Transportation Planner

At Pacific Cycle, innovation and product is at the heart of what we do. Every project, every meeting, every moment is an opportunity to create the perfect ride for millions of consumers around the world. From a relaxing Sunday family ride to a heart pumping mountain trail ride, Pacific Cycle employees are helping people find the perfect ride.<BR><BR>Our culture is as fun and lively as the lifestyle brands we represent.<BR><BR>Come enjoy the ride.

Madison, WI

Pacific Cycle

<p><strong>As the parent company of such legendary brands as&nbsp;<span style="text-decoration: underline;">Schwinn</span>,&nbsp;<span style="text-decoration: underline;">Mongoose</span>&nbsp;and&nbsp;<span style="text-decoration: underline;">Kid Trax</span>,&nbsp;Pacific Cycle delivers some of the biggest names in outdoor recreation.&nbsp;But it&rsquo;s not just the names customer&rsquo;s trust, it&rsquo;s the look and feel of our products, our superior quality, and our outstanding customer service that help us bring these premium brands to the hands and feet of our customers.</strong></p> <p><strong>Headquartered in Madison, Wisconsin, one of the most bicycle friendly cities in the USA, Pacific Cycle has locations in Illinois, Georgia, California, and Shanghai (China).&nbsp;Our culture is as fun and lively as the lifestyle brands we represent where innovative ideas are welcomed and customer satisfaction is our top priority.</strong></p>

keywords: manage,claims,software development,compliance,success,technology,warehouse,communication,collect,sales,reporting,knowledge,teamwork,solutions,organization,degree,technology


Overview: Routes and manages orders for shipping.
Responsibilities: <p><u>Operation</u></p> <ul> <li>Routes orders based on shipment incoterms utilizing customer&rsquo;s online programming or Dorel Sports Prepaid routing guide.</li> <li>Splits collect shipments in SAP based on routing the customer provides Dorel Sports.</li> <li>SCAC&rsquo;s shipments and releases them to the warehouse for picking/shipping.</li> <li>Manages shipments to insure timely routing, routing response, and carrier pick up.&nbsp; Informs customer service of any delays in routing or shipping.</li> <li>Executes the expediting of orders per requests from Customer Service/Sales.</li> <li>Prepares export documents for finished goods shipment and forwards this documentation to the warehouse.&nbsp; Completes, where necessary, EEI filing through AES.</li> <li>Assists with Hazardous Material shipments and the preparation of necessary documents.</li> <li>Recommends and drives process improvements in the routing and shipping process as it pertains to technology, reporting, KPI&rsquo;s, etc.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> </ul> <p><u>Customer Service</u></p> <ul> <li>Reviews, edits, manages, enforces and executes on all rules and guidelines pertaining to our customers routing, shipment, and carrier guidelines.</li> <li>Creates and distributes shipment status reporting for our internal and external customers.</li> <li>Prepares freight quotes.&nbsp;</li> <li>Tracks orders per external and internal customer&rsquo;s requests.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> </ul> <p><u>Financial/Analytical</u></p> <ul> <li>Determines the validity of customer chargeback claims.&nbsp; Researches, verifies and authorizes credit for charges.&nbsp; Files claims for those charges that are not valid.</li> <li>Audits and files freight claims.</li> <li>Reviews and audits freight bills.</li> </ul> <p><u>Other Duties Assigned</u></p> <ul> <li>Follow internal controls and company policies set by Dorel.</li> <li>Contribute to the success of Dorel Sports by leading or assisting with other projects and tasks as assigned.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> </ul>
Requirements: <p><u><strong>Minimum Requirements</strong></u></p> <ul> <li>Bachelor&rsquo;s Degree in Business or Transportation/Logistics, or the equivalent combination of education and experience.</li> <li>Must be legally permitted to work in the United States.</li> <li>Knowledge of domestic transportation/warehouse operations.</li> <li>Knowledge of freight claims, chargeback claims, and freight payment process.</li> <li>Computer skills in SAP, similar ERP, or TMS program in addition to experience with Windows, Excel, Word, and Access.</li> <li>Must have the ability to multitask, work with cross functional teams, and have strong customer service skills.</li> <li>Ability to solve problems and challenges with creativity.</li> <li>Ability to work in a self-directed team environment.</li> <li>Knowledge of Supply Chain principles.&nbsp;</li> </ul> <br /> <p><strong><u>Competencies</u></strong></p> <ul> <li>Communicativeness <ul> <li>Effective performers recognize the essential value of continuous information exchange and the competitive advantage it brings. They actively seek information from a variety of sources and disseminate it in a variety of ways. They use modern technologies to access and circulate information, even across great distances. They take responsibility for ensuring that their people have the current and accurate information needed for success.&nbsp;</li> </ul> Composure <ul> <li>Effective performers maintain emotional control, even under ambiguous or stressful circumstances. They are able to demonstrate emotions appropriate to the situation and continue performing steadily and effectively.&nbsp;</li> </ul> </li> <li>Organizing and Planning <ul> <li>Effective performers have strong organizing and planning skills that allow them to be highly productive and efficient. They manage their time wisely, and effectively prioritize multiple competing tasks. They plan, organize and actively manage meetings for maximum productivity.&nbsp;</li> </ul> </li> <li>Problem Solving and Decision Making <ul> <li>Effective performers are able to identify problems, solve them, act decisively, and show good judgement.&nbsp; They isolate causes from symptoms, and compile information and alternatives to illuminate problems or issues.&nbsp; They involve others as appropriate and gather information from a variety of sources.&nbsp; They find a balance between studying the problem and solving it.&nbsp; They readily commit to action and make decisions that reflect sound judgement.&nbsp;&nbsp;</li> </ul> </li> <li>Relationship Building <ul> <li>Effective performers understand that a primary factor in success is establishing and maintaining productive relationships. They like interacting with people and are good at it. They devote appropriate time and energy to establishing and maintaining networks. They initiate contacts readily and maintain them over time. They are able to utilize relationships to facilitate business transactions.&nbsp;</li> </ul> </li> <li>Team Player <ul> <li>Effective performers are team oriented. They identify with the larger organizational team and their role within it.&nbsp; They share resources, respond to requests from other parts of the organization, and support larger legitimate organizational agendas as more important than local or personal goals.&nbsp; &nbsp;</li> </ul> </li> </ul> <p>&nbsp;</p> <p><u><strong>Environmental Factors</strong></u></p> <p>A large percentage of work time is spent in an office setting may sit for extended periods of time.</p> <p>&nbsp;</p> <p><u><strong>Essential Physical Demands and Frequency</strong></u></p> <ul> <li>Standing:&nbsp; Infrequently</li> <li>Driving:&nbsp; Infrequently</li> <li>Sitting:&nbsp; Frequently&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Bending:&nbsp; Infrequently</li> <li>Lifting:&nbsp; Infrequently&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Twisting:&nbsp; Infrequently&nbsp;</li> <li>Other:&nbsp; Long periods of computer screen time</li> </ul>