Customer Service Representative

Join a high performing tight knit team in the shoe fashion industry.&nbsp; You will be on the frontlines directly supporting our top end Retail customers, understanding their product needs and guiding them throughout the order management process.<br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br />

Oakville, ON

Recruiting Concepts

<p>Providing Recruitment support to small, mid-sized &amp; large organizations challenged by tough to fulfill hiring needs. Companies with hiring needs which require very specific credentials and/or personality types are the ideal client group for Recruiting Concepts. Companies who adopt a strategic approach to recruitment recognize that&nbsp;<strong><span>Recruiting is essentially marketing</span></strong>.&nbsp;How to draw top talent to your organization and entice them to stay &amp; contribute long term is top of mind for many of our clients. &nbsp;</p> <p>Recruiting Concepts~ Building your Companies' Assets 1 Employee at a time!</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> http://www.recruitingconcepts.ca/

keywords: organization,management,design,management,cloud,prepare,product management,maintain,communication,research,teamwork,degree,communication,experience,knowledge

Entry

$36K + Benefits

Overview: <p>We are looking for a dynamic CSR professional to join a shoe design business in Oakville, ON. The role is responsible for Account Management of various large retail clients, document management, order management and reporting.&nbsp;<br /><br />Are you extremely organized with a flair for taking structured notes with top notch follow through?<br /><br />Can you multitask with ease?<br /><br />Do you pay extreme attention to detail with Administration?<br /><br />Do you live near to or in the Halton area?<br /><br />Lastly, but most importantly, do you aspire to develop your career within the Fashion Industry?<br /><br />This contract opportunity may be for you!<br /><br />This is a Maternity Leave Contract: This contract lasts approximately 14 months.&nbsp;</p>
Responsibilities: <ul> <li>Communicate with overseas production facilities on the design and manufacturing of shoe lines.</li> <li>Maintain and update various reports and worksheets ongoing</li> <li>Manage pricing for customers</li> <li>Deliver samples</li> <li>Prepare presentations for meetings</li> <li>Update all customer service information into AS400 system and the cloud based ERP system</li> <li>Sourcing/negotiating with over seas facilities</li> <li>Fashion shoe trend research and develop ideas to show for the new season</li> <li>Help create line sheets for the customers</li> <li>Communicate with overseas production facilities on the design and manufacturing of shoe lines.</li> <li>Enter all styles into the Web based product management software</li> <li>Manage purchase orders (PO's)</li> <li>Enters orders to create a critical path for the customer</li> <li>Orders tickets and approve layouts</li> </ul>
Requirements: <ul> <li>Requires accurate documentation support; double and triple checking of work</li> <li>High degree of proficiency in Microsoft Office and advanced efficiency in Excel and Powerpoint</li> <li>Experience using CRM or ERP software systems</li> <li>Familiarity with cloud based software is preferred</li> <li>Live within 30 minutes of the Halton region</li> <li>Access to a reliable vehicle is considered an asset</li> <li>Interest in developing your career in the fashion industry</li> <li>Upbeat, sunny personality, particularly suited to team based environments</li> </ul>