Sales Support Specialist

RF Connect employs only top caliber associates. We would like to hear from you if you possess an excellent character, a strong work ethic, solid work history and references and excellent communication skills. Join our team today!

Ft. Myers, FL

RF Connect

<p>We founded RF Connect in 2004 with the goal of focusing on wireless RF connectivity. We soon found one key niche: providing in-building wireless enhancements for Wi-Fi, cellular and public safety uses. Other niches are asset tracking, intelligent transportation and wireless backhaul.&nbsp;&nbsp;<br /><br />RF Connect has worked on projects as small as individual houses and as big as several million square foot enterprises in a variety of industries and locales.&nbsp;<br /><br />Our current focus leads us to support large and complex venues.&nbsp; We have completed a significant number of projects for&nbsp;<a href="" target="_blank" rel="noopener noreferrer">healthcare centers/hospitals/medical campuses</a>&nbsp;and&nbsp;<a href="" target="_blank" rel="noopener noreferrer">commercial real estate</a>&nbsp;locations. RF Connect also has extensive, broad-based experience working in the&nbsp;<a href="" target="_blank" rel="noopener noreferrer">hospitality industry</a>, and with&nbsp;<a href="" target="_blank" rel="noopener noreferrer">enterprises/manufacturing sites</a>,&nbsp;<a href="" target="_blank" rel="noopener noreferrer">public venues</a>&nbsp;(indoor and outdoor) and&nbsp;<a href="" target="_blank" rel="noopener noreferrer">educational campuses.</a></p>

keywords: relationships,sales,maintain,support,sales,build,management,teamwork,quality assurance,organization,education,organization,degree,experience,environment,teamwork,communication


Overview: The Sales Support Administrator is responsible for providing day-to-day operational support to both internal and external customers. This role partners closely with client services, sales operations, and sales and service team members to drive greater efficiencies with processes, reporting, tools, etc. to improve service and sales productivity.
Responsibilities: <ul> <li>Build and maintain client relationships.</li> <li>Support sales processes related to purchase order processing, contract management, order submittal.</li> <li>Record account related activity in appropriate internal systems.</li> <li>Maintain sales and service resources, as needed (Outlook distribution lists, SharePoint sites, contract management, pricing lists, etc.)&nbsp;</li> <li>Provide sales team tracking and reporting as required&nbsp;via Salesforce.</li> <li>Ensure data integrity and quality across key reporting systems to provide consistency of data.</li> <li>Ability to organize and consolidate information from multiple systems and reports for analysis.</li> <li>Manage daily account and customer maintenance, as required.</li> <li>Proactively execute and provide guidance on sales and service requests including processing and tracking contracts, estimates and proposals. &nbsp;</li> <li>Collaborate with sales and service teams to continually improve processes and procedures to improve efficiency.</li> <li>Develop and maintain relationships with enabling functions (Engineering, Operations, Accounting and HR) to facilitate effective collaboration and execution of organizational objectives.</li> <li>Assist in marketing events and initiatives.</li> </ul>
Requirements: <p><strong><u>Qualifications </u></strong></p> <ul> <li>MS Office Tools (Word, Excel, etc.) and some QuickBooks.</li> <li>Proven customer relationship skills.</li> <li>Strong interpersonal and communication skills.</li> <li>Strong organizational and time management skills.</li> <li>High level of attention to detail.</li> <li>Demonstrated ability to work unsupervised and mange time and multiple projects effectively.</li> </ul> <p><strong><u>Experience </u></strong></p> <ul> <li>Minimum 1year successful sales support experience, or customer service role.</li> <li>Experience in one of the following Telecommunications, Networking, Wireless, Cellular, Facility industry desired.</li> <li>Ability to work as team member.</li> </ul> <p><strong><u>Education/Vocational Training</u></strong></p> <ul> <li>High School Diploma.</li> <li>Associates degree (preferred) and/or industry equivalent experience.</li> </ul> <p><strong><u>Environmental/Physical Demands </u></strong></p> <ul> <li>Must have use of hands/fingers and capable of lifting within regulatory limits.</li> </ul>