care about, we&rsquo;d love to start a conversation and learn more about you. Opus One Solutions welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.</p>