Operations Supervisor

At Pacific Cycle, innovation and product is at the heart of what we do. Every project, every meeting, every moment is an opportunity to create the perfect ride for millions of consumers around the world. From a relaxing Sunday family ride to a heart pumping mountain trail ride, Pacific Cycle employees are helping people find the perfect ride.<BR><BR>Our culture is as fun and lively as the lifestyle brands we represent.<BR><BR>Come enjoy the ride.

Savannah, GA

Pacific Cycle

<p><strong>As the parent company of such legendary brands as&nbsp;<span style="text-decoration: underline;">Schwinn</span>,&nbsp;<span style="text-decoration: underline;">Mongoose</span>&nbsp;and&nbsp;<span style="text-decoration: underline;">Kid Trax</span>,&nbsp;Pacific Cycle delivers some of the biggest names in outdoor recreation.&nbsp;But it&rsquo;s not just the names customer&rsquo;s trust, it&rsquo;s the look and feel of our products, our superior quality, and our outstanding customer service that help us bring these premium brands to the hands and feet of our customers.</strong></p> <p><strong>Headquartered in Madison, Wisconsin, one of the most bicycle friendly cities in the USA, Pacific Cycle has locations in Illinois, Georgia, California, and Shanghai (China).&nbsp;Our culture is as fun and lively as the lifestyle brands we represent where innovative ideas are welcomed and customer satisfaction is our top priority.</strong></p> https://www.pacific-cycle.com/

keywords: management,build,quality assurance,deliver,join,reporting,performance,warehouse,culture,operations,management,teamwork,safety,customer care,scheduling,training,support,goals,experience,technical,degree


Overview: <p>As the parent company of such legendary brands as Schwinn, Mongoose, Cannondale, GT and Kid Trax, Dorel Sports (inclusive of Pacific Cycle and Cycling Sports Group) delivers some the of the biggest name in outdoor recreation. But it&rsquo;s not the names customers and consumers trust, it&rsquo;s the look and feel of our products, our superior quality, our outstanding customer service that help us bring these premium brands to the hands and feet of our consumers. 2020 has brought many things to the table including the biggest bike boom in decades!&nbsp; At Dorel Sports, we strive to deliver best-in-class customer and consumer experiences by getting them on some the best bikes in the industry regardless of where you are on the two-wheel journey.&nbsp; &nbsp;</p> <p>We are looking for an experienced Supervisor to join our growing team of operations that is driven, determined, collaborative, and thrives in a fast-paced environment. Your focus for this position will to manage your team, drive engagement and results, manage change and problem solve in our our fulfillment facility in Savannah, GA.&nbsp;</p> <p>This role will report directly to our Operations Manager. We continue to build a best-in-class operations and logistics team that allows us to meet customer and consumer expectations by meeting delivery timelines, improving services.</p>
Responsibilities: <p><strong>What you&rsquo;ll do:</strong></p> <p>The Operations Supervisor is responsible for providing value to our customers. This is accomplished by training, motivating and monitoring the daily activities of the Fulfillment Center processes in a manner consistent with Dorel Sports&rsquo; service and cost objectives.</p> <ul> <li>Executes warehouse receiving and shipping operations to meet productivity and service goals.</li> <li>Maintains high customer satisfaction levels through excellence in identifying, receiving, and ensuring quality of products and compliance of customer requirements.</li> <li>Oversees and monitors product inventory accuracy throughout the warehouse; investigates and reconciles inventory discrepancies.</li> <li>Achieves established productivity goals through the effective management of assigned staff.</li> <li>Delegates and assigns task and goals to evaluate employee performance.</li> <li>Identifies and implements process improvement activities to drive performance and warehouse efficiencies.</li> <li>Fosters a positive work environment that promotes the Dorel Sports behaviors.</li> <li>Provides timely coaching and feedback to direct reports in areas of standard operating procedures, daily performance, and best practices.</li> <li>Works collaboratively with Human Resources on company policies, procedures, employee engagement initiatives, performance management, and other key personnel matters.</li> <li>Assist in interviewing, recruiting, onboarding and training new employees.</li> <li>Completes and presents performance evaluations to direct reports.</li> <li>Responsible for monitoring and controlling costs associated with warehouse processes and supplies to assist in achieving budgetary goals.</li> <li>Promotes a safety culture focused on education, compliance and feedback to reduce risk.</li> <li>Manages a safe work environment in accordance with Company guidelines to include but not limited to; facilitating regular safety meetings and training, completing safety inspections, incident investigations, and general safety awareness.</li> <li>Where applicable, ensures equipment is maintained and in proper working order by enforcing operating instructions; troubleshooting breakdowns, scheduling preventive maintenance and schedule repairs.</li> </ul>
Requirements: <p><strong>Essential Qualifications</strong></p> <ul> <li>Must be legally permitted to work in the United States.</li> <li>Associate degree in Business, Supply Chain Logistics or equivalent combination of education and experience.</li> <li>Intermediate technical skills including Word, Excel and WMS experience.</li> </ul> <p><strong>Beneficial Qualifications</strong></p> <ul> <li>3-5 years previous Logistics leadership experience.</li> <li>Previous forklift experience.</li> <li>Flexible to work any shift.</li> </ul>