Specialist Level I: Administrative Technician

<p><strong>By joining Region 10, you can help actualize our mission of promoting opportunities for recovery, discovery, health and independence for individuals receiving services through ease of access, high quality of care and best value.&nbsp; View the details below on how you can become an Administrative Technician for Region 10 PIHP.</strong></p>

Port Huron, MI

Region 10 PIHP

<p>Region 10 Prepaid Inpatient Health Plan Provides public services for mental health and substance use disorders through the Community Mental Health agencies in Genesee, Lapeer, Sanilac and St. Clair counties and a panel of other care providers.</p> <h4>Mission: Promoting opportunities for Recovery, Discovery, Health and Independence for individuals receiving services through ease of access, high quality of care and best value.</h4> http://www.region10pihp.org

keywords: administration,support,teamwork,compliance,analysis,data entry,knowledge,education,experience,license,transportation



Overview: We are looking for a Specialist Level I: Administrative Technician to join our team in Port Huron, MI.&nbsp;
Responsibilities: <p>An employee at this level is required to perform some or all of the following duties, which do not include all tasks to be performed:</p> <ul> <li>Provide support to the area of compliance and customer services.</li> <li>Gather aggregate and interpret data for reports regarding compliance, grievances and appeals.</li> <li>Develop written reports.</li> <li>Enter data into software systems.</li> <li>Generate data reports.</li> <li>Monitor submission of information by contract agencies.</li> <li>Assist with training (e.g. tracking, content).</li> <li>Answer compliance hotline.</li> <li>Assist with compliance activities.</li> <li>Participate on PIHP committees and workgroups.</li> <li>May need to respond after hours.</li> </ul>
Requirements: <ul> <li>High School Diploma or General Educational Development (GED) certificate.</li> <li>Basic knowledge of Microsoft Word and Excel.</li> <li>Ability to solve a limited number of routine or similar problems when clear procedures are available.</li> <li>Ability to solve problems from a few specific alternatives.</li> <li>Ability to control own time and efforts.</li> <li>Ability to provide, exchange, and explain information of a technical or otherwise complex nature.</li> <li>Ability to deal with minor conflicts tactfully.</li> <li>Ability to work with individuals in a positive manner.</li> <li>Valid State of Michigan Driver&rsquo;s License.</li> <li>Must have access to transportation.</li> </ul> <strong>Preferred Qualifications</strong><br /> <ul> <li>Post-secondary education.</li> <li>Advanced knowledge of Microsoft Word and Excel.</li> <li>Basic knowledge of Microsoft Access and PowerPoint.</li> <li>Experience with utilizing PCE Systems software related to administrative reporting.</li> <li>Experience working at Pre-Paid Inpatient Health Plan (PIHP) and/or Community Mental Health (CMH).</li> <li>Knowledge of State of Michigan Medicaid Provider Manual.</li> </ul>