Shipping Coordinator

At Pacific Cycle, innovation and product is at the heart of what we do. Every project, every meeting, every moment is an opportunity to create the perfect ride for millions of consumers around the world. From a relaxing Sunday family ride to a heart pumping mountain trail ride, Pacific Cycle employees are helping people find the perfect ride.<BR><BR>Our culture is as fun and lively as the lifestyle brands we represent.<BR><BR>Come enjoy the ride.

Savannah, GA

Pacific Cycle

<p><strong>As the parent company of such legendary brands as&nbsp;<span style="text-decoration: underline;">Schwinn</span>,&nbsp;<span style="text-decoration: underline;">Mongoose</span>&nbsp;and&nbsp;<span style="text-decoration: underline;">Kid Trax</span>,&nbsp;Pacific Cycle delivers some of the biggest names in outdoor recreation.&nbsp;But it&rsquo;s not just the names customer&rsquo;s trust, it&rsquo;s the look and feel of our products, our superior quality, and our outstanding customer service that help us bring these premium brands to the hands and feet of our customers.</strong></p> <p><strong>Headquartered in Madison, Wisconsin, one of the most bicycle friendly cities in the USA, Pacific Cycle has locations in Illinois, Georgia, California, and Shanghai (China).&nbsp;Our culture is as fun and lively as the lifestyle brands we represent where innovative ideas are welcomed and customer satisfaction is our top priority.</strong></p>

keywords: schedule,environment,performance,deliver,join,support,operations,quality assurance,security,process management,teamwork,administration,compliance,success,claims,logistics,support,transportation,organization,experience,medical,education,logistics,technology,warehouse,professional


Overview: <p>As the parent company of such legendary brands as Schwinn, Mongoose, and Kid Trax, Pacific Cycle delivers some of the biggest names in outdoor recreation. But it's not the names customer's trust; it's the look and feel of our products, our superior quality, and our outstanding customer service that helps us bring these premium brands to the hands and feet of our customers.</p> <p>At Pacific Cycle, a Dorel Sports group company, we strive to deliver a best-in-class customer experience. We are looking for someone skilled, can work independently, organized, and safety-focused in a fast-paced environment.</p> <p>We have&nbsp;an exciting opportunity for a Full-time Shipping Coordinator to join our Fulfillment Center in Savannah, Georgia.&nbsp;This position will work second shift, Monday &ndash; Friday.</p> <p><strong>Position Summary</strong><br />The Shipping Coordinator is responsible for coordinating shipping processes to support the Fulfillment Center Operations team. This position will perform a variety of shipping clerical responsibilities in a professional, timely manner to support the organizational objectives of the department. This position partners with carriers to schedule all outbound shipping appointments.</p>
Responsibilities: <p><strong>What you will do</strong></p> <ul> <li>Provides exceptional customer service by developing positive working relationships with internal and external customers.</li> <li>Promptly checks drivers in and out as they arrive and exit the facility in accordance with company standards.</li> <li>Schedules appointments for carriers and communicates information to the Operations and Transportation teams where appropriate.</li> <li>Prepares and processes shipping orders received from the Transportation department as outlined by customer requirements and established departmental procedures.</li> <li>Researches and provides proof of delivery claims and order discrepancies as requested in a timely manner.</li> <li>Resolves shipment issues, including late issues with carriers, anticipates/proactively manages potential late shipments, swiftly resolves past due shipments.</li> <li>Performs routine clerical duties to support the operations department to include maintaining and organizing records, files, and data and running shipment status reports.</li> <li>Supports other departments by assisting with the completion of internal system transactions to ensure operational effectiveness.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> </ul> <p><strong>Other Duties:</strong></p> <ul> <li>Serve as back-up for Logistics Coordinator as needed.</li> <li>Adheres to all company quality and customer service standards.</li> <li>Completes all required paperwork in a legible and timely manner.</li> <li>Reads, understands, uses, and follows standard operating procedures.</li> <li>Maintains a clean, neat, and orderly work area.</li> <li>Assists in maintaining the security of the Fulfillment Center.</li> <li>Conducts operations in a manner that promotes safety.</li> <li>Follows internal controls and company policies.</li> <li>Contributes to the success of Pacific Cycle Inc. by leading or assisting with other projects and tasks as assigned.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> </ul>
Requirements: <p><strong>Essential Qualifications</strong></p> <ul> <li>Must be legally authorized to work in the United States.</li> <li>High School Diploma, GED, or equivalent required.</li> <li>Minimum two (2) years clerical experience.</li> <li>Ability to operate basic office equipment.</li> <li>Proficient in Microsoft Excel/Word.</li> <li>Exhibits exceptional customer service.</li> <li>Must be able to effectively prioritize workload.</li> <li>Ability to work independently with minimal supervision.</li> <li>Ability to multitask in a fast-paced work environment.</li> </ul> <p><strong>Beneficial Qualifications</strong></p> <ul> <li>Experience with SAP.</li> <li>Logistics office experience.</li> <li>Environmental Factors</li> </ul> <p><strong>Environmental Factors</strong></p> <ul> <li>Exposure to weather and temperatures can range from cold to hot in warehouse area.</li> <li>Noise level can be moderate to high throughout the facility.</li> <li>Uses a computer keyboard/mouse and views monitor for extended periods.</li> </ul> <div><strong>What We Offer</strong></div> <ul> <li>Generous Paid Time Off programs</li> <li>Comprehensive Medical/Dental/Vision plans</li> <li>Paid Life &amp; Disability Insurance</li> <li>401k Retirement and company match</li> <li>Commuter Incentives</li> <li>Onsite Fitness Center or Gym Reimbursement</li> <li>Employee Wellness programs</li> <li>Great discounts on Company Products</li> </ul>