Full-Time Supervisor (Keyholder) - Original Penguin

We are looking for talented people who have a thirst for challenge, seek the joy of team effort and will help contribute to our growth as a leading international manufacturer and marketer of apparel.

San Marco, TX

Perry Ellis Retail

<p><strong>Perry Ellis International, Inc. is a leading designer, distributor and licensor of a broad line of high quality men's and women's apparel, accessories and fragrances. The Company's collection of dress and casual shirts, golf sportswear, sweaters, dress pants, casual pants and shorts, jeans wear, active wear, dresses and men's and women's swimwear is available through all major levels of retail distribution.</strong></p> <p><strong>The Company, through its wholly owned subsidiaries, owns a portfolio of nationally and internationally recognized brands, including: Perry Ellis&reg;, An Original Penguin&reg; by Munsingwear&reg;, Laundry by Shelli Segal&reg;, Rafaella&reg;, Cubavera&reg;, Ben Hogan&reg;, Savane&reg;, Grand Slam&reg;, John Henry&reg;, Manhattan&reg;, Axist&reg; and Farah&reg;. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike&reg; for swimwear, and Callaway&reg;, PGA TOUR&reg; and Jack Nicklaus&reg; for golf apparel.</strong></p> https://pery.com/

keywords: position summary,management,sales,teamwork,reporting,customer care,analysis,vision,quality assurance,skills,education,experience,transportation

Full Time

Overview: The Supervisor Key Holder is a support role in running our retail stores efficiently. The Supervisor Key Holder supports the Store Manager in all operations and sales management functions. The Supervisor Key Holder ensures the sales team meets its goals of efficiency and customer satisfaction. They support the Store Manager to ensure the store is replenished, and marketing and promotional changes are executed to company directives in addition to supporting training sales associates.<br /><br /><br /> <p><strong>BENEFITS:</strong></p> <ul> <li> <p>Employee discount</p> </li> <li> <p>Paid time off</p> </li> <li> <p>Holiday pay</p> </li> <li> <p>Monthly sales incentives</p> </li> <li> <p>Healthcare plan: Medical/Dental</p> </li> <li> <p>Tuition reimbursement</p> </li> <li> <p>Clothing allowance</p> </li> <li> <p>401(k) plan &amp; company match</p> </li> </ul>
Responsibilities: <p>Customer Experience&nbsp;</p> <ul> <li>&nbsp;&nbsp;Ability to function as a role model at all times, ensuring that customers remain the top priority; ability to respond to all customer needs.</li> <li>Achieves excellent scores on secret shopper reports.</li> <li>Ensure the store is visually distinctive and its appearance impeccably maintained.</li> <li>Demonstrates awareness of store sales plans and results.</li> <li>Demonstrates awareness of individual contribution to business results.</li> </ul> <ul> <li>Promotes merchandise and demonstrates product knowledge to customers and assists them with any requests.</li> <li>Shares vision and plans execution of store strategy in alignment with corporate and district initiatives.</li> </ul> <ul> <li>Understands reports, analysis of business trends and inventory opportunities.</li> </ul> <p>&nbsp;</p> <p>Operational Responsibilities</p> <ul> <li>Prioritizes workflow through successful planning and time management.</li> <li>Supports appropriate staffing levels based on business trends and payroll guidelines.</li> <li>Understands and complies with all company policies, procedures and operations.</li> <li>Supports the Store Manager&nbsp;on meeting the expectations for the&nbsp;maintenance and the physical appearance and cleanliness of the store.</li> </ul> <ul> <li>Demonstrate effective written and verbal communication skills</li> <li>Communicates all loss prevention occurrences to the Store Manager, District Manager, and Loss Prevention Manager.</li> </ul> <ul> <li>Supports the supervision and motivates staff members.</li> </ul> <p>&nbsp;</p> <p>&nbsp;&nbsp;Visual, Brand And Product Management&nbsp;</p> <ul> <li>Participates in and supports the execution of all pricing strategies to achieve gross margin.</li> <li>Supports the execution of merchandise set up according to visual guidelines.</li> <li>Communicates store inventory opportunities to the Store Manager.</li> <li>Supports replenishment of merchandise on the selling floor as needed.</li> </ul> <p>&nbsp;</p> <p>&nbsp;&nbsp;People Responsibilities</p> <ul> <li>Adheres to Human Resources standards following general practices.</li> <li>Holds teams accountable for achieving results and communicates with Store Manager's opportunities.</li> <li>Manages conflict&nbsp;</li> <li>Empowers and involves the team in the decision-making process while guiding the process.</li> <li>Receptive to feedback and fosters dialogue around solutions.</li> <li>Maintains confidentiality and meets own commitments.</li> </ul>
Requirements: <ul> <li>Energetic and positive attitude</li> <li>1-2 years of retail experience</li> <li>Flexible availability; reliable transportation</li> <li>Strong verbal and written skills</li> <li>Strong interpersonal communication and customer service skills</li> <li>Customer service-oriented. (outgoing, friendly, and personable with a positive attitude</li> <li>Must be able to move and/or lift to 25 pounds</li> <li>High school degree</li> </ul>